What users are saying about
4 Ratings
3 Ratings
4 Ratings
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Score 6.7 out of 100
3 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Call Box

If you have a department, which supports other departments or client base, via phone calls, Call Box is a must. This tool will shoot your efficient and help you find the loop holes, which when eradicated will provide you with happy customers. It would be a single console for the team leads and managers to know how the department did throughout the day and what all is to be improved from the next day onwards.This tool is majorly for tracking support via phone calls. So if you have other business processes like support via email/ chat only, this tool might not be required for your department then.
Anonymous | TrustRadius Reviewer

Ringostat

Ringostat is a perfect all-in-one solution for companies that have more than 20,000 visits on their website per month.This service can help with:- call tracking service and tracking sources of your calls.- organizing virtual PBX with the voice menu and workspace for managers.- providing analytics of manager's efficiency in working with calls.
Roman Yarovyi | TrustRadius Reviewer

Pros

Call Box

  • Call tracking.
  • Call and data reporting.
  • Reasonable evidence of actual effort by users.
  • Helps in improving pitfall areas.
Anonymous | TrustRadius Reviewer

Ringostat

  • Calltracking service. You can track sources of your calls (ads campaigns), also you can set up calls as goals in Google Analytics.
  • Virtual PBX service. You can set up your own call center with voice menu for different schemes of routing calls.
  • Works with your CRM. You can get all the info about your client from the CRM right before the call.
  • Integrates with different services. You have ready integrations for Google Analytics and amoCRM.
  • Rich API. You can build your custom solution with simple API.
  • Productivity reports. You have all analytics about work of your managers and track their personal efficiency.
Roman Yarovyi | TrustRadius Reviewer

Cons

Call Box

  • Revenue estimate or company size
Anonymous | TrustRadius Reviewer

Ringostat

  • Lacking of full support for end-to-end analytics.
  • Price. It might be expensive for small companies with a not so huge amount of traffic.
Roman Yarovyi | TrustRadius Reviewer

Alternatives Considered

Call Box

This is the only tool I am aware about. I know there are multiple other tools available in the market for the same use cases, but I have not got a chance yet to work on those tools.
Anonymous | TrustRadius Reviewer

Ringostat

We chose this service because of these reasons:1. It's an all-in-one solution for virtual PBX and call tracking.2. The ability to fully track the personal efficiency of our managers.3. It's a complete solution, our manager could call from the browser without installing apps, also service provided full info about the client before calling.4. All calls can be recorded, so we had all the history of calls to check out the work of our managers.5. Has a trial period to check out if this solution could satisfy our needs.
Roman Yarovyi | TrustRadius Reviewer

Return on Investment

Call Box

  • Definitely the tracking and reporting has improved on operational cost.
  • It also has improved ROI in terms of making better marketing strategies.
  • Helps in understanding customer behaviour and psychology.
Anonymous | TrustRadius Reviewer

Ringostat

  • We determined what are the sources of our leads, and which ads worked more effectively to provide them.
  • Our company didn't need to buy a separate virtual PBX service.
  • We completely eliminated the problem with missed calls.
Roman Yarovyi | TrustRadius Reviewer

Screenshots

Pricing Details

Call Box

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Call Box Editions & Modules

Additional Pricing Details

Ringostat

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$39

Ringostat Editions & Modules

Edition
Virtual PBX 2.0$39
End-to-end analytics$39
Call tracking$59
Ringostat Smart Phone$39
Callback$39
    Additional Pricing Details
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