CentralReach vs. LigoLab LIS & RCM Operating Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CentralReach
Score 6.2 out of 10
N/A
CentralReach, headquartered in Ft. Lauderdale, is a provider of electronic medical record (EMR), practice management, and clinical solutions that enable Applied Behavior Analysis (ABA) and related behavioral health practices to deliver quality autism care for superior outcomes. The company supports ABA space with solutions including precision teaching, clinical data collection, scheduling, billing and learning management. Boasting users among more than 100,000 clinicians and educators,…N/A
LigoLab LIS & RCM Operating Platform
Score 10.0 out of 10
N/A
The LigoLab LIS & RCM Laboratory Operating Platform™, available to enterprises in SaaS or on-premise editions, includes modules for AP, CP, MDx, RCM, and Direct-to-Consumer on an integrated, configurable infrastructure that’s designed to supports users across department, roles, and cases.N/A
Pricing
CentralReachLigoLab LIS & RCM Operating Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CentralReachLigoLab LIS & RCM Operating Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
CentralReachLigoLab LIS & RCM Operating Platform
Top Pros
Top Cons
User Ratings
CentralReachLigoLab LIS & RCM Operating Platform
Likelihood to Recommend
8.8
(4 ratings)
10.0
(1 ratings)
Support Rating
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
CentralReachLigoLab LIS & RCM Operating Platform
Likelihood to Recommend
CentralReach
For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
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Ligolab
I'd highly recommend LigoLab for any lab environment looking to raise the efficiency of their daily workflow processes. A lot of other platforms require a bit of legwork to fit into a given workflow, but LigoLab is robust and adaptable with ample customer support that will allow you to find the most optimal solution to any issues you're facing. I would recommend it to any smaller lab focusing on anatomic pathology/molecular testing.
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Pros
CentralReach
  • CentralReach is easy to use once you get fully trained.
  • CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
  • CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.
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Ligolab
  • Simplified Order Entry.
  • Efficient Organization of Cases.
  • Robust and Adaptable Reporting.
  • Compilation of Detailed Statistics.
  • Highly Customizable.
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Cons
CentralReach
  • Scheduling module has its limitations
  • Instant Chat is not robust
  • The App is terrible!!
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Ligolab
  • Further customizability of certain core sections to display more information would be useful. There are some times when my users would like to have certain features or implementations available, but due to the restrictive nature of core functionality, these aren't easily configured or possible at times.
  • Speed of platform. Due to how the program is implemented, booting it up can take some time on the user end though it is fine once someone enters the LIS environment. Ideally, we'd have faster load times for the program as that is the biggest complaint I receive from our doctors who use multiple systems on a daily basis.
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Support Rating
CentralReach
It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking
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Ligolab
No answers on this topic
Alternatives Considered
CentralReach
The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
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Ligolab
No answers on this topic
Return on Investment
CentralReach
  • CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
  • CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
  • Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
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Ligolab
  • Since we've implemented the platform we've been able to provide our services to more clients by presenting them with a highly functional reporting platform that will efficiently distribute finalized reports to them directly. The ease of access on the platform has made our workflows more efficient and allowed us to reduce turnaround time from receipt of a specimen to final report release.
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ScreenShots

LigoLab LIS & RCM Operating Platform Screenshots

Screenshot of We help labs grow and thriveScreenshot of Unlock laboratory revenue and grow net collections by 30% or moreScreenshot of Improve productivity and visibility