What users are saying about
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Top Rated
949 Ratings

Ceridian Dayforce HCM

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Top Rated
949 Ratings
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Score 8 out of 100
205 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Ceridian Dayforce HCM

Lately we just haven't been that confident with the software and service. There have been a lot of miscommunications, more price increases and less solutions. A lot of the software support people aren't 100% knowledgeable of what certain changes they help to make do the the software as a whole and it's really concerning
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ceridian Dayforce HCM
7.7
SAP SuccessFactors
8.0
Employee demographic data
Ceridian Dayforce HCM
8.0
SAP SuccessFactors
7.3
Employment history
Ceridian Dayforce HCM
8.0
SAP SuccessFactors
8.3
Job profiles and administration
Ceridian Dayforce HCM
7.7
SAP SuccessFactors
7.3
Workflow for transfers, promotions, pay raises, etc.
Ceridian Dayforce HCM
7.7
SAP SuccessFactors
7.5
Organizational charting
Ceridian Dayforce HCM
7.0
SAP SuccessFactors
8.6
Organization and location management
Ceridian Dayforce HCM
7.4
SAP SuccessFactors
8.6
Compliance data (COBRA, OSHA, etc.)
Ceridian Dayforce HCM
7.7
SAP SuccessFactors
8.1

Payroll Management

Ceridian Dayforce HCM
8.1
SAP SuccessFactors
8.3
Pay calculation
Ceridian Dayforce HCM
8.7
SAP SuccessFactors
8.4
Support for external payroll vendors
Ceridian Dayforce HCM
7.6
SAP SuccessFactors
7.9
Off-cycle/On-Demand payment
Ceridian Dayforce HCM
8.3
SAP SuccessFactors
10.0
Benefit plan administration
Ceridian Dayforce HCM
7.8
SAP SuccessFactors
8.3
Direct deposit files
Ceridian Dayforce HCM
8.7
SAP SuccessFactors
8.2
Salary revision and increment management
Ceridian Dayforce HCM
8.0
SAP SuccessFactors
8.3
Reimbursement management
Ceridian Dayforce HCM
7.8
SAP SuccessFactors
7.5

Leave and Attendance Management

Ceridian Dayforce HCM
7.8
SAP SuccessFactors
8.9
Approval workflow
Ceridian Dayforce HCM
8.2
SAP SuccessFactors
9.2
Balance details
Ceridian Dayforce HCM
7.7
SAP SuccessFactors
8.9
Annual carry-forward and encashment
Ceridian Dayforce HCM
7.7
SAP SuccessFactors
8.6

Employee Self Service

Ceridian Dayforce HCM
8.2
SAP SuccessFactors
8.3
View and generate pay and benefit information
Ceridian Dayforce HCM
8.6
SAP SuccessFactors
8.3
Update personal information
Ceridian Dayforce HCM
8.6
SAP SuccessFactors
8.4
View company policy documentation
Ceridian Dayforce HCM
7.9
SAP SuccessFactors
8.1
Employee recognition
Ceridian Dayforce HCM
7.4
SAP SuccessFactors
8.1
View job history
Ceridian Dayforce HCM
8.2
SAP SuccessFactors
8.8

Asset Management

Ceridian Dayforce HCM
7.2
SAP SuccessFactors
7.5
Tracking of all physical assets
Ceridian Dayforce HCM
7.2
SAP SuccessFactors
7.5

HR Reporting

Ceridian Dayforce HCM
6.9
SAP SuccessFactors
6.6
Report builder
Ceridian Dayforce HCM
6.9
SAP SuccessFactors
6.7
Pre-built reports
Ceridian Dayforce HCM
7.2
SAP SuccessFactors
6.4
Ability to combine HR data with external data
Ceridian Dayforce HCM
6.4
SAP SuccessFactors
6.7

Onboarding

Ceridian Dayforce HCM
7.7
SAP SuccessFactors
7.6
New hire portal
Ceridian Dayforce HCM
7.9
SAP SuccessFactors
7.7
Manager tracking tools
Ceridian Dayforce HCM
7.6
SAP SuccessFactors
7.1

Performance and Goals

Ceridian Dayforce HCM
7.6
SAP SuccessFactors
8.2
Corporate goal setting
Ceridian Dayforce HCM
7.4
SAP SuccessFactors
8.2
Individual goal setting
Ceridian Dayforce HCM
7.6
SAP SuccessFactors
8.4
Line-of sight-visibility
Ceridian Dayforce HCM
7.6
SAP SuccessFactors
8.3
Performance tracking
Ceridian Dayforce HCM
7.7
SAP SuccessFactors
8.2

Performance Management

Ceridian Dayforce HCM
7.7
SAP SuccessFactors
8.3
Performance plans
Ceridian Dayforce HCM
7.7
SAP SuccessFactors
8.1
Performance improvement plans
Ceridian Dayforce HCM
7.5
SAP SuccessFactors
7.9
Review status tracking
Ceridian Dayforce HCM
7.7
SAP SuccessFactors
8.7
Review reminders
Ceridian Dayforce HCM
7.7
SAP SuccessFactors
8.2
Multiple review frequency
Ceridian Dayforce HCM
7.7
SAP SuccessFactors
8.7

Succession Planning

Ceridian Dayforce HCM
7.3
SAP SuccessFactors
8.2
Create succession plans/pools
Ceridian Dayforce HCM
7.3
SAP SuccessFactors
8.3
Candidate ranking
Ceridian Dayforce HCM
7.3
SAP SuccessFactors
7.9
Candidate search
Ceridian Dayforce HCM
7.5
SAP SuccessFactors
8.4
Candidate development
Ceridian Dayforce HCM
7.1
SAP SuccessFactors
8.2

Recruiting / ATS

Ceridian Dayforce HCM
7.7
SAP SuccessFactors
5.8
Job Requisition Management
Ceridian Dayforce HCM
7.9
SAP SuccessFactors
7.3
Company Website Posting
Ceridian Dayforce HCM
8.1
SAP SuccessFactors
7.5
Publish to Social Media
Ceridian Dayforce HCM
7.6
SAP SuccessFactors
6.9
Job Search Site Posting
Ceridian Dayforce HCM
7.9
SAP SuccessFactors
7.3
Duplicate Candidate Prevention
Ceridian Dayforce HCM
7.4
SAP SuccessFactors
6.9
Applicant Tracking
Ceridian Dayforce HCM
7.6
SAP SuccessFactors
7.4
Notifications and Alerts
Ceridian Dayforce HCM
7.5
SAP SuccessFactors
7.5

Pros

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

SAP SuccessFactors

  • Assignment Profile: This is an automated way of assigning courses and activities to users (through user interface configuration or through data feed synchronization).
  • Plateau Reports Designer: A client tool to customize the reports in SAP SuccessFactors Learning, widely used by most of the large organizations.
  • BizX integration: It's a SuccessFactors Business Execution (BizX) platform to connect the talent management and human resource management. It has a comprehensive view of the organization's resources skills, expertise, experience, and competency, etc.
  • Domain, Domain Restrictions and Roles: This is mainly to create an organizational structure and to provide the needed security permissions.
  • Integration with Jam, Skype and WebEx, etc.
Anonymous | TrustRadius Reviewer

Cons

Ceridian Dayforce HCM

  • We are still unable to use Attendance Management after being live on Dayforce for over a year. We have been told that one of our attendance policies can't be done in the system even though we were promised it could be done at the time we were choosing Dayforce. For our other policies, they are not working properly and no one we've worked with at Ceridian seems to understand Attendance. Our policies are very simple so this has been extremely disappointing.
  • Dayforce Support is a crapshoot. When submitting a ticket you can never be sure if you will receive a Support Rep who is knowledgeable and committed to resolving your issue or a Rep who is just trying to get that ticket closed and out of their queue. We receive inconsistent and incorrect responses fairly frequently. I've had to rely on a User Group for more accurate solutions.
  • Although we like the Recruiting feature, we would like to see more flexibility in that module. More tokens for the Offer Letter, more flexibility in the application questionnaire, etc.
  • Reporting is not intuitive and it seems to be becoming less so as new releases come out. It seems Ceridian is moving towards wanting clients to have Professional Services create all of their reports.
  • We would like to see better audits between WFM and Payroll. It is still too easy to miss hours in WFM that aren't picked up in Payroll.
  • Ceridian Tax Service has been extremely slow in handling questions. The Source Tax Online tool is clunky and difficult to extract information if you have a tax issue.
MariBeth Theusch | TrustRadius Reviewer

SAP SuccessFactors

  • The app for ios and android have room for improvement. They are aware of the limitations but amount of access and functionality is not where it needs to be.
  • The homepage of Successfactors takes longer to load and refresh itself. Especially true when viewing employee files. That is partially due to how much information is having to show on the page but it still seems to take more time than usual to show each screen.
  • You can't change the amount of time the homepage will lock you out from inactivity. This might seem minuscule but it causes so many painful re-logins and time wasting effort to login again. There currently isn't an option to change the time before lockout.
Adam Kasten, PHR | TrustRadius Reviewer

Likelihood to Renew

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.1
Based on 74 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 7.0
Based on 12 answers
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
Anonymous | TrustRadius Reviewer

Usability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.8
Based on 52 answers
Dayforce is a cloud based, integrated system and as a whole is very user friendly. Dayforce allows managers to easily deal with day to day activities because all of the information is in one spot. Long gone are the days that a manager needs to log into separate systems to verify an employees timesheet, requests for time off, etc. By providing ease of use, our managers get more time back in their day to do other things.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 8.0
Based on 2 answers
To develop all objectivity of researches.
Anton Smorodin | TrustRadius Reviewer

Reliability and Availability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.2
Based on 23 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

SAP SuccessFactors

No score
No answers yet
No answers on this topic

Performance

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.7
Based on 25 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

SAP SuccessFactors

No score
No answers yet
No answers on this topic

Support Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.7
Based on 97 answers
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Karen Henry | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 6.6
Based on 21 answers
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.
Anonymous | TrustRadius Reviewer

In-Person Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.1
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

SAP SuccessFactors

No score
No answers yet
No answers on this topic

Online Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.8
Based on 17 answers
The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

SAP SuccessFactors 8.0
Based on 1 answer
No answer on this topic is available.

Implementation Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.0
Based on 71 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

SAP SuccessFactors

No score
No answers yet
No answers on this topic

Alternatives Considered

Ceridian Dayforce HCM

It is really nice to have all the various modules available under a single application. This has allowed our organization to rollout to all of our employees and streamline process throughout all levels of employees. We continue to tweak/customize our options knowing that DF is robust application that is continually working on a better experience for the customer.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

As a whole, SuccessFactors is tough to beat. It's at its best when all of the modules are working together. There are few competitors that offer the full talent suite.Individually, the quality of the modules can vary. The performance and goal management modules perform well but the recruiting one significantly lags its competitors. The recruiting world has seen a lot of advances in technology over the last few years but these have yet to trickle down into the SuccessFactors module.
Anonymous | TrustRadius Reviewer

Scalability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 8.9
Based on 14 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

SAP SuccessFactors

No score
No answers yet
No answers on this topic

Return on Investment

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

SAP SuccessFactors

  • Visibility to the organization was an immediate impact and socialized the value of the product immediately.
  • A common and aggregated performance process reduced time and energy spent on quarterly goal setting.
  • Consolidating performance to pay outputs reduced time in some manual audit processes.
Tony Deblauwe | TrustRadius Reviewer

Screenshots

Pricing Details

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP SuccessFactors

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ceridian Dayforce HCM
8.0
SAP SuccessFactors
7.1

Likelihood to Renew

Ceridian Dayforce HCM
9.1
SAP SuccessFactors
7.0

Usability

Ceridian Dayforce HCM
7.8
SAP SuccessFactors
8.0

Reliability and Availability

Ceridian Dayforce HCM
9.2
SAP SuccessFactors

Performance

Ceridian Dayforce HCM
5.7
SAP SuccessFactors

Support Rating

Ceridian Dayforce HCM
6.7
SAP SuccessFactors
6.6

In-Person Training

Ceridian Dayforce HCM
7.1
SAP SuccessFactors

Online Training

Ceridian Dayforce HCM
6.8
SAP SuccessFactors
8.0

Implementation Rating

Ceridian Dayforce HCM
6.0
SAP SuccessFactors

Scalability

Ceridian Dayforce HCM
8.9
SAP SuccessFactors

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