CenterPoint Payroll vs. FREY Municipal Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CenterPoint Payroll
Score 10.0 out of 10
N/A
Red Wing Software headquartered in Minnesota offers a benefits administration and payroll solution, in their software CenterPoint Payroll.N/A
FREY
Score 9.0 out of 10
N/A
FREY Municipal Software (FMS), headquartered in Fort Thomas, Kentucky, develops and refines applications to manage the core public sector functions associated with Budgetary Finance, Payroll and Public Utility Billing and administration. They aim to deliver a suite of "Perpetually Modernized Software Applications" that will supercharge the successful management of the unique procedures found in thousands of community municipal offices throughout the US.N/A
Pricing
CenterPoint PayrollFREY Municipal Software
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CenterPoint PayrollFREY
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CenterPoint PayrollFREY Municipal Software
Top Pros
Top Cons
Features
CenterPoint PayrollFREY Municipal Software
Payroll Management
Comparison of Payroll Management features of Product A and Product B
CenterPoint Payroll
10.0
1 Ratings
19% above category average
FREY Municipal Software
-
Ratings
Pay calculation10.01 Ratings00 Ratings
Benefit plan administration10.01 Ratings00 Ratings
Direct deposit files10.01 Ratings00 Ratings
Salary revision and increment management10.01 Ratings00 Ratings
Reimbursement management10.01 Ratings00 Ratings
Best Alternatives
CenterPoint PayrollFREY Municipal Software
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10

No answers on this topic

Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10

No answers on this topic

Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
CenterPoint PayrollFREY Municipal Software
Likelihood to Recommend
10.0
(1 ratings)
9.0
(1 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
CenterPoint PayrollFREY Municipal Software
Likelihood to Recommend
Red Wing Software
CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.
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FREY Municipal Software
If you are a municipality/municipal authority this is a great solution for billing your residents/customers. This software was developed specifically for the Public Sector. For our organization, the integration of this software solution was pretty seamless. The offerings provided by Frey Municipal Software (CUBIC) are likely best suited for a larger municipality (2,500 pop. and above). You will need appropriately trained staff to implement and use it.
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Pros
Red Wing Software
  • Customization options to meet your company's payroll needs.
  • Excellent customer service and tech support.
  • Logical and easy-to-use user interface.
  • Ability to customize reports and exports.
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FREY Municipal Software
  • Utility Billing.
  • Invoicing
  • Customer Management.
  • Training and Technical Support.
  • Automation/ Time Management.
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Cons
Red Wing Software
  • Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.
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FREY Municipal Software
  • Data Entry Enhancements.
  • Product integration with third party apps/vendors.
  • Consolidation of client/customer accounts.
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Support Rating
Red Wing Software
CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.
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FREY Municipal Software
No answers on this topic
Alternatives Considered
Red Wing Software
We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.
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FREY Municipal Software
We evaluated software solutions such as MuniBilling and Utility Billing but were impressed with the comprehensive billing solution and customer service offered by Frey through its CUBIC package.
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Return on Investment
Red Wing Software
  • CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
  • Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.
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FREY Municipal Software
  • Time Management (very efficient solution for utility/municipal billing).
  • Frey's customer service and training offerings keep our staff sharp.
  • Customer capture and annual revenues have increased year over year since Frey's adoption.
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