What users are saying about
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Top Rated
950 Ratings

Ceridian Dayforce HCM

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Top Rated
950 Ratings
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Score 8 out of 100
17 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Ceridian Dayforce HCM

Lately we just haven't been that confident with the software and service. There have been a lot of miscommunications, more price increases and less solutions. A lot of the software support people aren't 100% knowledgeable of what certain changes they help to make do the the software as a whole and it's really concerning
Anonymous | TrustRadius Reviewer

Sage HR (formerly CakeHR)

Keeping an accurate time off calendar, with specific buckets, is extremely important. It has helped my company grow without having to manage things in Excel. Also, implementing an annual review process by using CakeHR has been very clean and transparent with my employees. This also allows me to see year over year. In years past, we used Word or a Jotform which made it challenging to pull up years past.
Michael Gabriele | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ceridian Dayforce HCM
7.7
Sage HR (formerly CakeHR)
8.6
Employee demographic data
Ceridian Dayforce HCM
8.0
Sage HR (formerly CakeHR)
8.7
Employment history
Ceridian Dayforce HCM
8.0
Sage HR (formerly CakeHR)
9.0
Job profiles and administration
Ceridian Dayforce HCM
7.7
Sage HR (formerly CakeHR)
9.1
Workflow for transfers, promotions, pay raises, etc.
Ceridian Dayforce HCM
7.7
Sage HR (formerly CakeHR)
Organizational charting
Ceridian Dayforce HCM
7.0
Sage HR (formerly CakeHR)
8.5
Organization and location management
Ceridian Dayforce HCM
7.4
Sage HR (formerly CakeHR)
9.1
Compliance data (COBRA, OSHA, etc.)
Ceridian Dayforce HCM
7.7
Sage HR (formerly CakeHR)
7.4

Payroll Management

Ceridian Dayforce HCM
8.1
Sage HR (formerly CakeHR)
Pay calculation
Ceridian Dayforce HCM
8.7
Sage HR (formerly CakeHR)
Support for external payroll vendors
Ceridian Dayforce HCM
7.6
Sage HR (formerly CakeHR)
Off-cycle/On-Demand payment
Ceridian Dayforce HCM
8.3
Sage HR (formerly CakeHR)
Benefit plan administration
Ceridian Dayforce HCM
7.8
Sage HR (formerly CakeHR)
Direct deposit files
Ceridian Dayforce HCM
8.7
Sage HR (formerly CakeHR)
Salary revision and increment management
Ceridian Dayforce HCM
8.0
Sage HR (formerly CakeHR)
Reimbursement management
Ceridian Dayforce HCM
7.8
Sage HR (formerly CakeHR)

Leave and Attendance Management

Ceridian Dayforce HCM
7.8
Sage HR (formerly CakeHR)
9.0
Approval workflow
Ceridian Dayforce HCM
8.2
Sage HR (formerly CakeHR)
9.1
Balance details
Ceridian Dayforce HCM
7.7
Sage HR (formerly CakeHR)
8.8
Annual carry-forward and encashment
Ceridian Dayforce HCM
7.7
Sage HR (formerly CakeHR)
8.9

Employee Self Service

Ceridian Dayforce HCM
8.2
Sage HR (formerly CakeHR)
9.1
View and generate pay and benefit information
Ceridian Dayforce HCM
8.6
Sage HR (formerly CakeHR)
9.1
Update personal information
Ceridian Dayforce HCM
8.6
Sage HR (formerly CakeHR)
9.1
View company policy documentation
Ceridian Dayforce HCM
7.9
Sage HR (formerly CakeHR)
9.1
Employee recognition
Ceridian Dayforce HCM
7.4
Sage HR (formerly CakeHR)
9.1
View job history
Ceridian Dayforce HCM
8.2
Sage HR (formerly CakeHR)
9.1

Asset Management

Ceridian Dayforce HCM
7.2
Sage HR (formerly CakeHR)
9.1
Tracking of all physical assets
Ceridian Dayforce HCM
7.2
Sage HR (formerly CakeHR)
9.1

HR Reporting

Ceridian Dayforce HCM
6.9
Sage HR (formerly CakeHR)
8.5
Report builder
Ceridian Dayforce HCM
6.9
Sage HR (formerly CakeHR)
8.6
Pre-built reports
Ceridian Dayforce HCM
7.2
Sage HR (formerly CakeHR)
8.5
Ability to combine HR data with external data
Ceridian Dayforce HCM
6.4
Sage HR (formerly CakeHR)

Onboarding

Ceridian Dayforce HCM
7.7
Sage HR (formerly CakeHR)
8.4
New hire portal
Ceridian Dayforce HCM
7.9
Sage HR (formerly CakeHR)
8.5
Manager tracking tools
Ceridian Dayforce HCM
7.6
Sage HR (formerly CakeHR)
8.4

Performance and Goals

Ceridian Dayforce HCM
7.6
Sage HR (formerly CakeHR)
8.9
Corporate goal setting
Ceridian Dayforce HCM
7.4
Sage HR (formerly CakeHR)
9.1
Individual goal setting
Ceridian Dayforce HCM
7.6
Sage HR (formerly CakeHR)
9.1
Line-of sight-visibility
Ceridian Dayforce HCM
7.6
Sage HR (formerly CakeHR)
8.4
Performance tracking
Ceridian Dayforce HCM
7.7
Sage HR (formerly CakeHR)
9.1

Performance Management

Ceridian Dayforce HCM
7.7
Sage HR (formerly CakeHR)
9.1
Performance plans
Ceridian Dayforce HCM
7.7
Sage HR (formerly CakeHR)
9.1
Performance improvement plans
Ceridian Dayforce HCM
7.5
Sage HR (formerly CakeHR)
9.1
Review status tracking
Ceridian Dayforce HCM
7.7
Sage HR (formerly CakeHR)
9.1
Review reminders
Ceridian Dayforce HCM
7.7
Sage HR (formerly CakeHR)
9.1
Multiple review frequency
Ceridian Dayforce HCM
7.7
Sage HR (formerly CakeHR)
9.1

Succession Planning

Ceridian Dayforce HCM
7.3
Sage HR (formerly CakeHR)
9.1
Create succession plans/pools
Ceridian Dayforce HCM
7.3
Sage HR (formerly CakeHR)
9.1
Candidate ranking
Ceridian Dayforce HCM
7.3
Sage HR (formerly CakeHR)
Candidate search
Ceridian Dayforce HCM
7.5
Sage HR (formerly CakeHR)
Candidate development
Ceridian Dayforce HCM
7.1
Sage HR (formerly CakeHR)
9.1

Recruiting / ATS

Ceridian Dayforce HCM
7.7
Sage HR (formerly CakeHR)
Job Requisition Management
Ceridian Dayforce HCM
7.9
Sage HR (formerly CakeHR)
Company Website Posting
Ceridian Dayforce HCM
8.1
Sage HR (formerly CakeHR)
Publish to Social Media
Ceridian Dayforce HCM
7.6
Sage HR (formerly CakeHR)
Job Search Site Posting
Ceridian Dayforce HCM
7.9
Sage HR (formerly CakeHR)
Duplicate Candidate Prevention
Ceridian Dayforce HCM
7.4
Sage HR (formerly CakeHR)
Applicant Tracking
Ceridian Dayforce HCM
7.6
Sage HR (formerly CakeHR)
Notifications and Alerts
Ceridian Dayforce HCM
7.5
Sage HR (formerly CakeHR)

Pros

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

Sage HR (formerly CakeHR)

  • Employee self service - the apps and desktops GUIs are very intuitive.
  • Leave management - this manages itself through the app and system, saves lots of admin.
  • Customization - you can tailor the system more and more to suit your specific needs.
  • Updates and Customer Service - the CakeHR team gave dedicated a lot of time to bring out weekly updates and systems improvements which shows they are dedicated to making this a great product - the fact that they were bought by Se recently is also testament to their ongoing mission.
Edward McKay | TrustRadius Reviewer

Cons

Ceridian Dayforce HCM

  • We are still unable to use Attendance Management after being live on Dayforce for over a year. We have been told that one of our attendance policies can't be done in the system even though we were promised it could be done at the time we were choosing Dayforce. For our other policies, they are not working properly and no one we've worked with at Ceridian seems to understand Attendance. Our policies are very simple so this has been extremely disappointing.
  • Dayforce Support is a crapshoot. When submitting a ticket you can never be sure if you will receive a Support Rep who is knowledgeable and committed to resolving your issue or a Rep who is just trying to get that ticket closed and out of their queue. We receive inconsistent and incorrect responses fairly frequently. I've had to rely on a User Group for more accurate solutions.
  • Although we like the Recruiting feature, we would like to see more flexibility in that module. More tokens for the Offer Letter, more flexibility in the application questionnaire, etc.
  • Reporting is not intuitive and it seems to be becoming less so as new releases come out. It seems Ceridian is moving towards wanting clients to have Professional Services create all of their reports.
  • We would like to see better audits between WFM and Payroll. It is still too easy to miss hours in WFM that aren't picked up in Payroll.
  • Ceridian Tax Service has been extremely slow in handling questions. The Source Tax Online tool is clunky and difficult to extract information if you have a tax issue.
MariBeth Theusch | TrustRadius Reviewer

Sage HR (formerly CakeHR)

  • Calendar could be offered in a larger view by week
  • Requesting time and accepting it would be great if linked with our own calendar Bookeo
Kerri Martin | TrustRadius Reviewer

Likelihood to Renew

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.1
Based on 74 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

Sage HR (formerly CakeHR)

No score
No answers yet
No answers on this topic

Usability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.8
Based on 52 answers
Dayforce is a cloud based, integrated system and as a whole is very user friendly. Dayforce allows managers to easily deal with day to day activities because all of the information is in one spot. Long gone are the days that a manager needs to log into separate systems to verify an employees timesheet, requests for time off, etc. By providing ease of use, our managers get more time back in their day to do other things.
Anonymous | TrustRadius Reviewer

Sage HR (formerly CakeHR)

Sage HR (formerly CakeHR) 9.1
Based on 1 answer
My staff "actually" likes it! I can tell because they are actively in the program almost daily!
Barbara Rhoades | TrustRadius Reviewer

Reliability and Availability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.2
Based on 23 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

Sage HR (formerly CakeHR)

No score
No answers yet
No answers on this topic

Performance

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.7
Based on 25 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

Sage HR (formerly CakeHR)

No score
No answers yet
No answers on this topic

Support Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.7
Based on 97 answers
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Karen Henry | TrustRadius Reviewer

Sage HR (formerly CakeHR)

Sage HR (formerly CakeHR) 9.1
Based on 9 answers
Customer support is amazing. There are times I post a question and I don't get back to support. They will always follow-up with an email to make sure our questions are answered. I even had a call with Julianna who was wonderful and very personable. You definitely get a level us service that exceeds most companies. Keep up the good work CakeHR.
Michael Gabriele | TrustRadius Reviewer

In-Person Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.1
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

Sage HR (formerly CakeHR)

No score
No answers yet
No answers on this topic

Online Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.9
Based on 17 answers
The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
Anonymous | TrustRadius Reviewer

Sage HR (formerly CakeHR)

No score
No answers yet
No answers on this topic

Implementation Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.0
Based on 71 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

Sage HR (formerly CakeHR)

No score
No answers yet
No answers on this topic

Alternatives Considered

Ceridian Dayforce HCM

It is really nice to have all the various modules available under a single application. This has allowed our organization to rollout to all of our employees and streamline process throughout all levels of employees. We continue to tweak/customize our options knowing that DF is robust application that is continually working on a better experience for the customer.
Anonymous | TrustRadius Reviewer

Sage HR (formerly CakeHR)

For core HR functionality, this is the only product we use. For ATS, we have experimented with BreezyHR. We've learned that CakeHR is adding an ATS module soon though.
Tim Henry | TrustRadius Reviewer

Scalability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.0
Based on 14 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

Sage HR (formerly CakeHR)

No score
No answers yet
No answers on this topic

Return on Investment

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

Sage HR (formerly CakeHR)

  • The system shows us all days off and overtime, so we can manage this and know everything is like agreed in the contract.
  • A simple and affordable system with room to grow.
Maaike van der Kroon | TrustRadius Reviewer

Screenshots

Pricing Details

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ceridian Dayforce HCM Editions & Modules

Additional Pricing Details

Sage HR (formerly CakeHR)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Sage HR (formerly CakeHR) Editions & Modules

Edition
Leave Management$5.501
Performance Management$3.001
Shift Scheduling$3.001
Timesheets$3.001
Expenses Management$1.501
Recruitment$200.001
  1. per user, per month
Additional Pricing Details
Product is module. No hidden fees Cancel anytime No credit card required

Rating Summary

Likelihood to Recommend

Ceridian Dayforce HCM
8.0
Sage HR (formerly CakeHR)
8.9

Likelihood to Renew

Ceridian Dayforce HCM
9.1
Sage HR (formerly CakeHR)

Usability

Ceridian Dayforce HCM
7.8
Sage HR (formerly CakeHR)
9.1

Reliability and Availability

Ceridian Dayforce HCM
9.2
Sage HR (formerly CakeHR)

Performance

Ceridian Dayforce HCM
5.7
Sage HR (formerly CakeHR)

Support Rating

Ceridian Dayforce HCM
6.7
Sage HR (formerly CakeHR)
9.1

In-Person Training

Ceridian Dayforce HCM
7.1
Sage HR (formerly CakeHR)

Online Training

Ceridian Dayforce HCM
6.9
Sage HR (formerly CakeHR)

Implementation Rating

Ceridian Dayforce HCM
6.0
Sage HR (formerly CakeHR)

Scalability

Ceridian Dayforce HCM
9.0
Sage HR (formerly CakeHR)

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