Centrical vs. Microsoft Dynamics 365 - Gamification (FantasySalesTeam), deprecated

It is appropriate and I am sure it will meet your organization's needs if you are looking for an end to end Learning Management System, where you can design and upload content for your different programs. Centrical is also highly recommended if you are looking to gamify programs. Another strong point is performance management as it allows for real-time KPI information and analysis and for some precision on-demand learning. It does not have a plug and play course catalog, so it isn't a solution if you are looking for a catalog of courses for employee development.

Incentivized

This is a great way to help show people's progress to others. I also liked the way we can set up rewards for those that hit the target. It would be nice to be able to have the data into PowerBI as well since most people are moving reports and KPI's in PowerBI.

Incentivized

• User-friendly platform for both admins and end users
• Scalable and compatible with desktop, laptop, tablet, and mobile devices
• Strong customer success team behind their product

Incentivized

• Easy to setup
• Easy for people to view the dashboard
• Great KPI's out of the box

Incentivized

• Integration with more platforms through API
• More in-depth support articles at their database for narrative config/design
• More plug and play narrative options for beginners

Incentivized

• Sometimes the workflows did not fire correctly
• Creating custom KPI's are harder to setup
• Wish to have these in a PowerBI

Incentivized

Overall, this is a great product, with many flexible and value-add characteristics. The variety of flavors it offers to configure learning and performance management solutions from scratch, together with a strong team behind it and the appropriate support channels, make this an ideal option for most organizations.

Incentivized

It was easy for end users to use the system, or be able to put in on a TV to show the reports. I did not give it a 9 or 10 as the usability for an admin. It takes a good amount of time and knowledge around where to go to to do your job.

Incentivized

There is a dedicated support team available and a support platform 24/7. Tickets are worked on quickly and a sense of urgency is understood by the provider. Feedback is taken into consideration, and one thing that makes a huge difference for me is the fact that there is a product development team that constantly reaches out and enhances the product to adapt to clients' needs.

Incentivized

I gave it a seven rating for support. The support we used was just the whitepapers and documentation that Microsoft provides. Microsoft does very well in its documentation. I think its pretty simple to install and configure the system, it's pretty basic on getting it setup.

Incentivized

We selected Centrical especially because of the ease to configure and how you may integrate compelling narratives into your programs. It makes a big difference to add personality to it. You may use the "out of box" options, but also you can configure your own based on your needs. This user-friendly platform is also guaranteed to be secure and compliant to PCI standards, which makes a huge difference.

Incentivized

We used MS Dynamics 365 Gamification because we did not have a Power BI team. The dashboards and animations are better than just having a dashboard. It was also nice to have the KPI's already built, where we did not have to build them to do something so simple. Liked how easy the updates were between the Dynamics system.

Incentivized

• Increase in Learner Satisfaction NPS Scale Score
• Increase in Learner Engagement
• Higher quality of Learning Design with this authoring tool
• Impact to performance KPIs and shorter time to competency

Incentivized

• It helped us close more cases.

Incentivized