What users are saying about
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Top Rated
903 Ratings
28 Ratings

Ceridian Dayforce HCM

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Top Rated
903 Ratings
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Score 8 out of 100
28 Ratings
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Score 8 out of 100

Likelihood to Recommend

Ceridian Dayforce HCM

Ceridian Dayforce is well suited for employers with a high degree of complexity in their HR policies and procedures. It can handle almost any complexity that is thrown at it regarding divergent pay policies, union rules, time off plans, etc. We have been able to automate almost all of the manual work we were doing in previous systems to manage the complexity in our policies presented by heavy representation of our front line workforce by several different unions. Ceridian is also great for employers who desire a one-stop-shop for both the delivery of software and HR services. For example, payroll logistics and tax services are native offerings to Ceridian vs. outsourced to a 3rd party, thus streamlining your relationship between software and service providers in HR.
Gavin Flynn, MBA PHR | TrustRadius Reviewer

Vista

As Vista HRMS is fully customizable to suit your needs, a company should determine if they have a current employee who can do the work themselves otherwise they will need to consider the additional cost of asking PDS to do the customizations for them. There are additional modules that we aren't currently making use of, but each company should learn about the functionality of each of them as some may be more beneficial than others. When gathering your questions, ask all potential users of the system what they would want to see in an HRMS. We did so before selecting Vista HRMS and we got pages and pages of questions and comments and made sure that each item was addressed beforehand and was something that we would be able to incorporate into the system.You have the option of taking the system in house or being a hosted client. Make sure you figure out what resources your IT department has available. If you have a dedicated administrator who will do all the upgrades and enhancements great, otherwise you may need PDS to help out and having PDS host may be a better option
Amitai Levin | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ceridian Dayforce HCM
7.6
Vista
7.4
Employee demographic data
Ceridian Dayforce HCM
8.1
Vista
8.3
Employment history
Ceridian Dayforce HCM
7.9
Vista
7.2
Job profiles and administration
Ceridian Dayforce HCM
7.7
Vista
7.3
Workflow for transfers, promotions, pay raises, etc.
Ceridian Dayforce HCM
7.7
Vista
8.1
Organizational charting
Ceridian Dayforce HCM
7.0
Vista
7.2
Organization and location management
Ceridian Dayforce HCM
7.4
Vista
7.3
Compliance data (COBRA, OSHA, etc.)
Ceridian Dayforce HCM
7.4
Vista
6.4

Payroll Management

Ceridian Dayforce HCM
8.2
Vista
8.0
Pay calculation
Ceridian Dayforce HCM
8.6
Vista
8.2
Support for external payroll vendors
Ceridian Dayforce HCM
7.7
Vista
7.3
Off-cycle/On-Demand payment
Ceridian Dayforce HCM
8.9
Vista
Benefit plan administration
Ceridian Dayforce HCM
7.9
Vista
8.2
Direct deposit files
Ceridian Dayforce HCM
8.7
Vista
8.2
Salary revision and increment management
Ceridian Dayforce HCM
7.9
Vista
8.2
Reimbursement management
Ceridian Dayforce HCM
7.7
Vista
8.2

Leave and Attendance Management

Ceridian Dayforce HCM
7.6
Vista
8.1
Approval workflow
Ceridian Dayforce HCM
8.1
Vista
8.1
Balance details
Ceridian Dayforce HCM
7.4
Vista
8.1
Annual carry-forward and encashment
Ceridian Dayforce HCM
7.4
Vista
8.1

Employee Self Service

Ceridian Dayforce HCM
8.1
Vista
7.1
View and generate pay and benefit information
Ceridian Dayforce HCM
8.6
Vista
8.2
Update personal information
Ceridian Dayforce HCM
8.6
Vista
7.3
View company policy documentation
Ceridian Dayforce HCM
7.8
Vista
7.3
Employee recognition
Ceridian Dayforce HCM
7.3
Vista
7.2
View job history
Ceridian Dayforce HCM
8.1
Vista
5.8

Asset Management

Ceridian Dayforce HCM
7.8
Vista
7.3
Tracking of all physical assets
Ceridian Dayforce HCM
7.8
Vista
7.3

HR Reporting

Ceridian Dayforce HCM
6.8
Vista
7.6
Report builder
Ceridian Dayforce HCM
7.0
Vista
8.2
Pre-built reports
Ceridian Dayforce HCM
7.3
Vista
6.4
Ability to combine HR data with external data
Ceridian Dayforce HCM
6.3
Vista
8.2

Onboarding

Ceridian Dayforce HCM
7.8
Vista
7.3
New hire portal
Ceridian Dayforce HCM
7.9
Vista
7.3
Manager tracking tools
Ceridian Dayforce HCM
7.7
Vista

Performance and Goals

Ceridian Dayforce HCM
7.9
Vista
5.8
Corporate goal setting
Ceridian Dayforce HCM
7.7
Vista
5.5
Individual goal setting
Ceridian Dayforce HCM
8.0
Vista
5.5
Line-of sight-visibility
Ceridian Dayforce HCM
7.9
Vista
Performance tracking
Ceridian Dayforce HCM
8.0
Vista
6.4

Performance Management

Ceridian Dayforce HCM
7.8
Vista
7.3
Performance plans
Ceridian Dayforce HCM
7.9
Vista
7.3
Performance improvement plans
Ceridian Dayforce HCM
7.5
Vista
7.3
Review status tracking
Ceridian Dayforce HCM
7.8
Vista
7.3
Review reminders
Ceridian Dayforce HCM
7.8
Vista
7.2
Multiple review frequency
Ceridian Dayforce HCM
7.8
Vista
7.3

Succession Planning

Ceridian Dayforce HCM
7.4
Vista
3.6
Create succession plans/pools
Ceridian Dayforce HCM
7.5
Vista
3.6
Candidate ranking
Ceridian Dayforce HCM
7.4
Vista
3.6
Candidate search
Ceridian Dayforce HCM
7.7
Vista
3.6
Candidate development
Ceridian Dayforce HCM
7.2
Vista
3.6

Recruiting / ATS

Ceridian Dayforce HCM
7.7
Vista
2.5
Job Requisition Management
Ceridian Dayforce HCM
7.9
Vista
3.1
Company Website Posting
Ceridian Dayforce HCM
8.1
Vista
3.1
Publish to Social Media
Ceridian Dayforce HCM
7.8
Vista
Job Search Site Posting
Ceridian Dayforce HCM
7.9
Vista
Duplicate Candidate Prevention
Ceridian Dayforce HCM
7.2
Vista
1.9
Applicant Tracking
Ceridian Dayforce HCM
7.8
Vista
2.3
Notifications and Alerts
Ceridian Dayforce HCM
7.6
Vista
2.0

Pros

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

Vista

  • Vista HRMS is very flexible, it does everything we need for HR, benefits and payroll. It’s user-friendly and intuitive to use, when we roll out new self-service items our employees have no problems and require minimal training or documentation.
  • PDS has excellent customer service and support. We get answers to the majority of our questions and problems quickly, within the day that we call. More complex issues that may require PDS’ technical support are usually addressed within a few days. We were upgrading our production servers to Windows 2012 over a weekend and a key person in our organization was on leave. When we checked with PDS to see what cost would be involved if we needed their help, they said it was included in our regular maintenance, no extra cost.
  • The PDS User’s Conference is an excellent learning opportunity for training on everything Vista does, including using Crystal Reports for custom reporting. You also get to meet and talk to the executive and development staff and have direct input into the future product development.
Marcia Fenton | TrustRadius Reviewer

Cons

Ceridian Dayforce HCM

  • We are still unable to use Attendance Management after being live on Dayforce for over a year. We have been told that one of our attendance policies can't be done in the system even though we were promised it could be done at the time we were choosing Dayforce. For our other policies, they are not working properly and no one we've worked with at Ceridian seems to understand Attendance. Our policies are very simple so this has been extremely disappointing.
  • Dayforce Support is a crapshoot. When submitting a ticket you can never be sure if you will receive a Support Rep who is knowledgeable and committed to resolving your issue or a Rep who is just trying to get that ticket closed and out of their queue. We receive inconsistent and incorrect responses fairly frequently. I've had to rely on a User Group for more accurate solutions.
  • Although we like the Recruiting feature, we would like to see more flexibility in that module. More tokens for the Offer Letter, more flexibility in the application questionnaire, etc.
  • Reporting is not intuitive and it seems to be becoming less so as new releases come out. It seems Ceridian is moving towards wanting clients to have Professional Services create all of their reports.
  • We would like to see better audits between WFM and Payroll. It is still too easy to miss hours in WFM that aren't picked up in Payroll.
  • Ceridian Tax Service has been extremely slow in handling questions. The Source Tax Online tool is clunky and difficult to extract information if you have a tax issue.
MariBeth Theusch | TrustRadius Reviewer

Vista

  • Typical of any system built for the unknown requirements of hundreds or thousands of customers with varying needs, PDS sometimes doesn't fit our processes precisely out of the box. However, this con is far outweighed by the ability to configure and customize the system.
  • The most significant pet peeve of our users is the necessity for so many clicks to navigate between different areas or the system or to review applicants. These items are being addressed based on feedback from the user community in an upcoming release.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Ceridian Dayforce HCM

Ceridian Dayforce HCM 8.9
Based on 66 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

Vista

Vista 9.1
Based on 7 answers
I feel so invested in Vista HRMS that I don't really want to try other options. I know we as an organization are not using this product to it's full potential and that is just due to us lacking the resources to be able to invest the time into breaking it apart and making it work to the best ability for us. The system works great as is, but there are a lot of implementations we can put into place to help us out even more. For example, we would love to start using Workflow to create more efficiencies. I personally have a very good relationship with our hosted vendor who supports Vista HRMS and can help me with any issues and concerns, this is a big part of the reason that I would renew with this product and continue to be an advocate for Vista HRMS.
Anonymous | TrustRadius Reviewer

Usability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.7
Based on 47 answers
We've had an overall great experience with Dayforce. Most employees are able to do what they need to do with ease; there's little training required to get them up and running and access to training videos when they need more information
Karen Henry | TrustRadius Reviewer

Vista

Vista 8.2
Based on 2 answers
The interface is intuitive, even if it does require some extra clicks to get to where you are going. The screens are consistently designed and formatted. There is a logical flow and organization to the application layout and menuing systems.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 8.8
Based on 11 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

Vista

Vista 9.5
Based on 2 answers
No answer on this topic is available.

Performance

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.6
Based on 12 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

Vista

Vista 10.0
Based on 1 answer
No answer on this topic is available.

Support Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.5
Based on 45 answers
This is dependent on what type of support that is needed. Ceridian has opportunities to make improvements relating to support on the global/UK side. I find it challenging to get problems solved quickly with our UK Native payroll. The US side is different. We tend to get our issues resolved quickly when we encouter issues on the US side.
April Atkins, CPP | TrustRadius Reviewer

Vista

Vista 8.2
Based on 3 answers
PDS has excellent customer service and support. We get answers to the
majority of our questions and problems quickly, within the day that we
call. More complex issues that may require PDS’ technical support are
usually addressed within a few days
Marcia Fenton | TrustRadius Reviewer

In-Person Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.5
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

Vista

No score
No answers yet
No answers on this topic

Online Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.8
Based on 16 answers
I think it is a good start, but I don't think the content delves very deep into the covered topics.
Amy Neill, CPP | TrustRadius Reviewer

Vista

Vista 10.0
Based on 1 answer
The resources and online tools that PDS provide are extremely thorough and helpful in our training and learning.
Amitai Levin | TrustRadius Reviewer

Implementation Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.9
Based on 34 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

Vista

Vista 7.3
Based on 1 answer
Ask lots of questions, ensure you fully understand the functionality (particularly history records) and train, train, train the users for correct and complete utilization of the system.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Ceridian Dayforce HCM

The true value in a single solution versus add on applications lies in compatibility and ease of use. Add on's are configured differently and may not "think" like the paired program. The user must understand the similarities and differences knowing where the data originates and lands. This is not a problem if the user is present for the implementation. But, becoming a user post-implementation is a true learning experience.
Janice Monda, SHRM-CP | TrustRadius Reviewer

Vista

ADP and Paylocity. Vista may not be as flashy as those user sites, but it is much more effective and easy to use for multiple roles in the system. Admins, managers, and users are much easier to manage and their experience is better having the single sign-on for them to use.
Cody Parker | TrustRadius Reviewer

Scalability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.5
Based on 13 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

Vista

No score
No answers yet
No answers on this topic

Return on Investment

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

Vista

  • Positive impact would definitely be self-service for both employees and managers to view and update selected data.
  • Through some analytics our managers are able to track turnover for their site/department by many criteria (length of service, reason, etc) and can view a number of other analytical reports such as headcount and demographics which help them to make informed decisions about their department.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vista

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ceridian Dayforce HCM
7.9
Vista
9.2

Likelihood to Renew

Ceridian Dayforce HCM
8.9
Vista
9.1

Usability

Ceridian Dayforce HCM
7.7
Vista
8.2

Reliability and Availability

Ceridian Dayforce HCM
8.8
Vista
9.5

Performance

Ceridian Dayforce HCM
6.6
Vista
10.0

Support Rating

Ceridian Dayforce HCM
6.5
Vista
8.2

In-Person Training

Ceridian Dayforce HCM
7.5
Vista

Online Training

Ceridian Dayforce HCM
5.8
Vista
10.0

Implementation Rating

Ceridian Dayforce HCM
5.9
Vista
7.3

Scalability

Ceridian Dayforce HCM
7.5
Vista

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