What users are saying about
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Top Rated
950 Ratings
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Top Rated
980 Ratings

Ceridian Dayforce HCM

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Top Rated
950 Ratings
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Score 8 out of 100

QuickBooks Online

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Top Rated
980 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Ceridian Dayforce HCM

Lately we just haven't been that confident with the software and service. There have been a lot of miscommunications, more price increases and less solutions. A lot of the software support people aren't 100% knowledgeable of what certain changes they help to make do the the software as a whole and it's really concerning
Anonymous | TrustRadius Reviewer

QuickBooks Online

QuickBooks has long been a standard when it's come to small business accounting. Their tools work, the user interface is fairly intuitive to navigate, and it has suited the needs of our small business (11-20 employees) for the past 10 years. However, as we continue to grow and come into a greater need to control our branding, we find that QuickBooks Online often limits us in customization and branding. Plus, it just has some odds quirks in the coding of how the invoices are setup up that often requires us to "fight against the system" in order to accomplish what we want in our invoice structure.
Zach Yokum | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ceridian Dayforce HCM
7.7
QuickBooks Online
Employee demographic data
Ceridian Dayforce HCM
8.0
QuickBooks Online
Employment history
Ceridian Dayforce HCM
8.0
QuickBooks Online
Job profiles and administration
Ceridian Dayforce HCM
7.7
QuickBooks Online
Workflow for transfers, promotions, pay raises, etc.
Ceridian Dayforce HCM
7.7
QuickBooks Online
Organizational charting
Ceridian Dayforce HCM
7.0
QuickBooks Online
Organization and location management
Ceridian Dayforce HCM
7.4
QuickBooks Online
Compliance data (COBRA, OSHA, etc.)
Ceridian Dayforce HCM
7.7
QuickBooks Online

Payroll Management

Ceridian Dayforce HCM
8.1
QuickBooks Online
7.6
Pay calculation
Ceridian Dayforce HCM
8.7
QuickBooks Online
8.1
Support for external payroll vendors
Ceridian Dayforce HCM
7.6
QuickBooks Online
Off-cycle/On-Demand payment
Ceridian Dayforce HCM
8.3
QuickBooks Online
Benefit plan administration
Ceridian Dayforce HCM
7.8
QuickBooks Online
6.7
Direct deposit files
Ceridian Dayforce HCM
8.7
QuickBooks Online
7.3
Salary revision and increment management
Ceridian Dayforce HCM
8.0
QuickBooks Online
7.6
Reimbursement management
Ceridian Dayforce HCM
7.8
QuickBooks Online
8.1

Leave and Attendance Management

Ceridian Dayforce HCM
7.8
QuickBooks Online
Approval workflow
Ceridian Dayforce HCM
8.2
QuickBooks Online
Balance details
Ceridian Dayforce HCM
7.7
QuickBooks Online
Annual carry-forward and encashment
Ceridian Dayforce HCM
7.7
QuickBooks Online

Employee Self Service

Ceridian Dayforce HCM
8.2
QuickBooks Online
View and generate pay and benefit information
Ceridian Dayforce HCM
8.6
QuickBooks Online
Update personal information
Ceridian Dayforce HCM
8.6
QuickBooks Online
View company policy documentation
Ceridian Dayforce HCM
7.9
QuickBooks Online
Employee recognition
Ceridian Dayforce HCM
7.4
QuickBooks Online
View job history
Ceridian Dayforce HCM
8.2
QuickBooks Online

Asset Management

Ceridian Dayforce HCM
7.2
QuickBooks Online
Tracking of all physical assets
Ceridian Dayforce HCM
7.2
QuickBooks Online

HR Reporting

Ceridian Dayforce HCM
6.9
QuickBooks Online
Report builder
Ceridian Dayforce HCM
6.9
QuickBooks Online
Pre-built reports
Ceridian Dayforce HCM
7.2
QuickBooks Online
Ability to combine HR data with external data
Ceridian Dayforce HCM
6.4
QuickBooks Online

Onboarding

Ceridian Dayforce HCM
7.7
QuickBooks Online
New hire portal
Ceridian Dayforce HCM
7.9
QuickBooks Online
Manager tracking tools
Ceridian Dayforce HCM
7.6
QuickBooks Online

Performance and Goals

Ceridian Dayforce HCM
7.6
QuickBooks Online
Corporate goal setting
Ceridian Dayforce HCM
7.4
QuickBooks Online
Individual goal setting
Ceridian Dayforce HCM
7.6
QuickBooks Online
Line-of sight-visibility
Ceridian Dayforce HCM
7.6
QuickBooks Online
Performance tracking
Ceridian Dayforce HCM
7.7
QuickBooks Online

Performance Management

Ceridian Dayforce HCM
7.7
QuickBooks Online
Performance plans
Ceridian Dayforce HCM
7.7
QuickBooks Online
Performance improvement plans
Ceridian Dayforce HCM
7.5
QuickBooks Online
Review status tracking
Ceridian Dayforce HCM
7.7
QuickBooks Online
Review reminders
Ceridian Dayforce HCM
7.7
QuickBooks Online
Multiple review frequency
Ceridian Dayforce HCM
7.7
QuickBooks Online

Succession Planning

Ceridian Dayforce HCM
7.3
QuickBooks Online
Create succession plans/pools
Ceridian Dayforce HCM
7.3
QuickBooks Online
Candidate ranking
Ceridian Dayforce HCM
7.3
QuickBooks Online
Candidate search
Ceridian Dayforce HCM
7.5
QuickBooks Online
Candidate development
Ceridian Dayforce HCM
7.1
QuickBooks Online

Recruiting / ATS

Ceridian Dayforce HCM
7.7
QuickBooks Online
Job Requisition Management
Ceridian Dayforce HCM
7.9
QuickBooks Online
Company Website Posting
Ceridian Dayforce HCM
8.1
QuickBooks Online
Publish to Social Media
Ceridian Dayforce HCM
7.6
QuickBooks Online
Job Search Site Posting
Ceridian Dayforce HCM
7.9
QuickBooks Online
Duplicate Candidate Prevention
Ceridian Dayforce HCM
7.4
QuickBooks Online
Applicant Tracking
Ceridian Dayforce HCM
7.6
QuickBooks Online
Notifications and Alerts
Ceridian Dayforce HCM
7.5
QuickBooks Online

Customization

Ceridian Dayforce HCM
QuickBooks Online
7.8
API for custom integration
Ceridian Dayforce HCM
QuickBooks Online
7.9
Plug-ins
Ceridian Dayforce HCM
QuickBooks Online
7.7

Security

Ceridian Dayforce HCM
QuickBooks Online
8.5
Single sign-on capability
Ceridian Dayforce HCM
QuickBooks Online
8.4
Role-based user permissions
Ceridian Dayforce HCM
QuickBooks Online
8.6

Reporting & Analytics

Ceridian Dayforce HCM
QuickBooks Online
8.0
Dashboards
Ceridian Dayforce HCM
QuickBooks Online
7.9
Standard reports
Ceridian Dayforce HCM
QuickBooks Online
8.3
Custom reports
Ceridian Dayforce HCM
QuickBooks Online
7.8

General Ledger and Configurable Accounting

Ceridian Dayforce HCM
QuickBooks Online
7.6
Accounts payable
Ceridian Dayforce HCM
QuickBooks Online
8.6
Accounts receivable
Ceridian Dayforce HCM
QuickBooks Online
8.7
Cash management
Ceridian Dayforce HCM
QuickBooks Online
7.8
Bank reconciliation
Ceridian Dayforce HCM
QuickBooks Online
8.5
Expense management
Ceridian Dayforce HCM
QuickBooks Online
8.1
Time tracking
Ceridian Dayforce HCM
QuickBooks Online
5.9
Fixed asset management
Ceridian Dayforce HCM
QuickBooks Online
6.8
Multi-currency support
Ceridian Dayforce HCM
QuickBooks Online
6.6
Multi-division support
Ceridian Dayforce HCM
QuickBooks Online
7.7
Regulations compliance
Ceridian Dayforce HCM
QuickBooks Online
7.5
Electronic tax filing
Ceridian Dayforce HCM
QuickBooks Online
8.0
Self-service portal
Ceridian Dayforce HCM
QuickBooks Online
7.8
Global Financial Support
Ceridian Dayforce HCM
QuickBooks Online
6.0
Primary and Secondary Ledgers
Ceridian Dayforce HCM
QuickBooks Online
7.3
Intercompany Accounting
Ceridian Dayforce HCM
QuickBooks Online
7.3
Localizations
Ceridian Dayforce HCM
QuickBooks Online
8.7
Journals and Reconciliations
Ceridian Dayforce HCM
QuickBooks Online
8.0
Enterprise Accounting
Ceridian Dayforce HCM
QuickBooks Online
8.2
Configurable Accounting
Ceridian Dayforce HCM
QuickBooks Online
7.2
Centralized Rules Framework
Ceridian Dayforce HCM
QuickBooks Online
7.9
Standardized Processes
Ceridian Dayforce HCM
QuickBooks Online
7.3

Inventory Management

Ceridian Dayforce HCM
QuickBooks Online
7.6
Inventory tracking
Ceridian Dayforce HCM
QuickBooks Online
7.3
Automatic reordering
Ceridian Dayforce HCM
QuickBooks Online
7.8
Location management
Ceridian Dayforce HCM
QuickBooks Online
7.3
Manufacturing module
Ceridian Dayforce HCM
QuickBooks Online
7.9

Order Management

Ceridian Dayforce HCM
QuickBooks Online
7.6
Pricing
Ceridian Dayforce HCM
QuickBooks Online
8.0
Order entry
Ceridian Dayforce HCM
QuickBooks Online
8.2
Credit card processing
Ceridian Dayforce HCM
QuickBooks Online
8.2
Cost of goods sold
Ceridian Dayforce HCM
QuickBooks Online
7.9
Order Orchestration
Ceridian Dayforce HCM
QuickBooks Online
7.4
End-to-end order visibility
Ceridian Dayforce HCM
QuickBooks Online
7.3
Order exception Resolution
Ceridian Dayforce HCM
QuickBooks Online
6.5

Pros

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

QuickBooks Online

  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
Roxanne Jacobs | TrustRadius Reviewer

Cons

Ceridian Dayforce HCM

  • We are still unable to use Attendance Management after being live on Dayforce for over a year. We have been told that one of our attendance policies can't be done in the system even though we were promised it could be done at the time we were choosing Dayforce. For our other policies, they are not working properly and no one we've worked with at Ceridian seems to understand Attendance. Our policies are very simple so this has been extremely disappointing.
  • Dayforce Support is a crapshoot. When submitting a ticket you can never be sure if you will receive a Support Rep who is knowledgeable and committed to resolving your issue or a Rep who is just trying to get that ticket closed and out of their queue. We receive inconsistent and incorrect responses fairly frequently. I've had to rely on a User Group for more accurate solutions.
  • Although we like the Recruiting feature, we would like to see more flexibility in that module. More tokens for the Offer Letter, more flexibility in the application questionnaire, etc.
  • Reporting is not intuitive and it seems to be becoming less so as new releases come out. It seems Ceridian is moving towards wanting clients to have Professional Services create all of their reports.
  • We would like to see better audits between WFM and Payroll. It is still too easy to miss hours in WFM that aren't picked up in Payroll.
  • Ceridian Tax Service has been extremely slow in handling questions. The Source Tax Online tool is clunky and difficult to extract information if you have a tax issue.
MariBeth Theusch | TrustRadius Reviewer

QuickBooks Online

  • The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
  • Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
  • The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
Charles Fashana, MBA | TrustRadius Reviewer

Likelihood to Renew

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.1
Based on 74 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 9.7
Based on 21 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
John H. Adair CPA | TrustRadius Reviewer

Usability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.8
Based on 52 answers
Dayforce is a cloud based, integrated system and as a whole is very user friendly. Dayforce allows managers to easily deal with day to day activities because all of the information is in one spot. Long gone are the days that a manager needs to log into separate systems to verify an employees timesheet, requests for time off, etc. By providing ease of use, our managers get more time back in their day to do other things.
Anonymous | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 8.4
Based on 60 answers
Do NOT use their premium payroll. It's expensive and [I feel like] their customer service is horrible. I spent almost 4 hours trying to get an answer to a simple question about a 941 form they filed. They kept transferring me around to various people and every single time they couldn't find the 941 form I had a question on. I had to do a screenshare to show them where it was! I got disconnected three times and they never called back. They also told me that I would have to talk to the IRS at one point. I refused and told them that they were filing these forms on our behalf, they were doing the calculations so they should be able to answer my questions. I asked several times to talk to a supervisor and they wouldn't transfer me to one. They just said that they could put in a request for a supervisor to call me back in 24-48 hours! It was just unbelievable how horrible it was.
Michelle Jones | TrustRadius Reviewer

Reliability and Availability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.2
Based on 23 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 5.6
Based on 6 answers
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
Anonymous | TrustRadius Reviewer

Performance

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.7
Based on 25 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 7.9
Based on 4 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker | TrustRadius Reviewer

Support Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.7
Based on 97 answers
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Karen Henry | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 7.2
Based on 57 answers
Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.
Anonymous | TrustRadius Reviewer

In-Person Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.1
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

QuickBooks Online

No score
No answers yet
No answers on this topic

Online Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.9
Based on 17 answers
The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
Anonymous | TrustRadius Reviewer

QuickBooks Online

No score
No answers yet
No answers on this topic

Implementation Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.0
Based on 71 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 5.2
Based on 6 answers
I'm frustrated. Wound up with two companies, have to keep switching back and forth. This is unsatisfactory!
Robin M. Robboy, CPA | TrustRadius Reviewer

Alternatives Considered

Ceridian Dayforce HCM

It is really nice to have all the various modules available under a single application. This has allowed our organization to rollout to all of our employees and streamline process throughout all levels of employees. We continue to tweak/customize our options knowing that DF is robust application that is continually working on a better experience for the customer.
Anonymous | TrustRadius Reviewer

QuickBooks Online

I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
Lukas Sundahl, MBA | TrustRadius Reviewer

Scalability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.0
Based on 14 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

QuickBooks Online

No score
No answers yet
No answers on this topic

Return on Investment

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

QuickBooks Online

  • Overall, QuickBooks Online is a great investment for the company of our size (small software startup).
  • QuickBooks Online supports all the key functions of our company's accounting team.
  • QuickBooks Online definitely made the life of our accounting team much easier which let us focus on more important issues outside of bookkeeping.
Serguei Bykov | TrustRadius Reviewer

Screenshots

Pricing Details

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ceridian Dayforce HCM Editions & Modules

Additional Pricing Details

QuickBooks Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Online Editions & Modules

Edition
Simple Start$251
Plus$751
Advanced$1501
Self-Employed$151
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Ceridian Dayforce HCM
8.0
QuickBooks Online
8.1

Likelihood to Renew

Ceridian Dayforce HCM
9.1
QuickBooks Online
9.7

Usability

Ceridian Dayforce HCM
7.8
QuickBooks Online
8.4

Reliability and Availability

Ceridian Dayforce HCM
9.2
QuickBooks Online
5.6

Performance

Ceridian Dayforce HCM
5.7
QuickBooks Online
7.9

Support Rating

Ceridian Dayforce HCM
6.7
QuickBooks Online
7.2

In-Person Training

Ceridian Dayforce HCM
7.1
QuickBooks Online

Online Training

Ceridian Dayforce HCM
6.9
QuickBooks Online

Implementation Rating

Ceridian Dayforce HCM
6.0
QuickBooks Online
5.2

Scalability

Ceridian Dayforce HCM
9.0
QuickBooks Online

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