What users are saying about
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Top Rated
951 Ratings
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Top Rated
1149 Ratings

Ceridian Dayforce HCM

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Top Rated
951 Ratings
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Score 8 out of 100

UKG Pro

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Top Rated
1149 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Ceridian Dayforce HCM

It is great for already hired employees. After you are already working with us to use the system is great for benefits, pay stubs, forms to fill out, time off requests. But prior to hire, we did not think the ATS system was ready for tracking applicants. There were many features such as bulk messaging applicants that were not available yet
Julie Freeberg | TrustRadius Reviewer

UKG Pro

We use secondary jobs for many of our employees. I wish there was a way to track the effective dates for rate changes on secondary jobs in the job history. Many of our employees work multiple jobs in different programs across our organization and get paid different rates. When these rates change we have no way to track this in UKG with effective dates. We also have issues when an employee is rehired, the secondary jobs does not update with the new effective date and rates that are set for these jobs.
Victoria Tourangeau | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ceridian Dayforce HCM
7.7
UKG Pro
7.9
Employee demographic data
Ceridian Dayforce HCM
8.0
UKG Pro
8.6
Employment history
Ceridian Dayforce HCM
8.0
UKG Pro
7.7
Job profiles and administration
Ceridian Dayforce HCM
7.7
UKG Pro
8.2
Workflow for transfers, promotions, pay raises, etc.
Ceridian Dayforce HCM
7.7
UKG Pro
7.9
Organizational charting
Ceridian Dayforce HCM
7.0
UKG Pro
7.1
Organization and location management
Ceridian Dayforce HCM
7.4
UKG Pro
8.0
Compliance data (COBRA, OSHA, etc.)
Ceridian Dayforce HCM
7.7
UKG Pro
7.7

Payroll Management

Ceridian Dayforce HCM
8.1
UKG Pro
8.2
Pay calculation
Ceridian Dayforce HCM
8.7
UKG Pro
8.5
Support for external payroll vendors
Ceridian Dayforce HCM
7.6
UKG Pro
7.7
Off-cycle/On-Demand payment
Ceridian Dayforce HCM
8.3
UKG Pro
7.8
Benefit plan administration
Ceridian Dayforce HCM
7.8
UKG Pro
8.0
Direct deposit files
Ceridian Dayforce HCM
8.7
UKG Pro
9.0
Salary revision and increment management
Ceridian Dayforce HCM
8.0
UKG Pro
8.2
Reimbursement management
Ceridian Dayforce HCM
7.8
UKG Pro
8.1

Leave and Attendance Management

Ceridian Dayforce HCM
7.9
UKG Pro
7.4
Approval workflow
Ceridian Dayforce HCM
8.2
UKG Pro
7.5
Balance details
Ceridian Dayforce HCM
7.7
UKG Pro
7.6
Annual carry-forward and encashment
Ceridian Dayforce HCM
7.7
UKG Pro
7.1

Employee Self Service

Ceridian Dayforce HCM
8.2
UKG Pro
8.3
View and generate pay and benefit information
Ceridian Dayforce HCM
8.6
UKG Pro
8.7
Update personal information
Ceridian Dayforce HCM
8.6
UKG Pro
8.9
View company policy documentation
Ceridian Dayforce HCM
8.0
UKG Pro
8.1
Employee recognition
Ceridian Dayforce HCM
7.4
UKG Pro
7.5
View job history
Ceridian Dayforce HCM
8.2
UKG Pro
8.4

Asset Management

Ceridian Dayforce HCM
7.3
UKG Pro
6.1
Tracking of all physical assets
Ceridian Dayforce HCM
7.3
UKG Pro
6.1

HR Reporting

Ceridian Dayforce HCM
6.9
UKG Pro
7.4
Report builder
Ceridian Dayforce HCM
7.0
UKG Pro
7.6
Pre-built reports
Ceridian Dayforce HCM
7.2
UKG Pro
7.6
Ability to combine HR data with external data
Ceridian Dayforce HCM
6.4
UKG Pro
7.0

Onboarding

Ceridian Dayforce HCM
7.7
UKG Pro
8.5
New hire portal
Ceridian Dayforce HCM
7.9
UKG Pro
8.6
Manager tracking tools
Ceridian Dayforce HCM
7.6
UKG Pro
8.3

Performance and Goals

Ceridian Dayforce HCM
7.6
UKG Pro
7.4
Corporate goal setting
Ceridian Dayforce HCM
7.5
UKG Pro
7.2
Individual goal setting
Ceridian Dayforce HCM
7.6
UKG Pro
7.7
Line-of sight-visibility
Ceridian Dayforce HCM
7.6
UKG Pro
7.0
Performance tracking
Ceridian Dayforce HCM
7.7
UKG Pro
7.6

Performance Management

Ceridian Dayforce HCM
7.7
UKG Pro
7.5
Performance plans
Ceridian Dayforce HCM
7.7
UKG Pro
7.5
Performance improvement plans
Ceridian Dayforce HCM
7.5
UKG Pro
7.2
Review status tracking
Ceridian Dayforce HCM
7.7
UKG Pro
8.0
Review reminders
Ceridian Dayforce HCM
7.7
UKG Pro
7.3
Multiple review frequency
Ceridian Dayforce HCM
7.7
UKG Pro
7.6

Succession Planning

Ceridian Dayforce HCM
7.3
UKG Pro
7.0
Create succession plans/pools
Ceridian Dayforce HCM
7.4
UKG Pro
6.8
Candidate ranking
Ceridian Dayforce HCM
7.3
UKG Pro
7.3
Candidate search
Ceridian Dayforce HCM
7.5
UKG Pro
7.2
Candidate development
Ceridian Dayforce HCM
7.2
UKG Pro
6.8

Recruiting / ATS

Ceridian Dayforce HCM
7.7
UKG Pro
7.6
Job Requisition Management
Ceridian Dayforce HCM
7.9
UKG Pro
7.6
Company Website Posting
Ceridian Dayforce HCM
8.1
UKG Pro
8.4
Publish to Social Media
Ceridian Dayforce HCM
7.6
UKG Pro
7.5
Job Search Site Posting
Ceridian Dayforce HCM
7.9
UKG Pro
7.8
Duplicate Candidate Prevention
Ceridian Dayforce HCM
7.4
UKG Pro
6.7
Applicant Tracking
Ceridian Dayforce HCM
7.6
UKG Pro
7.9
Notifications and Alerts
Ceridian Dayforce HCM
7.5
UKG Pro
7.5

Pros

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

UKG Pro

  • Reports: Easy to create, store and run for managers.
  • Employee Data: Easy for employees to make updates to personal information and to find applicable data relevant to them.
  • Benefits management: Easy open enrollment features, data feeds with benefit carriers run smoothly, ease of use for employees to see what benefits they currently have.
Bobbi Wilson | TrustRadius Reviewer

Cons

Ceridian Dayforce HCM

  • Customer Support, bring back dedicated account managers.
  • Do not roll out new versions of the software until most bugs have been cleared. We are sick of being your guinea pigs. It disrupts our businesses!
  • Need a straight forward tax site that is user friendly.
Anonymous | TrustRadius Reviewer

UKG Pro

  • Taxes - I have struggled in this area from the beginning. Even though I do see improvements over the last two years, there is still room for improvement. Locating QVR and receiving multiple emails when it is ready. Look forward to the fall 2021 release on payment services.
  • Cases opened are sometimes not addressed as quickly as I would like to see. Again, this could be related to a lot of my cases are about tax errors, or notices from agencies.
  • BI reports - I used to be able to search and find the reports I want to run, now they do not seem to show up in the search tool. Making more difficult to locate.
Cristal Eads | TrustRadius Reviewer

Likelihood to Renew

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.1
Based on 74 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

UKG Pro

UKG Pro 9.3
Based on 183 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas | TrustRadius Reviewer

Usability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.8
Based on 52 answers
I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.
MariBeth Theusch | TrustRadius Reviewer

UKG Pro

UKG Pro 8.7
Based on 104 answers
Ultipro is by far the very best HCM solution that I've used, and I don't mind acting as a point of contact to anyone that might be interested in hearing from an actual user about my experiences with the suite. Ultipro can pretty much handle anything that you throw at it, while ensuring that what you throw at it is compliant with federal and state regulations. It really is quite simple to use and only gets easier to use the more you use it obviously. I would encourage anyone that is having issues with the suite to partner with their customer success manager to tackle anything that is at any point problematic.
Juan Osegueda | TrustRadius Reviewer

Reliability and Availability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.2
Based on 23 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

UKG Pro

UKG Pro 9.0
Based on 123 answers
In the 3+ years that we've been live in UltiPro, I believe the core HR/Payroll module went down one time. I don't recall how long it was down for, possibly an hour or two, but thankfully it was not during a payroll week for us so it did not impact us significantly. Other than that, there are some minor outages every once in a while with the Recruiting application, but the communication when those outages occur is very good so you always get status updates.
Jack Klott, SHRM-SCP | TrustRadius Reviewer

Performance

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.6
Based on 25 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

UKG Pro

UKG Pro 8.3
Based on 454 answers
Pages usually load quickly, once in a while there's an intermittent connectivity issue, but an email notification is sent and it's resolved quickly. Reports complete in a timely manner, even if leveraging the UKG support team to build. Haven't noticed any other integrations being slowed down. We do consistently have reports in the queue to build, and that is why we still have to do [a] double entry with our legacy system until they are replaced.
Megan Miller | TrustRadius Reviewer

Support Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.7
Based on 97 answers
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Karen Henry | TrustRadius Reviewer

UKG Pro

UKG Pro 7.6
Based on 758 answers
As I've stated earlier, the support I receive from UKG Pro is world class. I've worked with other vendors in the past, and they simply don't compare. I have had the pleasure of working with, and getting to know, several "Ulti-Peeps" over the years. I've also worked with great ERM's as well!
Joy Driscoll | TrustRadius Reviewer

In-Person Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.1
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

UKG Pro

UKG Pro 9.2
Based on 81 answers
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Rachel Russ | TrustRadius Reviewer

Online Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.9
Based on 17 answers
The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
Anonymous | TrustRadius Reviewer

UKG Pro

UKG Pro 7.8
Based on 189 answers
I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
Judy Frank | TrustRadius Reviewer

Implementation Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.0
Based on 71 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

UKG Pro

UKG Pro 7.6
Based on 147 answers
UltiPro made it very easy to implement. I implemented UltiPro on my own (as we were short-handed), in addition to my other duties, and was able to stay on track with our original implementation timeline. The process is laid out in a very detailed method. This was by far the most thorough and easiest implementation that I have been through
Staci Drilling,SPHR, SHRM-SCP | TrustRadius Reviewer

Alternatives Considered

Ceridian Dayforce HCM

It is really nice to have all the various modules available under a single application. This has allowed our organization to rollout to all of our employees and streamline process throughout all levels of employees. We continue to tweak/customize our options knowing that DF is robust application that is continually working on a better experience for the customer.
Anonymous | TrustRadius Reviewer

UKG Pro

UKG has excellent customer service and is a comprehensive tool that is easy for the end-users and admins. From the administrative side, it is less clunky and does not need a bunch of add-ons to get the job done the way you need it because it is built into the platform.
Sarah Cooper Truchard | TrustRadius Reviewer

Scalability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.0
Based on 14 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

UKG Pro

UKG Pro 9.1
Based on 82 answers
Ultipro has great scalability overall. The core functionality of Ultipro allows for easy replication, while also providing room for customization that is often required during acquisitions/additions of new business units. The only drawback in scalability, is that by design, Ultipro requires knowledgeable end users and internal resources to execute. Although Ultipro provides immense support and service to its customers in all organizational phases, without the proper internal development, scalability could be hampered. At the same time, this is what I personally love about the product; the ability to work within a DIY environment during expansion while still having access to subject matter experts when needed.
Daniel Eagen, PHR | TrustRadius Reviewer

Return on Investment

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

UKG Pro

  • From a cost/time perspective, it has allowed our small HR department of 10 to manage all HR functions for the entire organization without adding additional staff. We can work more efficiently using the same tool and manage all HR activities through the UKG Pro platform.
  • Streamline different department functions: payroll, HR, employee communications all through one tool.
  • Positive impact with more employees working from home, supervisors ability to approve/deny schedule requests through time management in and outside of the office has been beneficial to approve and accommodate employee schedule changes.
Theresa Amaturo | TrustRadius Reviewer

Screenshots

Pricing Details

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UKG Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ceridian Dayforce HCM
8.0
UKG Pro
8.6

Likelihood to Renew

Ceridian Dayforce HCM
9.1
UKG Pro
9.3

Usability

Ceridian Dayforce HCM
7.8
UKG Pro
8.7

Reliability and Availability

Ceridian Dayforce HCM
9.2
UKG Pro
9.0

Performance

Ceridian Dayforce HCM
5.6
UKG Pro
8.3

Support Rating

Ceridian Dayforce HCM
6.7
UKG Pro
7.6

In-Person Training

Ceridian Dayforce HCM
7.1
UKG Pro
9.2

Online Training

Ceridian Dayforce HCM
6.9
UKG Pro
7.8

Implementation Rating

Ceridian Dayforce HCM
6.0
UKG Pro
7.6

Scalability

Ceridian Dayforce HCM
9.0
UKG Pro
9.1

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