What users are saying about
2 Ratings
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Based on 2 reviews and ratings
Patriot Software
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29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 29 reviews and ratings
Feature Set Ratings
- CenterPoint Payroll ranks higher in 1 feature set: Payroll Management
Payroll Management

10.0
CenterPoint Payroll
100%
8.3
Patriot Software
83%
CenterPoint Payroll ranks higher in 5/7 features
CenterPoint Payroll ranks higher in 5/7 features
Pay calculation

10.0
100%
1 Rating
9.4
94%
15 Ratings
Benefit plan administration

10.0
100%
1 Rating
6.0
60%
3 Ratings
Direct deposit files

10.0
100%
1 Rating
9.0
90%
11 Ratings
Salary revision and increment management

10.0
100%
1 Rating
8.5
85%
13 Ratings
Reimbursement management

10.0
100%
1 Rating
7.0
70%
6 Ratings
Support for external payroll vendors

N/A
0 Ratings
10.0
100%
1 Rating
Off-cycle/On-Demand payment

N/A
0 Ratings
8.2
82%
5 Ratings
Attribute Ratings
- CenterPoint Payroll is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

10.0
CenterPoint Payroll
100%
1 Rating
9.3
Patriot Software
93%
20 Ratings
Likelihood to Renew

CenterPoint Payroll
N/A
0 Ratings
9.0
Patriot Software
90%
1 Rating
Usability

CenterPoint Payroll
N/A
0 Ratings
9.2
Patriot Software
92%
10 Ratings
Support Rating

10.0
CenterPoint Payroll
100%
2 Ratings
9.1
Patriot Software
91%
10 Ratings
Likelihood to Recommend
CenterPoint Payroll
CenterPoint Payroll has been excellent for our company, with approximately 150 employees. I can certainly see it being excellent for smaller companies and larger companies. I don't know if there is a size of company at which it would become difficult or limiting to use - I can't foresee any of the functions or features becoming limiting factors as company size increases. To a certain extent, I could see the robustness of CenterPoint being a bit more than what is necessary for a tiny company of less than 5 employees, but it would certainly be able to do what is required for them.

Verified User
Manager in Human Resources
Mining & Metals Company, 51-200 employeesPatriot Software
Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them.
Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.
Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.
Vice-President
Church Finance ProsAccounting, 1-10 employees
Pros
CenterPoint Payroll
- Customization options to meet your company's payroll needs.
- Excellent customer service and tech support.
- Logical and easy-to-use user interface.
- Ability to customize reports and exports.

Verified User
Manager in Human Resources
Mining & Metals Company, 51-200 employeesPatriot Software
- It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
- Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
- The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.
Paralegal and Office Manager
Hogan & Vandenberg LLCLaw Practice, 1-10 employees
Cons
CenterPoint Payroll
- Perhaps include a pop-up description of an button, or a link to the help section details, when you hover over the button for more than 3 seconds.

Verified User
Manager in Human Resources
Mining & Metals Company, 51-200 employeesPatriot Software
- Connecting with outside software - we have an issue of Patriot not recognizing donors when connected to other websites when all the information is the same minus a middle initial
- Giving an error page when something small is off. Instead of giving an easy to fix error notification, Patriot brings the user to an error page and they have to reenter everything.
- Fixing dates easily. If a date is entered incorrectly, 8/13/21 instead of 2021, an error pop up appears but the user has to click enter/okay many times or refresh the page in order to fix this issue.
- Enter vs Tab key - Patriot loves the tab key but if the user clicks enter instead, many times it brings them to the home page.

Verified User
Account Manager in Finance and Accounting
Non-profit Organization Management Company, 1-10 employeesPricing Details
CenterPoint Payroll
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—CenterPoint Payroll Editions & Modules
—
Additional Pricing Details
—Patriot Software
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$10 per month
Patriot Software Editions & Modules
Edition
Basic Payroll | $10/mo + $4 per employee/contractor |
---|---|
Full Service Payroll | $30/mo + $4 per employee/contractor |
Accounting Basic | $15/mo (unlimited use) |
Accounting Premium | $25/mo (unlimited use) |
- none
Additional Pricing Details
Patriot Software has two payroll options to choose from: Basic Payroll, and Full Service payroll software. Both start with a simple three-step payroll process. With the Full Service Payroll, Patriot will collect, deposit, and file your federal, state, and local payroll taxes on your behalf. With full-service payroll, your end-of-the-year payroll tax filing is included at no extra charge! Print W2s on 8 x 1/2 x 11 plain white office paper to hand to your employees, or post to the free employee portal. Also, we offer free direct deposit.Likelihood to Renew
CenterPoint Payroll
No score
No answers yet
No answers on this topic
Patriot Software
Patriot Software 9.0
Based on 1 answer
It works well because it is cheap for us.
Owner
Prime Marketing ExpertsMarketing & Advertising, 1-10 employees
Usability
CenterPoint Payroll
No score
No answers yet
No answers on this topic
Patriot Software
Patriot Software 9.2
Based on 10 answers
I think it is great once things are setup as for general user looking to look for simple things like a copy of a paystub or a current pay rate for an employee. However, to find specialized things like a state withholding number or payroll integration settings those do require a bit more digging to find or possibly a call to customer service for help.

Verified User
Professional in Finance and Accounting
Accounting Company, 1-10 employeesSupport Rating
CenterPoint Payroll
CenterPoint Payroll 10.0
Based on 2 answers
CenterPoint support is excellent! While I have not had to use them frequently, as the program is consistently stable and has few, if any, bugs, the times I have had to reach out to tech support, they have been excellent and have solved our issues quickly. They listen to our explanation of the problems, can dial into our system to see exactly what we're seeing in real time, and have always been able to quickly determine the issue, work out a solution, and help us through the process until we've got everything back in line. They are friendly, courteous, professional, kind and very knowledgeable of their products. This is absolutely one of the best things about CenterPoint - even though we seldom need it, when we do, they are always quick to get us through the issue.

Verified User
Manager in Human Resources
Mining & Metals Company, 51-200 employeesPatriot Software
Patriot Software 9.1
Based on 10 answers
Generally speaking it is pretty good that when I need to call somebody up for a payroll question I can generally within five minutes get somebody on the phone and they can help me resolve the problem or specify where specifically I need to go or contact to find my answers. However, that being said, for my specific situation as a partner my assigned contact has not always been very responsive.

Verified User
Professional in Finance and Accounting
Accounting Company, 1-10 employeesAlternatives Considered
CenterPoint Payroll
We selected CenterPoint Payroll because of our dissatisfaction with ADP (and Paychex prior). We wanted a solution that we controlled internally, instead of having to be at the mercy of some huge company that saw us as a tiny fish in a big ocean. We set our company's configuration, add/define all of our own specific settings, profiles, etc. and simply process payroll. We print and sign our own checks, process our own direct deposits directly with our bank, and can handle our own business needs. When we were with ADP and Paychex before, both companies made promises to us that they simply were either unwilling or unable to fulfill. We have saved both time and money by doing our payrolls ourselves with CenterPoint.

Verified User
Manager in Human Resources
Mining & Metals Company, 51-200 employeesPatriot Software
I briefly used Intuit Online Payroll, and it was expensive, had no support, and was very frustrating to use.I also used 3 local tax companies for payroll - they were extremely expensive and messed up all of the time. Their employee turnover was very annoying (and it seemed to happen every other month) and each employee did things differently. When I let one of my employees go, the last company paid them after termination (2 weeks of salary), and had to get into a legal battle because the employee would not give the money back.

Verified User
Engineer in Engineering
Electrical & Electronic Manufacturing Company, 1-10 employeesReturn on Investment
CenterPoint Payroll
- CenterPoint Payroll has saved us tens of thousands of dollars from our prior arrangement with ADP, while providing either similar or superior support.
- Having payroll completely in our control has simplified a LOT of our daily routines - if something needs to be updated or adjusted, we do it ourselves instead of contacting someone at ADP and hoping that they can do it for us, then getting frustrated when they haven't.

Verified User
Manager in Human Resources
Mining & Metals Company, 51-200 employeesPatriot Software
- It boosts my time available for client-facing activities by not having to spend as much time processing payroll.
- It helps me deliver accurate reports to my CPA at tax time regarding employee wages and employer taxes.
- Through the online portal, I can easily track year-to-date taxes my company has paid.

Verified User
Partner in Finance and Accounting
Financial Services Company, 1-10 employees