CenterPoint Payroll vs Patriot Software

Likelihood to Recommend

CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.

Read full review

Verified User

Manager in Human Resources

Mining & Metals Company, 51-200 employees

View all 1 answers on this topic

Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them.

Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.

Read full review

Jake Douglas

Vice-President

Church Finance ProsAccounting, 1-10 employees

View all 10 answers on this topic

Feature Rating Comparison

CenterPoint Payroll

Patriot Software

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Support for external payroll vendors

Pros

Customization options to meet your company's payroll needs.
Excellent customer service and tech support.
Logical and easy-to-use user interface.
Ability to customize reports and exports.

Read full review

Verified User

Manager in Human Resources

Mining & Metals Company, 51-200 employees

View all 1 answers on this topic

It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.

Read full review

Shannon Bronico

Paralegal and Office Manager

Hogan & Vandenberg LLCLaw Practice, 1-10 employees

View all 10 answers on this topic

Cons

Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.

Read full review

Verified User

Manager in Human Resources

Mining & Metals Company, 51-200 employees

View all 1 answers on this topic

Setting up a bank account to pay employees thru ACH is cumbersome.
Doesn't have the option to print multiple pay stubs for a specific employee at once. Have to re-print each pay stub individually.

Read full review

Andy Leiterman

Tax Accountant

Andy Leiterman Tax Prep & AccountingAccounting, 1-10 employees

View all 10 answers on this topic

Support Rating

CenterPoint Payroll 10.0

Based on 2 answers

CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.

Read full review

Verified User

Manager in Human Resources

Mining & Metals Company, 51-200 employees

View all 2 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.

Read full review

Verified User

Manager in Human Resources

Mining & Metals Company, 51-200 employees

View all 1 answers on this topic

QuickBooks Online Payroll is literally the devil. They make things unclear, very difficult to tell what has been filed and what has been missed, hard to adjust owner salary whenever you want. I hate it! Gusto is more robust than Patriot and so for bigger companies with more going on, I am referring people to Gusto, but it's also a lot more expensive. Intuit Payroll is just archaic.

Read full review

Stephanie Majeran

Owner

WellRun Results, LLCAccounting, 1-10 employees

View all 10 answers on this topic

Return on Investment

CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.

Read full review

Verified User

Manager in Human Resources

Mining & Metals Company, 51-200 employees

View all 1 answers on this topic

It boosts my time available for client-facing activities by not having to spend as much time processing payroll.
It helps me deliver accurate reports to my CPA at tax time regarding employee wages and employer taxes.
Through the online portal, I can easily track year-to-date taxes my company has paid.

Read full review

Verified User

Partner in Finance and Accounting

Financial Services Company, 1-10 employees

View all 10 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

$0*

* We offer free payroll setup.

Rating Summary

CenterPoint Payroll

Patriot Software

CenterPoint Payroll

Patriot Software

CenterPoint Payroll vs Patriot Software