What users are saying about
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Top Rated
951 Ratings
417 Ratings

Ceridian Dayforce HCM

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Top Rated
951 Ratings
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Score 8 out of 100
417 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Ceridian Dayforce HCM

It is great for already hired employees. After you are already working with us to use the system is great for benefits, pay stubs, forms to fill out, time off requests. But prior to hire, we did not think the ATS system was ready for tracking applicants. There were many features such as bulk messaging applicants that were not available yet
Julie Freeberg | TrustRadius Reviewer

NetSuite ERP

Cloud computing, in my opinion, is the future. Just like we pay for electricity as we use it, and do not have our own power generation plants, I believe the future of enterprise computing is a pay-as-you-use service. And other companies agree (Sage Intacct, SAP Business One, Microsoft Dynamics 365). NetSuite has been doing it since 1998. They clearly have a leg-up over all of these other companies.Perhaps a highly specialized organization with lots of custom software might not be a good fit. Customization of the platform is robust to an extend and there are many tools available for customization. However, native support for common languages like Python do not exist and the back-end totally customizable JavaScript platform does require some advanced skills. In fairness, we have not encountered a situation yet that the standard cloud customization tools were unable to solve so for us, this description is a problem we just don't have.
Mitchel Laman | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ceridian Dayforce HCM
7.7
NetSuite ERP
Employee demographic data
Ceridian Dayforce HCM
8.0
NetSuite ERP
Employment history
Ceridian Dayforce HCM
8.0
NetSuite ERP
Job profiles and administration
Ceridian Dayforce HCM
7.7
NetSuite ERP
Workflow for transfers, promotions, pay raises, etc.
Ceridian Dayforce HCM
7.7
NetSuite ERP
Organizational charting
Ceridian Dayforce HCM
7.0
NetSuite ERP
Organization and location management
Ceridian Dayforce HCM
7.4
NetSuite ERP
Compliance data (COBRA, OSHA, etc.)
Ceridian Dayforce HCM
7.7
NetSuite ERP

Payroll Management

Ceridian Dayforce HCM
8.1
NetSuite ERP
7.7
Pay calculation
Ceridian Dayforce HCM
8.7
NetSuite ERP
6.8
Support for external payroll vendors
Ceridian Dayforce HCM
7.6
NetSuite ERP
Off-cycle/On-Demand payment
Ceridian Dayforce HCM
8.3
NetSuite ERP
Benefit plan administration
Ceridian Dayforce HCM
7.8
NetSuite ERP
7.2
Direct deposit files
Ceridian Dayforce HCM
8.7
NetSuite ERP
7.5
Salary revision and increment management
Ceridian Dayforce HCM
8.0
NetSuite ERP
8.9
Reimbursement management
Ceridian Dayforce HCM
7.8
NetSuite ERP
7.8

Leave and Attendance Management

Ceridian Dayforce HCM
7.9
NetSuite ERP
Approval workflow
Ceridian Dayforce HCM
8.2
NetSuite ERP
Balance details
Ceridian Dayforce HCM
7.7
NetSuite ERP
Annual carry-forward and encashment
Ceridian Dayforce HCM
7.7
NetSuite ERP

Employee Self Service

Ceridian Dayforce HCM
8.2
NetSuite ERP
View and generate pay and benefit information
Ceridian Dayforce HCM
8.6
NetSuite ERP
Update personal information
Ceridian Dayforce HCM
8.6
NetSuite ERP
View company policy documentation
Ceridian Dayforce HCM
8.0
NetSuite ERP
Employee recognition
Ceridian Dayforce HCM
7.4
NetSuite ERP
View job history
Ceridian Dayforce HCM
8.2
NetSuite ERP

Asset Management

Ceridian Dayforce HCM
7.3
NetSuite ERP
Tracking of all physical assets
Ceridian Dayforce HCM
7.3
NetSuite ERP

HR Reporting

Ceridian Dayforce HCM
6.9
NetSuite ERP
Report builder
Ceridian Dayforce HCM
7.0
NetSuite ERP
Pre-built reports
Ceridian Dayforce HCM
7.2
NetSuite ERP
Ability to combine HR data with external data
Ceridian Dayforce HCM
6.4
NetSuite ERP

Onboarding

Ceridian Dayforce HCM
7.7
NetSuite ERP
New hire portal
Ceridian Dayforce HCM
7.9
NetSuite ERP
Manager tracking tools
Ceridian Dayforce HCM
7.6
NetSuite ERP

Performance and Goals

Ceridian Dayforce HCM
7.6
NetSuite ERP
Corporate goal setting
Ceridian Dayforce HCM
7.5
NetSuite ERP
Individual goal setting
Ceridian Dayforce HCM
7.6
NetSuite ERP
Line-of sight-visibility
Ceridian Dayforce HCM
7.6
NetSuite ERP
Performance tracking
Ceridian Dayforce HCM
7.7
NetSuite ERP

Performance Management

Ceridian Dayforce HCM
7.7
NetSuite ERP
Performance plans
Ceridian Dayforce HCM
7.7
NetSuite ERP
Performance improvement plans
Ceridian Dayforce HCM
7.5
NetSuite ERP
Review status tracking
Ceridian Dayforce HCM
7.7
NetSuite ERP
Review reminders
Ceridian Dayforce HCM
7.7
NetSuite ERP
Multiple review frequency
Ceridian Dayforce HCM
7.7
NetSuite ERP

Succession Planning

Ceridian Dayforce HCM
7.3
NetSuite ERP
Create succession plans/pools
Ceridian Dayforce HCM
7.4
NetSuite ERP
Candidate ranking
Ceridian Dayforce HCM
7.3
NetSuite ERP
Candidate search
Ceridian Dayforce HCM
7.5
NetSuite ERP
Candidate development
Ceridian Dayforce HCM
7.2
NetSuite ERP

Recruiting / ATS

Ceridian Dayforce HCM
7.7
NetSuite ERP
Job Requisition Management
Ceridian Dayforce HCM
7.9
NetSuite ERP
Company Website Posting
Ceridian Dayforce HCM
8.1
NetSuite ERP
Publish to Social Media
Ceridian Dayforce HCM
7.6
NetSuite ERP
Job Search Site Posting
Ceridian Dayforce HCM
7.9
NetSuite ERP
Duplicate Candidate Prevention
Ceridian Dayforce HCM
7.4
NetSuite ERP
Applicant Tracking
Ceridian Dayforce HCM
7.6
NetSuite ERP
Notifications and Alerts
Ceridian Dayforce HCM
7.5
NetSuite ERP

Customization

Ceridian Dayforce HCM
NetSuite ERP
7.2
API for custom integration
Ceridian Dayforce HCM
NetSuite ERP
7.1
Plug-ins
Ceridian Dayforce HCM
NetSuite ERP
7.3

Security

Ceridian Dayforce HCM
NetSuite ERP
7.9
Single sign-on capability
Ceridian Dayforce HCM
NetSuite ERP
8.1
Role-based user permissions
Ceridian Dayforce HCM
NetSuite ERP
7.8

Reporting & Analytics

Ceridian Dayforce HCM
NetSuite ERP
7.5
Dashboards
Ceridian Dayforce HCM
NetSuite ERP
7.9
Standard reports
Ceridian Dayforce HCM
NetSuite ERP
7.6
Custom reports
Ceridian Dayforce HCM
NetSuite ERP
6.9

General Ledger and Configurable Accounting

Ceridian Dayforce HCM
NetSuite ERP
7.2
Accounts payable
Ceridian Dayforce HCM
NetSuite ERP
7.8
Accounts receivable
Ceridian Dayforce HCM
NetSuite ERP
8.2
Global Financial Support
Ceridian Dayforce HCM
NetSuite ERP
7.7
Primary and Secondary Ledgers
Ceridian Dayforce HCM
NetSuite ERP
8.1
Intercompany Accounting
Ceridian Dayforce HCM
NetSuite ERP
7.7
Localizations
Ceridian Dayforce HCM
NetSuite ERP
8.3
Journals and Reconciliations
Ceridian Dayforce HCM
NetSuite ERP
7.7
Enterprise Accounting
Ceridian Dayforce HCM
NetSuite ERP
8.1
Configurable Accounting
Ceridian Dayforce HCM
NetSuite ERP
8.0
Centralized Rules Framework
Ceridian Dayforce HCM
NetSuite ERP
7.7
Standardized Processes
Ceridian Dayforce HCM
NetSuite ERP
7.8

Inventory Management

Ceridian Dayforce HCM
NetSuite ERP
6.8
Inventory tracking
Ceridian Dayforce HCM
NetSuite ERP
6.7
Automatic reordering
Ceridian Dayforce HCM
NetSuite ERP
7.0
Location management
Ceridian Dayforce HCM
NetSuite ERP
7.2
Manufacturing module
Ceridian Dayforce HCM
NetSuite ERP
6.5

Order Management

Ceridian Dayforce HCM
NetSuite ERP
7.6
Pricing
Ceridian Dayforce HCM
NetSuite ERP
8.0
Order entry
Ceridian Dayforce HCM
NetSuite ERP
7.7
Credit card processing
Ceridian Dayforce HCM
NetSuite ERP
7.0
Cost of goods sold
Ceridian Dayforce HCM
NetSuite ERP
8.1
Order Orchestration
Ceridian Dayforce HCM
NetSuite ERP
7.7
End-to-end order visibility
Ceridian Dayforce HCM
NetSuite ERP
7.6
Order exception Resolution
Ceridian Dayforce HCM
NetSuite ERP
7.1

Subledger and Financial Process

Ceridian Dayforce HCM
NetSuite ERP
7.5
Automated Invoice Processing
Ceridian Dayforce HCM
NetSuite ERP
7.5
Shared Services Payments
Ceridian Dayforce HCM
NetSuite ERP
7.6
Billings Management
Ceridian Dayforce HCM
NetSuite ERP
7.7
Customer Receipt Applications
Ceridian Dayforce HCM
NetSuite ERP
7.5
Customer Collections
Ceridian Dayforce HCM
NetSuite ERP
7.8
Revenue Recognition
Ceridian Dayforce HCM
NetSuite ERP
7.6
Cash Management
Ceridian Dayforce HCM
NetSuite ERP
7.5
Asset Management
Ceridian Dayforce HCM
NetSuite ERP
7.0
Travel & Expense Management
Ceridian Dayforce HCM
NetSuite ERP
7.4
Budgetary Control & Encumbrance Accounting
Ceridian Dayforce HCM
NetSuite ERP
7.1
Period Close
Ceridian Dayforce HCM
NetSuite ERP
7.8
Transactions Tax
Ceridian Dayforce HCM
NetSuite ERP
7.6
Subledger Reconciliations
Ceridian Dayforce HCM
NetSuite ERP
7.3
3rd Party Accounting Systems
Ceridian Dayforce HCM
NetSuite ERP
7.1

Project Financial Management

Ceridian Dayforce HCM
NetSuite ERP
7.3
Budgeting and Forecasting
Ceridian Dayforce HCM
NetSuite ERP
6.9
Project Costing
Ceridian Dayforce HCM
NetSuite ERP
6.8
Cost Capture
Ceridian Dayforce HCM
NetSuite ERP
7.0
Capital Project Management
Ceridian Dayforce HCM
NetSuite ERP
8.2
Customer Invoicing
Ceridian Dayforce HCM
NetSuite ERP
7.6
Customer Contract Compliance
Ceridian Dayforce HCM
NetSuite ERP
7.8
Project Revenue Recognition
Ceridian Dayforce HCM
NetSuite ERP
6.9
Project Financial Performance Analysis
Ceridian Dayforce HCM
NetSuite ERP
7.4
Project Financials Dashboard
Ceridian Dayforce HCM
NetSuite ERP
7.5
Real-time Financial Reporting
Ceridian Dayforce HCM
NetSuite ERP
7.4
Embedded Business Intelligence
Ceridian Dayforce HCM
NetSuite ERP
7.2
Project Planning Collaboration
Ceridian Dayforce HCM
NetSuite ERP
6.6

Project Execution Management

Ceridian Dayforce HCM
NetSuite ERP
7.5
Project Planning and Scheduling
Ceridian Dayforce HCM
NetSuite ERP
6.8
Project Manager Dashboard
Ceridian Dayforce HCM
NetSuite ERP
6.9
Resource Manager Dashboard
Ceridian Dayforce HCM
NetSuite ERP
7.2
Task Insight for Project Managers
Ceridian Dayforce HCM
NetSuite ERP
7.7
Project Manager Mobile Functionality
Ceridian Dayforce HCM
NetSuite ERP
7.5
Team Member Task Collaboration
Ceridian Dayforce HCM
NetSuite ERP
7.4
Team Member Mobile Functionality
Ceridian Dayforce HCM
NetSuite ERP
7.3
Project Candidate Search
Ceridian Dayforce HCM
NetSuite ERP
7.7
Project Candidate Comparison and Analysis
Ceridian Dayforce HCM
NetSuite ERP
7.7
Defineable Resource Pools
Ceridian Dayforce HCM
NetSuite ERP
8.3
Defineable Resource Pools
Ceridian Dayforce HCM
NetSuite ERP
8.1
Talent Profiles
Ceridian Dayforce HCM
NetSuite ERP
7.1
Real-Time Project Reporting
Ceridian Dayforce HCM
NetSuite ERP
8.1
Absence Management
Ceridian Dayforce HCM
NetSuite ERP
7.6
Product Lifecycle Management
Ceridian Dayforce HCM
NetSuite ERP
7.8

Grants Management

Ceridian Dayforce HCM
NetSuite ERP
7.5
Award Lifecycle Management
Ceridian Dayforce HCM
NetSuite ERP
7.1
Spending Control
Ceridian Dayforce HCM
NetSuite ERP
7.4
Indirect Cost Management
Ceridian Dayforce HCM
NetSuite ERP
8.1
Billing
Ceridian Dayforce HCM
NetSuite ERP
7.4

Procurement

Ceridian Dayforce HCM
NetSuite ERP
7.7
Sourcing Team Collaboration
Ceridian Dayforce HCM
NetSuite ERP
7.3
Sourcing Analysis
Ceridian Dayforce HCM
NetSuite ERP
6.2
Bids Analyzed and Compared
Ceridian Dayforce HCM
NetSuite ERP
7.6
Catalog Shopping E-Commerce for Employees
Ceridian Dayforce HCM
NetSuite ERP
7.1
Contract Authoring
Ceridian Dayforce HCM
NetSuite ERP
7.3
Contract Compliance Management
Ceridian Dayforce HCM
NetSuite ERP
7.9
Contract History
Ceridian Dayforce HCM
NetSuite ERP
8.1
Contract Renewal Automation
Ceridian Dayforce HCM
NetSuite ERP
8.4
Contract Repository
Ceridian Dayforce HCM
NetSuite ERP
7.9
Contract Standardization and Enforcement
Ceridian Dayforce HCM
NetSuite ERP
7.9
Electronic Signatures
Ceridian Dayforce HCM
NetSuite ERP
8.3
Invoice Automated Matching
Ceridian Dayforce HCM
NetSuite ERP
7.5
Purchasing Risk and Compliance Management
Ceridian Dayforce HCM
NetSuite ERP
7.4
Requisitions-to-Purchase Orders Integrated
Ceridian Dayforce HCM
NetSuite ERP
7.9
Spend Compliance Management
Ceridian Dayforce HCM
NetSuite ERP
7.6
Supplier Assessment
Ceridian Dayforce HCM
NetSuite ERP
8.3
Supplier Communication and Collaboration
Ceridian Dayforce HCM
NetSuite ERP
8.0
Supplier Management
Ceridian Dayforce HCM
NetSuite ERP
8.3
Supplier Portal
Ceridian Dayforce HCM
NetSuite ERP
7.8

Risk Management

Ceridian Dayforce HCM
NetSuite ERP
7.9
Risk Repository
Ceridian Dayforce HCM
NetSuite ERP
7.3
Control Management
Ceridian Dayforce HCM
NetSuite ERP
7.6
Control Mapping
Ceridian Dayforce HCM
NetSuite ERP
7.9
Control Efficiency Assessments
Ceridian Dayforce HCM
NetSuite ERP
7.8
Automated Control Assessments
Ceridian Dayforce HCM
NetSuite ERP
8.1
Assessment Capture
Ceridian Dayforce HCM
NetSuite ERP
8.6
Issue Detection
Ceridian Dayforce HCM
NetSuite ERP
8.0
Automatic Notification
Ceridian Dayforce HCM
NetSuite ERP
8.0
Remediation and Certification
Ceridian Dayforce HCM
NetSuite ERP
7.8

Logistics

Ceridian Dayforce HCM
NetSuite ERP
6.9
Transportation Planning and Optimization
Ceridian Dayforce HCM
NetSuite ERP
6.4
Transportation Sourcing Management
Ceridian Dayforce HCM
NetSuite ERP
7.0
Transportation Process Integration
Ceridian Dayforce HCM
NetSuite ERP
7.4
Transportation Execution Management
Ceridian Dayforce HCM
NetSuite ERP
6.9
Freight Payment Automation
Ceridian Dayforce HCM
NetSuite ERP
6.9
Trade Management
Ceridian Dayforce HCM
NetSuite ERP
6.4
Trade Regulatory Compliance Management
Ceridian Dayforce HCM
NetSuite ERP
7.8
Customs Entry Management
Ceridian Dayforce HCM
NetSuite ERP
6.9
Customs Document Management
Ceridian Dayforce HCM
NetSuite ERP
6.6
Customs Document Collaboration
Ceridian Dayforce HCM
NetSuite ERP
6.8
Fulfillment Management
Ceridian Dayforce HCM
NetSuite ERP
7.3
Inventory Visibility
Ceridian Dayforce HCM
NetSuite ERP
7.2
Warehouse Workforce Management
Ceridian Dayforce HCM
NetSuite ERP
6.6

Manufacturing

Ceridian Dayforce HCM
NetSuite ERP
6.3
Production Process Design
Ceridian Dayforce HCM
NetSuite ERP
6.8
Supply Chain Business Flows
Ceridian Dayforce HCM
NetSuite ERP
6.1
Production Management
Ceridian Dayforce HCM
NetSuite ERP
6.1
Contracted Manufacturing Management
Ceridian Dayforce HCM
NetSuite ERP
6.0
Configuration Management
Ceridian Dayforce HCM
NetSuite ERP
6.9
Work Definition
Ceridian Dayforce HCM
NetSuite ERP
6.1
Work Execution
Ceridian Dayforce HCM
NetSuite ERP
6.0
Advanced Fulfillment
Ceridian Dayforce HCM
NetSuite ERP
6.6
Manufacturing Costs
Ceridian Dayforce HCM
NetSuite ERP
6.2

Supply Chain

Ceridian Dayforce HCM
NetSuite ERP
7.0
Forecasting
Ceridian Dayforce HCM
NetSuite ERP
7.1
Inventory Planning
Ceridian Dayforce HCM
NetSuite ERP
6.8
Multi-tier Supply Chain Planning
Ceridian Dayforce HCM
NetSuite ERP
7.3
Performance Monitoring
Ceridian Dayforce HCM
NetSuite ERP
7.0

Product Lifecycle Management

Ceridian Dayforce HCM
NetSuite ERP
6.8
Ideation Management
Ceridian Dayforce HCM
NetSuite ERP
6.7
Requirements Management
Ceridian Dayforce HCM
NetSuite ERP
7.2
Proposal Management
Ceridian Dayforce HCM
NetSuite ERP
5.9
Innovation Portfolio Management
Ceridian Dayforce HCM
NetSuite ERP
6.8
Product Master Data Management
Ceridian Dayforce HCM
NetSuite ERP
6.8
Vendor Portal
Ceridian Dayforce HCM
NetSuite ERP
7.1
Project Portfolio Management
Ceridian Dayforce HCM
NetSuite ERP
7.1

Pros

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

NetSuite ERP

  • Custom records, fields and forms
  • Workflow automation
  • Mass updates and CSV imports making data management easy
  • Suitescript offers powerful ways to customize
  • Many modules available to a wide variety of business
  • Several bundles available that integrate with other services or add functionality to NetSuite
Anonymous | TrustRadius Reviewer

Cons

Ceridian Dayforce HCM

  • Customer Support, bring back dedicated account managers.
  • Do not roll out new versions of the software until most bugs have been cleared. We are sick of being your guinea pigs. It disrupts our businesses!
  • Need a straight forward tax site that is user friendly.
Anonymous | TrustRadius Reviewer

NetSuite ERP

  • NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
  • NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
  • The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
Sonny Spencer, ACA | TrustRadius Reviewer

Likelihood to Renew

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.1
Based on 74 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Usability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.8
Based on 52 answers
I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.
MariBeth Theusch | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

Reliability and Availability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.2
Based on 23 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Anonymous | TrustRadius Reviewer

Performance

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.6
Based on 25 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Support Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.7
Based on 97 answers
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Karen Henry | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 1.0
Based on 20 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

In-Person Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.1
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Anonymous | TrustRadius Reviewer

Online Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.9
Based on 17 answers
The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
Anonymous | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 8.0
Based on 7 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Anonymous | TrustRadius Reviewer

Implementation Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.0
Based on 71 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 7.3
Based on 18 answers
Implementation was fine but could have gone quicker.

NetSuite provided me a implementation guide who I did not think was very knowledgeable.

I recommend that you make sure the organization knows how they are going to use the software and come up with an implementation plan before importing all of the data.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Ceridian Dayforce HCM

It is really nice to have all the various modules available under a single application. This has allowed our organization to rollout to all of our employees and streamline process throughout all levels of employees. We continue to tweak/customize our options knowing that DF is robust application that is continually working on a better experience for the customer.
Anonymous | TrustRadius Reviewer

NetSuite ERP

I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Chris Snelling, CFA | TrustRadius Reviewer

Scalability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.0
Based on 14 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler | TrustRadius Reviewer

Return on Investment

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

NetSuite ERP

  • Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
  • Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
  • Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Joshua Henke | TrustRadius Reviewer

Screenshots

Pricing Details

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ceridian Dayforce HCM Editions & Modules

Additional Pricing Details

NetSuite ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite ERP Editions & Modules

Edition
Base License$9991
Access Cost$992
  1. per month
  2. per user per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Ceridian Dayforce HCM
8.0
NetSuite ERP
6.5

Likelihood to Renew

Ceridian Dayforce HCM
9.1
NetSuite ERP
8.0

Usability

Ceridian Dayforce HCM
7.8
NetSuite ERP
9.0

Reliability and Availability

Ceridian Dayforce HCM
9.2
NetSuite ERP
9.4

Performance

Ceridian Dayforce HCM
5.6
NetSuite ERP
7.7

Support Rating

Ceridian Dayforce HCM
6.7
NetSuite ERP
1.0

In-Person Training

Ceridian Dayforce HCM
7.1
NetSuite ERP
7.3

Online Training

Ceridian Dayforce HCM
6.9
NetSuite ERP
8.0

Implementation Rating

Ceridian Dayforce HCM
6.0
NetSuite ERP
7.3

Scalability

Ceridian Dayforce HCM
9.0
NetSuite ERP
8.4

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