What users are saying about
7 Ratings
3 Ratings
7 Ratings
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Score 9.3 out of 100
3 Ratings
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Score 9 out of 100

Likelihood to Recommend

CentralReach

For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
Abigail Koenig | TrustRadius Reviewer

Nextech EMR

I have and will continue to recommend MDI (a Nextech EMR system) to other ophthalmology/retina practices through the AAOE etalk. MDI was developed by an ophthalmologist specific for ophthalmologists and the specific needs they have which makes it very easy to use. Uploading the images is easy. We are also able to share information with other practices on the system.
Mary Baglin | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

CentralReach
6.7
Nextech EMR
10.0
Claims management
CentralReach
7.6
Nextech EMR
Coding
CentralReach
6.6
Nextech EMR
10.0
Patient billing
CentralReach
6.0
Nextech EMR
Financial Reporting
CentralReach
6.5
Nextech EMR

Patient Scheduling

CentralReach
7.3
Nextech EMR
9.7
Rule-based scheduling
CentralReach
5.5
Nextech EMR
9.0
Multi-location support
CentralReach
8.0
Nextech EMR
10.0
Calendar interface
CentralReach
8.5
Nextech EMR
10.0

Electronic Medical Records

CentralReach
7.4
Nextech EMR
Charting / document management
CentralReach
8.2
Nextech EMR
Templates
CentralReach
8.2
Nextech EMR
Patient portal
CentralReach
6.5
Nextech EMR
Mobile/tablet support
CentralReach
7.8
Nextech EMR
Fax integration
CentralReach
5.0
Nextech EMR
Integration with other EMR and PM systems
CentralReach
7.5
Nextech EMR
Workflow automation
CentralReach
6.8
Nextech EMR
Speech recognition
CentralReach
8.0
Nextech EMR
Customization
CentralReach
8.4
Nextech EMR

Medical Security and Privacy

CentralReach
8.2
Nextech EMR
HIPAA compliance
CentralReach
9.3
Nextech EMR
Role-based permission levels
CentralReach
8.6
Nextech EMR
Data backups and redundancy
CentralReach
9.0
Nextech EMR
Local mode / networking failsafe
CentralReach
6.0
Nextech EMR

Workflow and Scale

CentralReach
8.3
Nextech EMR
Task tracking
CentralReach
8.3
Nextech EMR
Specialty-specific workflows
CentralReach
8.0
Nextech EMR
Multi-office / multi-physician capabilities
CentralReach
8.5
Nextech EMR

Pros

CentralReach

  • CentralReach is easy to use once you get fully trained.
  • CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
  • CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.
Anonymous | TrustRadius Reviewer

Nextech EMR

  • Integration with our PM system was done in 2009 and they built the bridge between the two companies.
  • Drawings and testing images are uploaded easily.
  • The ability to keep track of reporting for CMS is very helpful.
Mary Baglin | TrustRadius Reviewer

Cons

CentralReach

  • Scheduling module has its limitations
  • Instant Chat is not robust
  • The App is terrible!!
Anonymous | TrustRadius Reviewer

Nextech EMR

  • I would like to be able to close charts correctly for staff who are no longer with us as an administrator
Mary Baglin | TrustRadius Reviewer

Support Rating

CentralReach

CentralReach 6.0
Based on 1 answer
It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking
Anonymous | TrustRadius Reviewer

Nextech EMR

No score
No answers yet
No answers on this topic

Alternatives Considered

CentralReach

The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
Angie Fuqua | TrustRadius Reviewer

Nextech EMR

CUSTOMER SERVICE is above par where NexGen had what we called no-customer service. Ease of use without having the make our own templates constantly. Upgrades are seamless and no added cost.
Mary Baglin | TrustRadius Reviewer

Return on Investment

CentralReach

  • CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
  • CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
  • Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
Abigail Koenig | TrustRadius Reviewer

Nextech EMR

  • Being able to fax notes immediately to referring doctors and PCPs is very important. It saves on time and paper/toner not having to print out and then fax.
  • Not having to develop and/or print out the pictures/FAs and having them upload immediately so doctor can treat at the same visit.
Mary Baglin | TrustRadius Reviewer

Screenshots

CentralReach

Nextech EMR

Pricing Details

CentralReach

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nextech EMR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CentralReach
9.2
Nextech EMR
10.0

Support Rating

CentralReach
6.0
Nextech EMR

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