What users are saying about
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Top Rated
1008 Ratings

Ceridian Dayforce HCM

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Top Rated
1008 Ratings
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Score 7 out of 100
2 Ratings
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Score 8.4 out of 100

Feature Set Ratings

  • Ceridian Dayforce ranks higher in 3 feature sets: Leave and Attendance Management, HR Reporting, Onboarding
  • HRdirect Smart Apps ranks higher in 2 feature sets: Human Resource Management, Employee Self Service

Human Resource Management

6.7

Ceridian Dayforce HCM

67%
10.0

HRdirect Smart Apps

100%
Ceridian Dayforce ranks higher in 4/7 features

Employee demographic data

7.1
71%
425 Ratings
10.0
100%
1 Rating

Employment history

7.4
74%
455 Ratings
N/A
0 Ratings

Job profiles and administration

6.6
66%
446 Ratings
10.0
100%
1 Rating

Workflow for transfers, promotions, pay raises, etc.

7.1
71%
450 Ratings
N/A
0 Ratings

Organizational charting

6.2
62%
411 Ratings
N/A
0 Ratings

Organization and location management

6.4
64%
450 Ratings
N/A
0 Ratings

Compliance data (COBRA, OSHA, etc.)

6.0
60%
297 Ratings
10.0
100%
1 Rating

Payroll Management

7.0

Ceridian Dayforce HCM

70%

HRdirect Smart Apps

Feature Set Not Supported
N/A
Ceridian Dayforce ranks higher in 7/7 features

Pay calculation

7.8
78%
486 Ratings
N/A
0 Ratings

Support for external payroll vendors

5.8
58%
244 Ratings
N/A
0 Ratings

Off-cycle/On-Demand payment

7.5
75%
56 Ratings
N/A
0 Ratings

Benefit plan administration

6.3
63%
389 Ratings
N/A
0 Ratings

Direct deposit files

8.0
80%
472 Ratings
N/A
0 Ratings

Salary revision and increment management

7.1
71%
373 Ratings
N/A
0 Ratings

Reimbursement management

6.4
64%
250 Ratings
N/A
0 Ratings

Leave and Attendance Management

6.9

Ceridian Dayforce HCM

69%
1.0

HRdirect Smart Apps

10%
Ceridian Dayforce ranks higher in 3/3 features

Approval workflow

6.9
69%
417 Ratings
1.0
10%
1 Rating

Balance details

6.8
68%
431 Ratings
N/A
0 Ratings

Annual carry-forward and encashment

6.9
69%
353 Ratings
N/A
0 Ratings

Employee Self Service

6.8

Ceridian Dayforce HCM

68%
10.0

HRdirect Smart Apps

100%
HRdirect Smart Apps ranks higher in 3/5 features

View and generate pay and benefit information

7.5
75%
483 Ratings
10.0
100%
1 Rating

Update personal information

7.6
76%
492 Ratings
10.0
100%
1 Rating

View company policy documentation

6.3
63%
335 Ratings
10.0
100%
1 Rating

Employee recognition

5.6
56%
177 Ratings
N/A
0 Ratings

View job history

7.1
71%
404 Ratings
N/A
0 Ratings

Asset Management

4.3

Ceridian Dayforce HCM

43%

HRdirect Smart Apps

Feature Set Not Supported
N/A
Ceridian Dayforce ranks higher in 1/1 features

Tracking of all physical assets

4.3
43%
82 Ratings
N/A
0 Ratings

HR Reporting

5.8

Ceridian Dayforce HCM

58%
1.0

HRdirect Smart Apps

10%
Ceridian Dayforce ranks higher in 3/3 features

Report builder

6.0
60%
491 Ratings
1.0
10%
1 Rating

Pre-built reports

6.0
60%
490 Ratings
1.0
10%
1 Rating

Ability to combine HR data with external data

5.3
53%
346 Ratings
N/A
0 Ratings

Onboarding

6.1

Ceridian Dayforce HCM

61%
1.0

HRdirect Smart Apps

10%
Ceridian Dayforce ranks higher in 2/2 features

New hire portal

5.7
57%
298 Ratings
1.0
10%
1 Rating

Manager tracking tools

6.4
64%
266 Ratings
1.0
10%
1 Rating

Performance and Goals

6.1

Ceridian Dayforce HCM

61%

HRdirect Smart Apps

Feature Set Not Supported
N/A
Ceridian Dayforce ranks higher in 4/4 features

Corporate goal setting

6.2
62%
165 Ratings
N/A
0 Ratings

Individual goal setting

5.9
59%
180 Ratings
N/A
0 Ratings

Line-of sight-visibility

6.0
60%
154 Ratings
N/A
0 Ratings

Performance tracking

6.2
62%
186 Ratings
N/A
0 Ratings

Performance Management

6.1

Ceridian Dayforce HCM

61%

HRdirect Smart Apps

Feature Set Not Supported
N/A
Ceridian Dayforce ranks higher in 5/5 features

Performance plans

6.2
62%
193 Ratings
N/A
0 Ratings

Performance improvement plans

6.3
63%
169 Ratings
N/A
0 Ratings

Review status tracking

6.3
63%
198 Ratings
N/A
0 Ratings

Review reminders

5.9
59%
195 Ratings
N/A
0 Ratings

Multiple review frequency

5.7
57%
177 Ratings
N/A
0 Ratings

Succession Planning

5.6

Ceridian Dayforce HCM

56%

HRdirect Smart Apps

Feature Set Not Supported
N/A
Ceridian Dayforce ranks higher in 4/4 features

Create succession plans/pools

5.3
53%
78 Ratings
N/A
0 Ratings

Candidate ranking

5.3
53%
82 Ratings
N/A
0 Ratings

Candidate search

6.2
62%
86 Ratings
N/A
0 Ratings

Candidate development

5.7
57%
79 Ratings
N/A
0 Ratings

Recruiting / ATS

6.3

Ceridian Dayforce HCM

63%

HRdirect Smart Apps

Feature Set Not Supported
N/A
Ceridian Dayforce ranks higher in 7/7 features

Job Requisition Management

6.0
60%
227 Ratings
N/A
0 Ratings

Company Website Posting

6.3
63%
222 Ratings
N/A
0 Ratings

Publish to Social Media

6.2
62%
186 Ratings
N/A
0 Ratings

Job Search Site Posting

6.4
64%
215 Ratings
N/A
0 Ratings

Duplicate Candidate Prevention

6.8
68%
181 Ratings
N/A
0 Ratings

Applicant Tracking

6.1
61%
223 Ratings
N/A
0 Ratings

Notifications and Alerts

6.3
63%
217 Ratings
N/A
0 Ratings

Attribute Ratings

  • Ceridian Dayforce is rated higher in 2 areas: Likelihood to Renew, Support Rating
  • HRdirect Smart Apps is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.8

Ceridian Dayforce HCM

68%
531 Ratings
10.0

HRdirect Smart Apps

100%
1 Rating

Likelihood to Renew

8.5

Ceridian Dayforce HCM

85%
77 Ratings
1.0

HRdirect Smart Apps

10%
1 Rating

Usability

7.5

Ceridian Dayforce HCM

75%
53 Ratings

HRdirect Smart Apps

N/A
0 Ratings

Availability

9.9

Ceridian Dayforce HCM

99%
23 Ratings

HRdirect Smart Apps

N/A
0 Ratings

Performance

5.1

Ceridian Dayforce HCM

51%
25 Ratings

HRdirect Smart Apps

N/A
0 Ratings

Support Rating

6.6

Ceridian Dayforce HCM

66%
99 Ratings
1.0

HRdirect Smart Apps

10%
2 Ratings

In-Person Training

7.0

Ceridian Dayforce HCM

70%
11 Ratings

HRdirect Smart Apps

N/A
0 Ratings

Online Training

8.8

Ceridian Dayforce HCM

88%
17 Ratings

HRdirect Smart Apps

N/A
0 Ratings

Implementation Rating

5.7

Ceridian Dayforce HCM

57%
72 Ratings

HRdirect Smart Apps

N/A
0 Ratings

Configurability

6.2

Ceridian Dayforce HCM

62%
25 Ratings

HRdirect Smart Apps

N/A
0 Ratings

Ease of integration

8.0

Ceridian Dayforce HCM

80%
16 Ratings

HRdirect Smart Apps

N/A
0 Ratings

Product Scalability

9.9

Ceridian Dayforce HCM

99%
14 Ratings

HRdirect Smart Apps

N/A
0 Ratings

Vendor post-sale

8.9

Ceridian Dayforce HCM

89%
36 Ratings

HRdirect Smart Apps

N/A
0 Ratings

Vendor pre-sale

9.9

Ceridian Dayforce HCM

99%
24 Ratings

HRdirect Smart Apps

N/A
0 Ratings

Likelihood to Recommend

Ceridian

Ceridian Dayforce is one of the large human capital management (HCM) system providers. I would expect most large organizations would have it on their shortlist if evaluating HCM providers. It has a variety of modules in the HR space. Our usage is limited to payroll and benefits for the United States. As an end user, I find it to be fairly intuitive and the integrations with other systems (SuccessFactors, third party benefits providers) in my experience has worked without issue.
Read full review

ComplyRight

UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
Read full review

Pros

Ceridian

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Read full review

ComplyRight

  • Initially, you were able to see all activity and drill down for details.
  • It was easy-access for all our employees in the 7 states we operate in.
  • It provided tracking for the managers.
  • Payroll had access to all PTO requests.
Read full review

Cons

Ceridian

  • Benefits functions on HR side, too much manual entry.
  • I know it’s for protection purposes but it gets annoying when you constantly need to input a security code texted to you.
  • Wish the onboarding progress page for managers can automatically update instead of being needed to manually update.
Read full review

ComplyRight

  • HRdirect performed an upgrade in 2019 and that's where things went awry.
  • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
  • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
  • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
  • The print option was not longer functional.
  • The online help request form was no longer accessible.
Read full review

Pricing Details

Ceridian Dayforce HCM

Starting Price

Editions & Modules

Ceridian Dayforce HCM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Pricing Info

    HRdirect Smart Apps

    Starting Price

    Editions & Modules

    HRdirect Smart Apps editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      NO PER EMPLOYEE PRICING, NO BUNDLED FEATURES. JUST $60 A YEAR PER APP. Simple Pricing, No Matter How You Slice It Only use the Smart Apps that best fit your unique needs and pay the same, low price for each one: just $60 a year. It's easy to add more at any time, too - either as your needs change or as our solutions expand.

      Likelihood to Renew

      Ceridian

      We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
      Read full review

      ComplyRight

      As previously described, there are too many unresolved issues.
      Read full review

      Usability

      Ceridian

      I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.
      Read full review

      ComplyRight

      No answers on this topic

      Reliability and Availability

      Ceridian

      We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
      Read full review

      ComplyRight

      No answers on this topic

      Performance

      Ceridian

      We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
      Read full review

      ComplyRight

      No answers on this topic

      Support Rating

      Ceridian

      Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
      Read full review

      ComplyRight

      Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
      Read full review

      In-Person Training

      Ceridian

      Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
      Read full review

      ComplyRight

      No answers on this topic

      Online Training

      Ceridian

      The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
      Read full review

      ComplyRight

      No answers on this topic

      Implementation Rating

      Ceridian

      Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
      Read full review

      ComplyRight

      No answers on this topic

      Alternatives Considered

      Ceridian

      ADP Workforce Now is the system we used prior and that I still use for other consulting services, and this system falls far inferior to the functionality of Ceridian Dayforce especially in terms of payroll processing and delivery but also in other aspects like benefits, employee profile management, and access permissions.
      Read full review

      ComplyRight

      No answers on this topic

      Scalability

      Ceridian

      Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
      Read full review

      ComplyRight

      No answers on this topic

      Return on Investment

      Ceridian

      • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
      • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
      • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
      • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
      Read full review

      ComplyRight

      • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
      • Harassment training module is excellent.
      Read full review

      Screenshots

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