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Top Rated
949 Ratings

Ceridian Dayforce HCM

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Top Rated
949 Ratings
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Score 8 out of 100
14 Ratings
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Score 7 out of 100

Likelihood to Recommend

Ceridian Dayforce HCM

Lately we just haven't been that confident with the software and service. There have been a lot of miscommunications, more price increases and less solutions. A lot of the software support people aren't 100% knowledgeable of what certain changes they help to make do the the software as a whole and it's really concerning
Anonymous | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

It is great at getting applicants to apply. The one down side is that a majority of our applicants are applying from a mobile device so they are unable to complete the entire application process. When you send them a link to complete the rest of the application from a desktop computer, many do not have access to this. Because of this, they do not answer some of the "weed out" questions that give us insight as to what type of employee they would be.
Carrie Hille-Nunemaker | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ceridian Dayforce HCM
7.7
KeldairHR (formerly Hyrell)
Employee demographic data
Ceridian Dayforce HCM
8.0
KeldairHR (formerly Hyrell)
Employment history
Ceridian Dayforce HCM
8.0
KeldairHR (formerly Hyrell)
Job profiles and administration
Ceridian Dayforce HCM
7.7
KeldairHR (formerly Hyrell)
Workflow for transfers, promotions, pay raises, etc.
Ceridian Dayforce HCM
7.7
KeldairHR (formerly Hyrell)
Organizational charting
Ceridian Dayforce HCM
7.0
KeldairHR (formerly Hyrell)
Organization and location management
Ceridian Dayforce HCM
7.4
KeldairHR (formerly Hyrell)
Compliance data (COBRA, OSHA, etc.)
Ceridian Dayforce HCM
7.7
KeldairHR (formerly Hyrell)

Payroll Management

Ceridian Dayforce HCM
8.1
KeldairHR (formerly Hyrell)
Pay calculation
Ceridian Dayforce HCM
8.7
KeldairHR (formerly Hyrell)
Support for external payroll vendors
Ceridian Dayforce HCM
7.6
KeldairHR (formerly Hyrell)
Off-cycle/On-Demand payment
Ceridian Dayforce HCM
8.3
KeldairHR (formerly Hyrell)
Benefit plan administration
Ceridian Dayforce HCM
7.8
KeldairHR (formerly Hyrell)
Direct deposit files
Ceridian Dayforce HCM
8.7
KeldairHR (formerly Hyrell)
Salary revision and increment management
Ceridian Dayforce HCM
8.0
KeldairHR (formerly Hyrell)
Reimbursement management
Ceridian Dayforce HCM
7.8
KeldairHR (formerly Hyrell)

Leave and Attendance Management

Ceridian Dayforce HCM
7.8
KeldairHR (formerly Hyrell)
Approval workflow
Ceridian Dayforce HCM
8.2
KeldairHR (formerly Hyrell)
Balance details
Ceridian Dayforce HCM
7.7
KeldairHR (formerly Hyrell)
Annual carry-forward and encashment
Ceridian Dayforce HCM
7.7
KeldairHR (formerly Hyrell)

Employee Self Service

Ceridian Dayforce HCM
8.2
KeldairHR (formerly Hyrell)
View and generate pay and benefit information
Ceridian Dayforce HCM
8.6
KeldairHR (formerly Hyrell)
Update personal information
Ceridian Dayforce HCM
8.6
KeldairHR (formerly Hyrell)
View company policy documentation
Ceridian Dayforce HCM
7.9
KeldairHR (formerly Hyrell)
Employee recognition
Ceridian Dayforce HCM
7.4
KeldairHR (formerly Hyrell)
View job history
Ceridian Dayforce HCM
8.2
KeldairHR (formerly Hyrell)

Asset Management

Ceridian Dayforce HCM
7.2
KeldairHR (formerly Hyrell)
Tracking of all physical assets
Ceridian Dayforce HCM
7.2
KeldairHR (formerly Hyrell)

HR Reporting

Ceridian Dayforce HCM
6.9
KeldairHR (formerly Hyrell)
Report builder
Ceridian Dayforce HCM
6.9
KeldairHR (formerly Hyrell)
Pre-built reports
Ceridian Dayforce HCM
7.2
KeldairHR (formerly Hyrell)
Ability to combine HR data with external data
Ceridian Dayforce HCM
6.4
KeldairHR (formerly Hyrell)

Onboarding

Ceridian Dayforce HCM
7.7
KeldairHR (formerly Hyrell)
New hire portal
Ceridian Dayforce HCM
7.9
KeldairHR (formerly Hyrell)
Manager tracking tools
Ceridian Dayforce HCM
7.6
KeldairHR (formerly Hyrell)

Performance and Goals

Ceridian Dayforce HCM
7.6
KeldairHR (formerly Hyrell)
Corporate goal setting
Ceridian Dayforce HCM
7.4
KeldairHR (formerly Hyrell)
Individual goal setting
Ceridian Dayforce HCM
7.6
KeldairHR (formerly Hyrell)
Line-of sight-visibility
Ceridian Dayforce HCM
7.6
KeldairHR (formerly Hyrell)
Performance tracking
Ceridian Dayforce HCM
7.7
KeldairHR (formerly Hyrell)

Performance Management

Ceridian Dayforce HCM
7.7
KeldairHR (formerly Hyrell)
Performance plans
Ceridian Dayforce HCM
7.7
KeldairHR (formerly Hyrell)
Performance improvement plans
Ceridian Dayforce HCM
7.5
KeldairHR (formerly Hyrell)
Review status tracking
Ceridian Dayforce HCM
7.7
KeldairHR (formerly Hyrell)
Review reminders
Ceridian Dayforce HCM
7.7
KeldairHR (formerly Hyrell)
Multiple review frequency
Ceridian Dayforce HCM
7.7
KeldairHR (formerly Hyrell)

Succession Planning

Ceridian Dayforce HCM
7.3
KeldairHR (formerly Hyrell)
Create succession plans/pools
Ceridian Dayforce HCM
7.3
KeldairHR (formerly Hyrell)
Candidate ranking
Ceridian Dayforce HCM
7.3
KeldairHR (formerly Hyrell)
Candidate search
Ceridian Dayforce HCM
7.5
KeldairHR (formerly Hyrell)
Candidate development
Ceridian Dayforce HCM
7.1
KeldairHR (formerly Hyrell)

Recruiting / ATS

Ceridian Dayforce HCM
7.7
KeldairHR (formerly Hyrell)
8.4
Job Requisition Management
Ceridian Dayforce HCM
7.9
KeldairHR (formerly Hyrell)
8.4
Company Website Posting
Ceridian Dayforce HCM
8.1
KeldairHR (formerly Hyrell)
9.3
Publish to Social Media
Ceridian Dayforce HCM
7.6
KeldairHR (formerly Hyrell)
7.8
Job Search Site Posting
Ceridian Dayforce HCM
7.9
KeldairHR (formerly Hyrell)
10.0
Duplicate Candidate Prevention
Ceridian Dayforce HCM
7.4
KeldairHR (formerly Hyrell)
8.1
Applicant Tracking
Ceridian Dayforce HCM
7.6
KeldairHR (formerly Hyrell)
10.0
Notifications and Alerts
Ceridian Dayforce HCM
7.5
KeldairHR (formerly Hyrell)
7.0
Customized Application Form
Ceridian Dayforce HCM
KeldairHR (formerly Hyrell)
9.0
Resume Management
Ceridian Dayforce HCM
KeldairHR (formerly Hyrell)
9.0
Candidate Search
Ceridian Dayforce HCM
KeldairHR (formerly Hyrell)
8.9
Collaboration
Ceridian Dayforce HCM
KeldairHR (formerly Hyrell)
10.0
Task Creation and Delegation
Ceridian Dayforce HCM
KeldairHR (formerly Hyrell)
7.4
Email Templates
Ceridian Dayforce HCM
KeldairHR (formerly Hyrell)
10.0
User Permissions
Ceridian Dayforce HCM
KeldairHR (formerly Hyrell)
10.0
Reporting
Ceridian Dayforce HCM
KeldairHR (formerly Hyrell)
1.0

Pros

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

  • Automatic position posting has increased our exposure drastically as an employer. We have increased our applicant flow by over 100%.
  • Hyrell's applicant communication features have allowed us to stay engaged with candidates during every step of the hiring process. It makes for a very professional first impression.
  • I love that Hyrell is user-friendly. The system is incredibly easy to use. We have a high number of users throughout nine locations with varying skill levels utilizing technical applications. All of our users seemed to catch on very quickly.
Bailey McEuen | TrustRadius Reviewer

Cons

Ceridian Dayforce HCM

  • We are still unable to use Attendance Management after being live on Dayforce for over a year. We have been told that one of our attendance policies can't be done in the system even though we were promised it could be done at the time we were choosing Dayforce. For our other policies, they are not working properly and no one we've worked with at Ceridian seems to understand Attendance. Our policies are very simple so this has been extremely disappointing.
  • Dayforce Support is a crapshoot. When submitting a ticket you can never be sure if you will receive a Support Rep who is knowledgeable and committed to resolving your issue or a Rep who is just trying to get that ticket closed and out of their queue. We receive inconsistent and incorrect responses fairly frequently. I've had to rely on a User Group for more accurate solutions.
  • Although we like the Recruiting feature, we would like to see more flexibility in that module. More tokens for the Offer Letter, more flexibility in the application questionnaire, etc.
  • Reporting is not intuitive and it seems to be becoming less so as new releases come out. It seems Ceridian is moving towards wanting clients to have Professional Services create all of their reports.
  • We would like to see better audits between WFM and Payroll. It is still too easy to miss hours in WFM that aren't picked up in Payroll.
  • Ceridian Tax Service has been extremely slow in handling questions. The Source Tax Online tool is clunky and difficult to extract information if you have a tax issue.
MariBeth Theusch | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

  • The main issue I have with the system is that in order for a template update to take effect, it has to be re-posted (at least that's the process as I understand it.) For example, I have updated one of our existing job templates to include a new hard skill question. The template is posted in over 50 locations and in order for this update to go into effect, I have to manually re-post these positions which can be very time consuming. If there was a way to automatically update a posting with template changes it would be a huge help to our business.
Amanda Corey | TrustRadius Reviewer

Likelihood to Renew

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.1
Based on 74 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

KeldairHR (formerly Hyrell) 9.1
Based on 7 answers
No Issues, and again, the Hyrell folks have lived up to what they said they would do at the beginning!
Wayne Alford | TrustRadius Reviewer

Usability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.8
Based on 52 answers
Dayforce is a cloud based, integrated system and as a whole is very user friendly. Dayforce allows managers to easily deal with day to day activities because all of the information is in one spot. Long gone are the days that a manager needs to log into separate systems to verify an employees timesheet, requests for time off, etc. By providing ease of use, our managers get more time back in their day to do other things.
Anonymous | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

KeldairHR (formerly Hyrell) 8.5
Based on 5 answers
Meets all expectations for application processing. Does a great job of pushing the job ad out to multiple online job boards. Provides good email alerts. Relatively easy to use even for my supervisors who are only in the system on occasion.
Dana Mortimer, SPHR | TrustRadius Reviewer

Reliability and Availability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.2
Based on 23 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

KeldairHR (formerly Hyrell) 9.1
Based on 10 answers
I have never had an issue.
Carrie Hille-Nunemaker | TrustRadius Reviewer

Performance

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.7
Based on 25 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

KeldairHR (formerly Hyrell) 7.5
Based on 10 answers
Meets our expectations.
Wayne Alford | TrustRadius Reviewer

Support Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.7
Based on 97 answers
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Karen Henry | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

KeldairHR (formerly Hyrell) 9.1
Based on 8 answers
I have never had to wait for response. Someone always speaks directly to me, sometimes more than once, and email follow-up keeps the issue in the field of vision until there is a resolution.
Kathryn K. Teague, SPHR | TrustRadius Reviewer

In-Person Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.1
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

KeldairHR (formerly Hyrell) 9.1
Based on 1 answer
Emily is great at explaining!
Carrie Hille-Nunemaker | TrustRadius Reviewer

Online Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.9
Based on 17 answers
The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
Anonymous | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

KeldairHR (formerly Hyrell) 9.1
Based on 2 answers
It worked well!
Wayne Alford | TrustRadius Reviewer

Implementation Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.0
Based on 71 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

KeldairHR (formerly Hyrell) 9.1
Based on 8 answers
Ask for the help you need from your account representative and technical support. They are very helpful and easy to work with.
Kathryn K. Teague, SPHR | TrustRadius Reviewer

Alternatives Considered

Ceridian Dayforce HCM

It is really nice to have all the various modules available under a single application. This has allowed our organization to rollout to all of our employees and streamline process throughout all levels of employees. We continue to tweak/customize our options knowing that DF is robust application that is continually working on a better experience for the customer.
Anonymous | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

Hyrell came up against ClearFit and ZipRecruiter. ClearFit looked very strong, but ultimately its pay per posting model didn't provide enough cost certainty. ZipRecruiter seems to be a strong player too. There was a lot of flash with ZipRecruiter but the product didn't seem as complete where it mattered for my client. Hyrell was a good balance on feature set and provided good value. The client needed something that was easy to use so they could get up and running quickly. The Hyrell trial went well and the ramp up was very quick and easy. Hyrell's subscript plans fit my clients needs starting with the Solo plan (3 active jobs) and then quickly moving up to the Small Business plan (9 active jobs) after a few months once additional hiring managers came on-board.
Jordan Janisse | TrustRadius Reviewer

Scalability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 8.9
Based on 14 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

KeldairHR (formerly Hyrell) 8.9
Based on 3 answers
Hyrell has kept us moving, tracking and hiring strong candidates, even has we have moved from hiring 1 or 2 people a month to 3 or 4 a week! Great program, good features and fantastic supportl (Thanks, Emily!!!)
Kathryn K. Teague, SPHR | TrustRadius Reviewer

Return on Investment

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

KeldairHR (formerly Hyrell)

  • Better Qualified Applicants: The selection tools through Hyrell help us to attract the quality applicants we seek.
  • Greater Applicant Traffic: By utilizing all of the major job boards, we see a higher number of applicants.
  • Retention: Because of improved quality, we tend to retain more employees. This is a HUGE benefit to our Company!
Eddie Pickering | TrustRadius Reviewer

Screenshots

Pricing Details

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

KeldairHR (formerly Hyrell)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ceridian Dayforce HCM
8.0
KeldairHR (formerly Hyrell)
7.0

Likelihood to Renew

Ceridian Dayforce HCM
9.1
KeldairHR (formerly Hyrell)
9.1

Usability

Ceridian Dayforce HCM
7.8
KeldairHR (formerly Hyrell)
8.5

Reliability and Availability

Ceridian Dayforce HCM
9.2
KeldairHR (formerly Hyrell)
9.1

Performance

Ceridian Dayforce HCM
5.7
KeldairHR (formerly Hyrell)
7.5

Support Rating

Ceridian Dayforce HCM
6.7
KeldairHR (formerly Hyrell)
9.1

In-Person Training

Ceridian Dayforce HCM
7.1
KeldairHR (formerly Hyrell)
9.1

Online Training

Ceridian Dayforce HCM
6.9
KeldairHR (formerly Hyrell)
9.1

Implementation Rating

Ceridian Dayforce HCM
6.0
KeldairHR (formerly Hyrell)
9.1

Scalability

Ceridian Dayforce HCM
8.9
KeldairHR (formerly Hyrell)
8.9

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