What users are saying about
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Top Rated
957 Ratings

Ceridian Dayforce HCM

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Top Rated
957 Ratings
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Score 8 out of 100
4 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Ceridian Dayforce HCM

It is great for already hired employees. After you are already working with us to use the system is great for benefits, pay stubs, forms to fill out, time off requests. But prior to hire, we did not think the ATS system was ready for tracking applicants. There were many features such as bulk messaging applicants that were not available yet
Julie Freeberg | TrustRadius Reviewer

TriZetto Facets

It's all about the knowledge base and talents of the end user. Trizetto performs well with most users, it performs extremely well in the hands of top talent.
Gregory D. Fox DC, DCBCN | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ceridian Dayforce HCM
7.7
TriZetto Facets
Employee demographic data
Ceridian Dayforce HCM
8.0
TriZetto Facets
Employment history
Ceridian Dayforce HCM
8.0
TriZetto Facets
Job profiles and administration
Ceridian Dayforce HCM
7.7
TriZetto Facets
Workflow for transfers, promotions, pay raises, etc.
Ceridian Dayforce HCM
7.7
TriZetto Facets
Organizational charting
Ceridian Dayforce HCM
7.0
TriZetto Facets
Organization and location management
Ceridian Dayforce HCM
7.4
TriZetto Facets
Compliance data (COBRA, OSHA, etc.)
Ceridian Dayforce HCM
7.7
TriZetto Facets

Payroll Management

Ceridian Dayforce HCM
8.1
TriZetto Facets
Pay calculation
Ceridian Dayforce HCM
8.7
TriZetto Facets
Support for external payroll vendors
Ceridian Dayforce HCM
7.6
TriZetto Facets
Off-cycle/On-Demand payment
Ceridian Dayforce HCM
8.3
TriZetto Facets
Benefit plan administration
Ceridian Dayforce HCM
7.8
TriZetto Facets
Direct deposit files
Ceridian Dayforce HCM
8.7
TriZetto Facets
Salary revision and increment management
Ceridian Dayforce HCM
8.0
TriZetto Facets
Reimbursement management
Ceridian Dayforce HCM
7.8
TriZetto Facets

Leave and Attendance Management

Ceridian Dayforce HCM
7.9
TriZetto Facets
Approval workflow
Ceridian Dayforce HCM
8.2
TriZetto Facets
Balance details
Ceridian Dayforce HCM
7.7
TriZetto Facets
Annual carry-forward and encashment
Ceridian Dayforce HCM
7.7
TriZetto Facets

Employee Self Service

Ceridian Dayforce HCM
8.2
TriZetto Facets
View and generate pay and benefit information
Ceridian Dayforce HCM
8.6
TriZetto Facets
Update personal information
Ceridian Dayforce HCM
8.6
TriZetto Facets
View company policy documentation
Ceridian Dayforce HCM
8.0
TriZetto Facets
Employee recognition
Ceridian Dayforce HCM
7.4
TriZetto Facets
View job history
Ceridian Dayforce HCM
8.2
TriZetto Facets

Asset Management

Ceridian Dayforce HCM
7.3
TriZetto Facets
Tracking of all physical assets
Ceridian Dayforce HCM
7.3
TriZetto Facets

HR Reporting

Ceridian Dayforce HCM
6.9
TriZetto Facets
Report builder
Ceridian Dayforce HCM
7.0
TriZetto Facets
Pre-built reports
Ceridian Dayforce HCM
7.2
TriZetto Facets
Ability to combine HR data with external data
Ceridian Dayforce HCM
6.4
TriZetto Facets

Onboarding

Ceridian Dayforce HCM
7.7
TriZetto Facets
New hire portal
Ceridian Dayforce HCM
7.9
TriZetto Facets
Manager tracking tools
Ceridian Dayforce HCM
7.6
TriZetto Facets

Performance and Goals

Ceridian Dayforce HCM
7.6
TriZetto Facets
Corporate goal setting
Ceridian Dayforce HCM
7.4
TriZetto Facets
Individual goal setting
Ceridian Dayforce HCM
7.6
TriZetto Facets
Line-of sight-visibility
Ceridian Dayforce HCM
7.6
TriZetto Facets
Performance tracking
Ceridian Dayforce HCM
7.7
TriZetto Facets

Performance Management

Ceridian Dayforce HCM
7.7
TriZetto Facets
Performance plans
Ceridian Dayforce HCM
7.7
TriZetto Facets
Performance improvement plans
Ceridian Dayforce HCM
7.5
TriZetto Facets
Review status tracking
Ceridian Dayforce HCM
7.7
TriZetto Facets
Review reminders
Ceridian Dayforce HCM
7.7
TriZetto Facets
Multiple review frequency
Ceridian Dayforce HCM
7.7
TriZetto Facets

Succession Planning

Ceridian Dayforce HCM
7.3
TriZetto Facets
Create succession plans/pools
Ceridian Dayforce HCM
7.4
TriZetto Facets
Candidate ranking
Ceridian Dayforce HCM
7.3
TriZetto Facets
Candidate search
Ceridian Dayforce HCM
7.5
TriZetto Facets
Candidate development
Ceridian Dayforce HCM
7.2
TriZetto Facets

Recruiting / ATS

Ceridian Dayforce HCM
7.7
TriZetto Facets
Job Requisition Management
Ceridian Dayforce HCM
7.9
TriZetto Facets
Company Website Posting
Ceridian Dayforce HCM
8.1
TriZetto Facets
Publish to Social Media
Ceridian Dayforce HCM
7.6
TriZetto Facets
Job Search Site Posting
Ceridian Dayforce HCM
7.9
TriZetto Facets
Duplicate Candidate Prevention
Ceridian Dayforce HCM
7.4
TriZetto Facets
Applicant Tracking
Ceridian Dayforce HCM
7.6
TriZetto Facets
Notifications and Alerts
Ceridian Dayforce HCM
7.5
TriZetto Facets

Pros

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

TriZetto Facets

  • Reduced claims errors and quick reprocessing
  • Easily monitor a 6-7 figure AR
  • View productivity across multiple departments
Gregory D. Fox DC, DCBCN | TrustRadius Reviewer

Cons

Ceridian Dayforce HCM

  • Customer Support, bring back dedicated account managers.
  • Do not roll out new versions of the software until most bugs have been cleared. We are sick of being your guinea pigs. It disrupts our businesses!
  • Need a straight forward tax site that is user friendly.
Anonymous | TrustRadius Reviewer

TriZetto Facets

  • Customer service is exceptional, no issues here
  • Web portal is easy to use, again very satisfied
  • I would like to see more opportunites for training videos/ best use training
Gregory D. Fox DC, DCBCN | TrustRadius Reviewer

Likelihood to Renew

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.1
Based on 74 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

TriZetto Facets

No score
No answers yet
No answers on this topic

Usability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.8
Based on 52 answers
I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.
MariBeth Theusch | TrustRadius Reviewer

TriZetto Facets

No score
No answers yet
No answers on this topic

Reliability and Availability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.2
Based on 23 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

TriZetto Facets

No score
No answers yet
No answers on this topic

Performance

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.6
Based on 25 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

TriZetto Facets

No score
No answers yet
No answers on this topic

Support Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.7
Based on 97 answers
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Karen Henry | TrustRadius Reviewer

TriZetto Facets

No score
No answers yet
No answers on this topic

In-Person Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.1
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

TriZetto Facets

No score
No answers yet
No answers on this topic

Online Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.9
Based on 17 answers
The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
Anonymous | TrustRadius Reviewer

TriZetto Facets

No score
No answers yet
No answers on this topic

Implementation Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.0
Based on 71 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

TriZetto Facets

No score
No answers yet
No answers on this topic

Alternatives Considered

Ceridian Dayforce HCM

It is really nice to have all the various modules available under a single application. This has allowed our organization to rollout to all of our employees and streamline process throughout all levels of employees. We continue to tweak/customize our options knowing that DF is robust application that is continually working on a better experience for the customer.
Anonymous | TrustRadius Reviewer

TriZetto Facets

There are a number of other offers, but you will find the robust nature of facets and ease of use - an easy decision to make.
Gregory D. Fox DC, DCBCN | TrustRadius Reviewer

Scalability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.0
Based on 14 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

TriZetto Facets

No score
No answers yet
No answers on this topic

Return on Investment

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

TriZetto Facets

  • Combined with Clear Healthcare Estimates HCT, we have a collections of patient responsibility that exceed 96%. Industry average is less than 55%.
  • Our ROI increased modestly with this service, although our team performs quite well with previous product
Gregory D. Fox DC, DCBCN | TrustRadius Reviewer

Screenshots

Pricing Details

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TriZetto Facets

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ceridian Dayforce HCM
8.0
TriZetto Facets
9.0

Likelihood to Renew

Ceridian Dayforce HCM
9.1
TriZetto Facets

Usability

Ceridian Dayforce HCM
7.8
TriZetto Facets

Reliability and Availability

Ceridian Dayforce HCM
9.2
TriZetto Facets

Performance

Ceridian Dayforce HCM
5.6
TriZetto Facets

Support Rating

Ceridian Dayforce HCM
6.7
TriZetto Facets

In-Person Training

Ceridian Dayforce HCM
7.1
TriZetto Facets

Online Training

Ceridian Dayforce HCM
6.9
TriZetto Facets

Implementation Rating

Ceridian Dayforce HCM
6.0
TriZetto Facets

Scalability

Ceridian Dayforce HCM
9.0
TriZetto Facets

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