What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
949 Ratings

Ceridian Dayforce HCM

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
949 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100
45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.7 out of 100

Likelihood to Recommend

Ceridian Dayforce HCM

Lately we just haven't been that confident with the software and service. There have been a lot of miscommunications, more price increases and less solutions. A lot of the software support people aren't 100% knowledgeable of what certain changes they help to make do the the software as a whole and it's really concerning
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

I think OpenHire is best for a small company (max about 2500 employees). The more employees you have the more HR people you should have and this can get expensive. I know most larger companies are using more advanced systems as well (Workday). During the selection process be sure to determine how many OpenHire users you would need. Ask whether your managers will be willing to work in the system as well or whether HR would have to own the entire process. If you are EEOC compliant, make sure you ask about diversity posting, APP tracking of applicants, and reporting needs. If you require an onboarding tool, SilkRoad offers RedCarpet. I found it to be very complex and hiring managers refused to use it. If you require an onboarding tool, definitely look into it. The demo may look great but there were a lot of implementation steps done to make it work and it just didn't fit our company culture. So make sure it fits yours.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ceridian Dayforce HCM
7.7
SilkRoad Recruiting
Employee demographic data
Ceridian Dayforce HCM
8.0
SilkRoad Recruiting
Employment history
Ceridian Dayforce HCM
8.0
SilkRoad Recruiting
Job profiles and administration
Ceridian Dayforce HCM
7.7
SilkRoad Recruiting
Workflow for transfers, promotions, pay raises, etc.
Ceridian Dayforce HCM
7.7
SilkRoad Recruiting
Organizational charting
Ceridian Dayforce HCM
7.0
SilkRoad Recruiting
Organization and location management
Ceridian Dayforce HCM
7.4
SilkRoad Recruiting
Compliance data (COBRA, OSHA, etc.)
Ceridian Dayforce HCM
7.7
SilkRoad Recruiting

Payroll Management

Ceridian Dayforce HCM
8.1
SilkRoad Recruiting
Pay calculation
Ceridian Dayforce HCM
8.7
SilkRoad Recruiting
Support for external payroll vendors
Ceridian Dayforce HCM
7.6
SilkRoad Recruiting
Off-cycle/On-Demand payment
Ceridian Dayforce HCM
8.3
SilkRoad Recruiting
Benefit plan administration
Ceridian Dayforce HCM
7.8
SilkRoad Recruiting
Direct deposit files
Ceridian Dayforce HCM
8.7
SilkRoad Recruiting
Salary revision and increment management
Ceridian Dayforce HCM
8.0
SilkRoad Recruiting
Reimbursement management
Ceridian Dayforce HCM
7.8
SilkRoad Recruiting

Leave and Attendance Management

Ceridian Dayforce HCM
7.8
SilkRoad Recruiting
Approval workflow
Ceridian Dayforce HCM
8.2
SilkRoad Recruiting
Balance details
Ceridian Dayforce HCM
7.7
SilkRoad Recruiting
Annual carry-forward and encashment
Ceridian Dayforce HCM
7.7
SilkRoad Recruiting

Employee Self Service

Ceridian Dayforce HCM
8.2
SilkRoad Recruiting
View and generate pay and benefit information
Ceridian Dayforce HCM
8.6
SilkRoad Recruiting
Update personal information
Ceridian Dayforce HCM
8.6
SilkRoad Recruiting
View company policy documentation
Ceridian Dayforce HCM
7.9
SilkRoad Recruiting
Employee recognition
Ceridian Dayforce HCM
7.4
SilkRoad Recruiting
View job history
Ceridian Dayforce HCM
8.2
SilkRoad Recruiting

Asset Management

Ceridian Dayforce HCM
7.2
SilkRoad Recruiting
Tracking of all physical assets
Ceridian Dayforce HCM
7.2
SilkRoad Recruiting

HR Reporting

Ceridian Dayforce HCM
6.9
SilkRoad Recruiting
Report builder
Ceridian Dayforce HCM
6.9
SilkRoad Recruiting
Pre-built reports
Ceridian Dayforce HCM
7.2
SilkRoad Recruiting
Ability to combine HR data with external data
Ceridian Dayforce HCM
6.4
SilkRoad Recruiting

Onboarding

Ceridian Dayforce HCM
7.7
SilkRoad Recruiting
New hire portal
Ceridian Dayforce HCM
7.9
SilkRoad Recruiting
Manager tracking tools
Ceridian Dayforce HCM
7.6
SilkRoad Recruiting

Performance and Goals

Ceridian Dayforce HCM
7.6
SilkRoad Recruiting
Corporate goal setting
Ceridian Dayforce HCM
7.4
SilkRoad Recruiting
Individual goal setting
Ceridian Dayforce HCM
7.6
SilkRoad Recruiting
Line-of sight-visibility
Ceridian Dayforce HCM
7.6
SilkRoad Recruiting
Performance tracking
Ceridian Dayforce HCM
7.7
SilkRoad Recruiting

Performance Management

Ceridian Dayforce HCM
7.7
SilkRoad Recruiting
Performance plans
Ceridian Dayforce HCM
7.7
SilkRoad Recruiting
Performance improvement plans
Ceridian Dayforce HCM
7.5
SilkRoad Recruiting
Review status tracking
Ceridian Dayforce HCM
7.7
SilkRoad Recruiting
Review reminders
Ceridian Dayforce HCM
7.7
SilkRoad Recruiting
Multiple review frequency
Ceridian Dayforce HCM
7.7
SilkRoad Recruiting

Succession Planning

Ceridian Dayforce HCM
7.3
SilkRoad Recruiting
Create succession plans/pools
Ceridian Dayforce HCM
7.3
SilkRoad Recruiting
Candidate ranking
Ceridian Dayforce HCM
7.3
SilkRoad Recruiting
Candidate search
Ceridian Dayforce HCM
7.5
SilkRoad Recruiting
Candidate development
Ceridian Dayforce HCM
7.1
SilkRoad Recruiting

Recruiting / ATS

Ceridian Dayforce HCM
7.7
SilkRoad Recruiting
7.6
Job Requisition Management
Ceridian Dayforce HCM
7.9
SilkRoad Recruiting
8.0
Company Website Posting
Ceridian Dayforce HCM
8.1
SilkRoad Recruiting
7.0
Publish to Social Media
Ceridian Dayforce HCM
7.6
SilkRoad Recruiting
7.0
Job Search Site Posting
Ceridian Dayforce HCM
7.9
SilkRoad Recruiting
7.0
Duplicate Candidate Prevention
Ceridian Dayforce HCM
7.4
SilkRoad Recruiting
8.0
Applicant Tracking
Ceridian Dayforce HCM
7.6
SilkRoad Recruiting
8.0
Notifications and Alerts
Ceridian Dayforce HCM
7.5
SilkRoad Recruiting
8.0
Customized Application Form
Ceridian Dayforce HCM
SilkRoad Recruiting
6.0
Resume Management
Ceridian Dayforce HCM
SilkRoad Recruiting
7.0
Candidate Search
Ceridian Dayforce HCM
SilkRoad Recruiting
7.0
Collaboration
Ceridian Dayforce HCM
SilkRoad Recruiting
8.0
Task Creation and Delegation
Ceridian Dayforce HCM
SilkRoad Recruiting
9.0
Email Templates
Ceridian Dayforce HCM
SilkRoad Recruiting
9.0
User Permissions
Ceridian Dayforce HCM
SilkRoad Recruiting
7.0
Reporting
Ceridian Dayforce HCM
SilkRoad Recruiting
8.0

Pros

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

SilkRoad Recruiting

  • The ease of use when it comes to create requisitions from a hiring managers side of things is definitely a positive. It's very much user intuitive and the specifications can be completely customized as to what a company would like to appear within said requisition.
  • Candidate correspondence is an absolute breeze as you can custom load templates into the system that can be edited at any time through an administrator in your company instead of having to go through a technical support team on the other side of things.
  • Overall, it's a pretty no muss no fuss system to use as there's not a great layer of complication about it and like most things, spaced practice and consistent exposure to it tend to iron out those rough edges. From an administration standpoint, adding in locations and hiring managers is incredibly simplistic along with reporting functionality.
  • Candidate folders have come a long way in the system and are much more user friendly at this point than when I began using the system some four years ago. It's very easy to shift candidate profiles between folders and edit on the fly.
Anonymous | TrustRadius Reviewer

Cons

Ceridian Dayforce HCM

  • We are still unable to use Attendance Management after being live on Dayforce for over a year. We have been told that one of our attendance policies can't be done in the system even though we were promised it could be done at the time we were choosing Dayforce. For our other policies, they are not working properly and no one we've worked with at Ceridian seems to understand Attendance. Our policies are very simple so this has been extremely disappointing.
  • Dayforce Support is a crapshoot. When submitting a ticket you can never be sure if you will receive a Support Rep who is knowledgeable and committed to resolving your issue or a Rep who is just trying to get that ticket closed and out of their queue. We receive inconsistent and incorrect responses fairly frequently. I've had to rely on a User Group for more accurate solutions.
  • Although we like the Recruiting feature, we would like to see more flexibility in that module. More tokens for the Offer Letter, more flexibility in the application questionnaire, etc.
  • Reporting is not intuitive and it seems to be becoming less so as new releases come out. It seems Ceridian is moving towards wanting clients to have Professional Services create all of their reports.
  • We would like to see better audits between WFM and Payroll. It is still too easy to miss hours in WFM that aren't picked up in Payroll.
  • Ceridian Tax Service has been extremely slow in handling questions. The Source Tax Online tool is clunky and difficult to extract information if you have a tax issue.
MariBeth Theusch | TrustRadius Reviewer

SilkRoad Recruiting

  • OpenHire's user roles can create issues depending on how your company's hiring process flows. For example, at one company, the hiring managers were extremely involved in screening candidates yet the system seems very geared towards use of centralized recruiters who distribute candidates. The lack of ability to customize roles and security to match our managers' needs created additional burden on HR as well as frustration from hiring managers.
  • I experienced several problems uploading documents to accompany a candidate's offer. There was a limit on the number, size and type of attachments that could be included, and there was no alternative (as vetted with OpenHire) besides sending a separate correspondence to the candidate. I found this to appear unprofessional to the candidate as well as creating an extra step in the process for HR/recruiting.
  • The requisition process had a few issues which created inefficiencies in the process. Firstly, for times when you need to post a role confidentially outside of your standard process, there was no way to designate the req as 'confidential'. Instead, you had to use the 'executive' status which created issues (ie: inaccurate data in reporting). Secondly, OpenHire was unable to upload the company directory of emails in the requisition approver fields so rather than being able to select from a drop-down or using a 'smart' field, you had to type each approver's email out manually thus increasing the potential for error and delay in the process.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.1
Based on 74 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

SilkRoad Recruiting

SilkRoad Recruiting 5.0
Based on 12 answers
It was a great solution for the company in all aspects, especially the cost. The company was not in a position to afford a solution such as Oracle PeopleSoft. The only reason we did not renew OpenHire was we got acquired by a much larger organization and started utilizing the tools that the parent company had available
Oksana Lukash, PHR, CCP (ksusha45@yahoo.com) | TrustRadius Reviewer

Usability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.8
Based on 52 answers
Dayforce is a cloud based, integrated system and as a whole is very user friendly. Dayforce allows managers to easily deal with day to day activities because all of the information is in one spot. Long gone are the days that a manager needs to log into separate systems to verify an employees timesheet, requests for time off, etc. By providing ease of use, our managers get more time back in their day to do other things.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

SilkRoad Recruiting 6.0
Based on 3 answers
It's not a bad system to use, there just seems to be so much click through to get one task achieved. Once you know all the little routes and pieces it gets easier.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.2
Based on 23 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

SilkRoad Recruiting

SilkRoad Recruiting 9.0
Based on 2 answers
No answer on this topic is available.

Performance

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.7
Based on 25 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

SilkRoad Recruiting

No score
No answers yet
No answers on this topic

Support Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.7
Based on 97 answers
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Karen Henry | TrustRadius Reviewer

SilkRoad Recruiting

SilkRoad Recruiting 5.0
Based on 2 answers
The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year
Erin Seay | TrustRadius Reviewer

In-Person Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.1
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

SilkRoad Recruiting

No score
No answers yet
No answers on this topic

Online Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.9
Based on 17 answers
The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

No score
No answers yet
No answers on this topic

Implementation Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.0
Based on 71 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

SilkRoad Recruiting

No score
No answers yet
No answers on this topic

Alternatives Considered

Ceridian Dayforce HCM

It is really nice to have all the various modules available under a single application. This has allowed our organization to rollout to all of our employees and streamline process throughout all levels of employees. We continue to tweak/customize our options knowing that DF is robust application that is continually working on a better experience for the customer.
Anonymous | TrustRadius Reviewer

SilkRoad Recruiting

NeoGov is a more simple system but just being able to require specific documents has been a huge time saver for us. Other elements in NeoGov aren't as robust but still it saves me a lot of time compared to OpenHire.
Diaman Amsler | TrustRadius Reviewer

Scalability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 8.9
Based on 14 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

SilkRoad Recruiting

No score
No answers yet
No answers on this topic

Return on Investment

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

SilkRoad Recruiting

  • The cost was very high
  • It made managers more involved in the process
  • It got managers involved earlier than they had been in the past
  • It forced managers to stay involved in their recruiting and not just wait for HR to hire someone
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SilkRoad Recruiting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ceridian Dayforce HCM
8.0
SilkRoad Recruiting
7.0

Likelihood to Renew

Ceridian Dayforce HCM
9.1
SilkRoad Recruiting
5.0

Usability

Ceridian Dayforce HCM
7.8
SilkRoad Recruiting
6.0

Reliability and Availability

Ceridian Dayforce HCM
9.2
SilkRoad Recruiting
9.0

Performance

Ceridian Dayforce HCM
5.7
SilkRoad Recruiting

Support Rating

Ceridian Dayforce HCM
6.7
SilkRoad Recruiting
5.0

In-Person Training

Ceridian Dayforce HCM
7.1
SilkRoad Recruiting

Online Training

Ceridian Dayforce HCM
6.9
SilkRoad Recruiting

Implementation Rating

Ceridian Dayforce HCM
6.0
SilkRoad Recruiting

Scalability

Ceridian Dayforce HCM
8.9
SilkRoad Recruiting

Add comparison