What users are saying about
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Top Rated
949 Ratings
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Top Rated
812 Ratings

Ceridian Dayforce HCM

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Top Rated
949 Ratings
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Score 8 out of 100

Concur Travel and Expense

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Top Rated
812 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Ceridian Dayforce HCM

Lately we just haven't been that confident with the software and service. There have been a lot of miscommunications, more price increases and less solutions. A lot of the software support people aren't 100% knowledgeable of what certain changes they help to make do the the software as a whole and it's really concerning
Anonymous | TrustRadius Reviewer

Concur Travel and Expense

Concur is a great tool for large organizations of many users with varying technical abilities. The interface is intuitive with clear drop-down menus and expense categorization names such that any employee can reasonably understand how to submit expenses for approval with at most minimal training on the Concur tool.

It is less appropriate for organizations with experienced users that would benefit from an expedited expense reporting experience that integrates other tools such as GPS data or mapping tools. Much of the data is entered manually, which can be frustrating for frequent business travelers.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ceridian Dayforce HCM
7.7
Concur Travel and Expense
Employee demographic data
Ceridian Dayforce HCM
8.0
Concur Travel and Expense
Employment history
Ceridian Dayforce HCM
8.0
Concur Travel and Expense
Job profiles and administration
Ceridian Dayforce HCM
7.7
Concur Travel and Expense
Workflow for transfers, promotions, pay raises, etc.
Ceridian Dayforce HCM
7.7
Concur Travel and Expense
Organizational charting
Ceridian Dayforce HCM
7.0
Concur Travel and Expense
Organization and location management
Ceridian Dayforce HCM
7.4
Concur Travel and Expense
Compliance data (COBRA, OSHA, etc.)
Ceridian Dayforce HCM
7.7
Concur Travel and Expense

Payroll Management

Ceridian Dayforce HCM
8.1
Concur Travel and Expense
Pay calculation
Ceridian Dayforce HCM
8.7
Concur Travel and Expense
Support for external payroll vendors
Ceridian Dayforce HCM
7.6
Concur Travel and Expense
Off-cycle/On-Demand payment
Ceridian Dayforce HCM
8.3
Concur Travel and Expense
Benefit plan administration
Ceridian Dayforce HCM
7.8
Concur Travel and Expense
Direct deposit files
Ceridian Dayforce HCM
8.7
Concur Travel and Expense
Salary revision and increment management
Ceridian Dayforce HCM
8.0
Concur Travel and Expense
Reimbursement management
Ceridian Dayforce HCM
7.8
Concur Travel and Expense

Leave and Attendance Management

Ceridian Dayforce HCM
7.8
Concur Travel and Expense
Approval workflow
Ceridian Dayforce HCM
8.2
Concur Travel and Expense
Balance details
Ceridian Dayforce HCM
7.7
Concur Travel and Expense
Annual carry-forward and encashment
Ceridian Dayforce HCM
7.7
Concur Travel and Expense

Employee Self Service

Ceridian Dayforce HCM
8.2
Concur Travel and Expense
View and generate pay and benefit information
Ceridian Dayforce HCM
8.6
Concur Travel and Expense
Update personal information
Ceridian Dayforce HCM
8.6
Concur Travel and Expense
View company policy documentation
Ceridian Dayforce HCM
7.9
Concur Travel and Expense
Employee recognition
Ceridian Dayforce HCM
7.4
Concur Travel and Expense
View job history
Ceridian Dayforce HCM
8.2
Concur Travel and Expense

Asset Management

Ceridian Dayforce HCM
7.2
Concur Travel and Expense
Tracking of all physical assets
Ceridian Dayforce HCM
7.2
Concur Travel and Expense

HR Reporting

Ceridian Dayforce HCM
6.9
Concur Travel and Expense
Report builder
Ceridian Dayforce HCM
6.9
Concur Travel and Expense
Pre-built reports
Ceridian Dayforce HCM
7.2
Concur Travel and Expense
Ability to combine HR data with external data
Ceridian Dayforce HCM
6.4
Concur Travel and Expense

Onboarding

Ceridian Dayforce HCM
7.7
Concur Travel and Expense
New hire portal
Ceridian Dayforce HCM
7.9
Concur Travel and Expense
Manager tracking tools
Ceridian Dayforce HCM
7.6
Concur Travel and Expense

Performance and Goals

Ceridian Dayforce HCM
7.6
Concur Travel and Expense
Corporate goal setting
Ceridian Dayforce HCM
7.4
Concur Travel and Expense
Individual goal setting
Ceridian Dayforce HCM
7.6
Concur Travel and Expense
Line-of sight-visibility
Ceridian Dayforce HCM
7.6
Concur Travel and Expense
Performance tracking
Ceridian Dayforce HCM
7.7
Concur Travel and Expense

Performance Management

Ceridian Dayforce HCM
7.7
Concur Travel and Expense
Performance plans
Ceridian Dayforce HCM
7.7
Concur Travel and Expense
Performance improvement plans
Ceridian Dayforce HCM
7.5
Concur Travel and Expense
Review status tracking
Ceridian Dayforce HCM
7.7
Concur Travel and Expense
Review reminders
Ceridian Dayforce HCM
7.7
Concur Travel and Expense
Multiple review frequency
Ceridian Dayforce HCM
7.7
Concur Travel and Expense

Succession Planning

Ceridian Dayforce HCM
7.3
Concur Travel and Expense
Create succession plans/pools
Ceridian Dayforce HCM
7.3
Concur Travel and Expense
Candidate ranking
Ceridian Dayforce HCM
7.3
Concur Travel and Expense
Candidate search
Ceridian Dayforce HCM
7.5
Concur Travel and Expense
Candidate development
Ceridian Dayforce HCM
7.1
Concur Travel and Expense

Recruiting / ATS

Ceridian Dayforce HCM
7.7
Concur Travel and Expense
Job Requisition Management
Ceridian Dayforce HCM
7.9
Concur Travel and Expense
Company Website Posting
Ceridian Dayforce HCM
8.1
Concur Travel and Expense
Publish to Social Media
Ceridian Dayforce HCM
7.6
Concur Travel and Expense
Job Search Site Posting
Ceridian Dayforce HCM
7.9
Concur Travel and Expense
Duplicate Candidate Prevention
Ceridian Dayforce HCM
7.4
Concur Travel and Expense
Applicant Tracking
Ceridian Dayforce HCM
7.6
Concur Travel and Expense
Notifications and Alerts
Ceridian Dayforce HCM
7.5
Concur Travel and Expense

Pros

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

Concur Travel and Expense

  • Concur UI is easy to use on both web and mobile.
  • Standard Invoice format can be auto read which helps to reduce the effort to manually enter the amount from bills.
  • Multiple invoices under one expense type can be uploaded and saved as draft which can be submitted later on at once.
Anonymous | TrustRadius Reviewer

Cons

Ceridian Dayforce HCM

  • We are still unable to use Attendance Management after being live on Dayforce for over a year. We have been told that one of our attendance policies can't be done in the system even though we were promised it could be done at the time we were choosing Dayforce. For our other policies, they are not working properly and no one we've worked with at Ceridian seems to understand Attendance. Our policies are very simple so this has been extremely disappointing.
  • Dayforce Support is a crapshoot. When submitting a ticket you can never be sure if you will receive a Support Rep who is knowledgeable and committed to resolving your issue or a Rep who is just trying to get that ticket closed and out of their queue. We receive inconsistent and incorrect responses fairly frequently. I've had to rely on a User Group for more accurate solutions.
  • Although we like the Recruiting feature, we would like to see more flexibility in that module. More tokens for the Offer Letter, more flexibility in the application questionnaire, etc.
  • Reporting is not intuitive and it seems to be becoming less so as new releases come out. It seems Ceridian is moving towards wanting clients to have Professional Services create all of their reports.
  • We would like to see better audits between WFM and Payroll. It is still too easy to miss hours in WFM that aren't picked up in Payroll.
  • Ceridian Tax Service has been extremely slow in handling questions. The Source Tax Online tool is clunky and difficult to extract information if you have a tax issue.
MariBeth Theusch | TrustRadius Reviewer

Concur Travel and Expense

  • My company used a non-related accounting package so we had to import the invoices for payment. There were not a lot of options for file type to export which made it more difficult to import.
  • It was a bit of a learning curve to book travel. There are a lot of options, which is nice, but can also be confusing for a new user. It caused a few more support calls internally.
  • The automatic upload of receipts is nice, but you have to review them carefully as it sometimes misreads the date or amount.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.1
Based on 74 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

Concur Travel and Expense

Concur Travel and Expense 9.1
Based on 24 answers
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
Ashley Salustri | TrustRadius Reviewer

Usability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.8
Based on 52 answers
Dayforce is a cloud based, integrated system and as a whole is very user friendly. Dayforce allows managers to easily deal with day to day activities because all of the information is in one spot. Long gone are the days that a manager needs to log into separate systems to verify an employees timesheet, requests for time off, etc. By providing ease of use, our managers get more time back in their day to do other things.
Anonymous | TrustRadius Reviewer

Concur Travel and Expense

Concur Travel and Expense 8.2
Based on 62 answers
General functionality is intuitive, though the UI is beginning to look dated. Overall, the usability is high... it is easy to open new expense reports, allocate expenses to the appropriate GL line items and associated RCs. My only complaint is that it takes five+ clicks to upload documents which feels a bit excessive.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.2
Based on 23 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

Concur Travel and Expense

Concur Travel and Expense 8.9
Based on 9 answers
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
Carol Monk, CPP | TrustRadius Reviewer

Performance

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.7
Based on 25 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

Concur Travel and Expense

Concur Travel and Expense 8.9
Based on 6 answers
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
Nicole Nagy | TrustRadius Reviewer

Support Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.7
Based on 97 answers
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Karen Henry | TrustRadius Reviewer

Concur Travel and Expense

Concur Travel and Expense 7.0
Based on 43 answers
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
Shannon McNamara | TrustRadius Reviewer

In-Person Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.1
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

Concur Travel and Expense

Concur Travel and Expense 8.0
Based on 1 answer
It was nice to have someone available to go through, especially for our employees that have been with the organization for a long time
Anonymous | TrustRadius Reviewer

Online Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.9
Based on 17 answers
The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
Anonymous | TrustRadius Reviewer

Concur Travel and Expense

Concur Travel and Expense 6.0
Based on 2 answers
It's live (you can ask questions), it's free, it's good. What's not to like. Only reason it's not getting a "10" is breadth and depth, more would be better.
Evan Trimble | TrustRadius Reviewer

Implementation Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.0
Based on 71 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

Concur Travel and Expense

Concur Travel and Expense 7.5
Based on 10 answers
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area.A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Carol Monk, CPP | TrustRadius Reviewer

Alternatives Considered

Ceridian Dayforce HCM

It is really nice to have all the various modules available under a single application. This has allowed our organization to rollout to all of our employees and streamline process throughout all levels of employees. We continue to tweak/customize our options knowing that DF is robust application that is continually working on a better experience for the customer.
Anonymous | TrustRadius Reviewer

Concur Travel and Expense

At the time of purchase we used an in-house MS Access based system. Concur allowed us to move to a more stable platform that was fully web-based so users could get to it anytime (even without VPN access). At the time of purchase it was highly recommended by several of our vendor/banking partners.
Anonymous | TrustRadius Reviewer

Scalability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 8.9
Based on 14 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

Concur Travel and Expense

Concur Travel and Expense 8.3
Based on 43 answers
It's easy to use it across multiple departments because everyone is familiar with it. Employees in a different segment or different branch have used Concur, so if someone transfers locations or works with another department on a project, they are already familiar with Concur. It makes training and onboarding easy as well.
Liliya Carlage | TrustRadius Reviewer

Return on Investment

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

Concur Travel and Expense

  • Definitely company saves money as each report has two steps of approval. And expenses which are not business required are not reimbursed.
  • Time saving and flexibility, many users use Mobile App which enable[s] to create reports in couple of minutes.
  • Better cost planning for next year. It is easy to estimate how much we will need for travel and expenses in the budget.
  • Consistent way of working. Each employee has a business card.
Małgorzata Nitecka-Kubicka | TrustRadius Reviewer

Screenshots

Pricing Details

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ceridian Dayforce HCM Editions & Modules

Additional Pricing Details

Concur Travel and Expense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Concur Travel and Expense Editions & Modules

Edition
Concur Travel and Expense$9.001
  1. per report (average price)
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Ceridian Dayforce HCM
8.0
Concur Travel and Expense
8.4

Likelihood to Renew

Ceridian Dayforce HCM
9.1
Concur Travel and Expense
9.1

Usability

Ceridian Dayforce HCM
7.8
Concur Travel and Expense
8.2

Reliability and Availability

Ceridian Dayforce HCM
9.2
Concur Travel and Expense
8.9

Performance

Ceridian Dayforce HCM
5.7
Concur Travel and Expense
8.9

Support Rating

Ceridian Dayforce HCM
6.7
Concur Travel and Expense
7.0

In-Person Training

Ceridian Dayforce HCM
7.1
Concur Travel and Expense
8.0

Online Training

Ceridian Dayforce HCM
6.9
Concur Travel and Expense
6.0

Implementation Rating

Ceridian Dayforce HCM
6.0
Concur Travel and Expense
7.5

Scalability

Ceridian Dayforce HCM
8.9
Concur Travel and Expense
8.3

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