CentralReach vs. Kareo EHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CentralReach
Score 6.0 out of 10
N/A
CentralReach, headquartered in Ft. Lauderdale, is a provider of electronic medical record (EMR), practice management, and clinical solutions that enable Applied Behavior Analysis (ABA) and related behavioral health practices to deliver quality autism care for superior outcomes. The company supports ABA space with solutions including precision teaching, clinical data collection, scheduling, billing and learning management. Boasting users among more than 100,000 clinicians and educators,…N/A
Kareo EHR
Score 1.6 out of 10
N/A
Kareo provides a full-featured EHR. The vendor says it is designed to fit the way its users work. Some key features include: Comprehensive Dashboard, Powerful Scheduler, and Flexible Documentation and Notes.
$150
per provider/per month
Pricing
CentralReachKareo EHR
Editions & Modules
No answers on this topic
Kareo Practice Management (Low Claim Volume)
$150
per provider/per month
Kareo Practice Management (Unlimited Claims)
$300
per provider/per month
Kareo Billing Services
Contact sales team
Offerings
Pricing Offerings
CentralReachKareo EHR
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
CentralReachKareo EHR
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
CentralReach
-
Ratings
Kareo EHR
4.1
5 Ratings
61% below category average
Real-time eligibility verification00 Ratings4.14 Ratings
Claims management00 Ratings4.14 Ratings
Coding00 Ratings4.15 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
CentralReach
-
Ratings
Kareo EHR
1.2
4 Ratings
148% below category average
Calendar interface00 Ratings1.24 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
CentralReach
-
Ratings
Kareo EHR
2.3
5 Ratings
104% below category average
Charting / document management00 Ratings1.24 Ratings
Templates00 Ratings2.14 Ratings
Patient portal00 Ratings1.25 Ratings
Speech recognition00 Ratings7.02 Ratings
Customization00 Ratings1.24 Ratings
E-prescribing00 Ratings1.23 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
CentralReach
-
Ratings
Kareo EHR
8.1
5 Ratings
4% below category average
HIPAA compliance00 Ratings8.15 Ratings
Best Alternatives
CentralReachKareo EHR
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Score 8.7 out of 10
Medium-sized Companies

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Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Enterprises

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Epic
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Score 8.4 out of 10
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User Ratings
CentralReachKareo EHR
Likelihood to Recommend
8.8
(4 ratings)
1.2
(5 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
Usability
-
(0 ratings)
1.0
(1 ratings)
Support Rating
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
CentralReachKareo EHR
Likelihood to Recommend
CentralReach
For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
Kareo is not an appropriate application for any real-world clinical need. It is highly unreliable, crashing frequently, and often becomes frozen. It also cannot ingest data from Therapy Notes, which was a promised feature of the platform according to the sales team. Additionally, when we ran into reliability issues (every day, with every clinician at the practice, across a dozen different office locations with different internet service providers) we were not offered the ability to cancel our contract. Until the reliability issues are fixed Kareo is not well-suited to any use case because it does not work.
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Pros
CentralReach
  • CentralReach is easy to use once you get fully trained.
  • CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
  • CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
  • Catching missing patient info
  • Catching missing insurance info
  • Providing mailing addresses
Read full review
Cons
CentralReach
  • Scheduling module has its limitations
  • Instant Chat is not robust
  • The App is terrible!!
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
  • Everything created can always use adjusting depending on the situation
  • Adapting to client needs quicker
  • Problems are not reported in a timely manner
Read full review
Likelihood to Renew
CentralReach
No answers on this topic
Tebra Technologies, Inc (Kareo + PatientPop)
Kareo was a massive waste of money. It's an unreliable product without promised features and sold by a disingenuous sales team. We will stick to reliable services like Doxy, Therapy Notes, etc.
Read full review
Usability
CentralReach
No answers on this topic
Tebra Technologies, Inc (Kareo + PatientPop)
The user interface is fine but it the app constantly freezes or crashes.
Read full review
Support Rating
CentralReach
It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
No answers on this topic
Alternatives Considered
CentralReach
The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
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Tebra Technologies, Inc (Kareo + PatientPop)
I selected Kareo EHR because it was a lot simpler to use and the customer service was definitely better. Every representative I have spoken to has been super friendly and helpful.
Read full review
Return on Investment
CentralReach
  • CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
  • CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
  • Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
  • We have negative reviews as we were sold a product that left out some key variables. Things we really needed to make the transition.
  • I don't think KAREO is good for small business (0-10 employees) because their prices for additional or standard features is steep. They charge by the therapist to boot and it is steep!
  • Again ASK questions; do a test run; ask about the migration of your data and its charges.
  • You sign with them you will be locked into a 12 month contract with no out clause. If they are costing you the money you have to stay with them.
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