What users are saying about
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Top Rated
973 Ratings

Ceridian Dayforce HCM

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Top Rated
973 Ratings
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Score 8 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

Ceridian Dayforce HCM

Dayforce is great for large or small companies, allows for thorough auditing of payroll, and gives you the option to update configurations on your own by teaching the users how to use the system to its full capabilities, rather than relying on the HCM company to constantly have to hand-hold and make configurations for the users. However, they have failed to timely remit tax payments or tax withholdings at all, which have caused significant headaches for our company.
Anonymous | TrustRadius Reviewer

HRdirect Smart Apps

UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented.At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money.In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
Margaret Wood | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ceridian Dayforce HCM
7.7
HRdirect Smart Apps
10.0
Employee demographic data
Ceridian Dayforce HCM
8.0
HRdirect Smart Apps
10.0
Employment history
Ceridian Dayforce HCM
8.1
HRdirect Smart Apps
Job profiles and administration
Ceridian Dayforce HCM
7.6
HRdirect Smart Apps
10.0
Workflow for transfers, promotions, pay raises, etc.
Ceridian Dayforce HCM
7.9
HRdirect Smart Apps
Organizational charting
Ceridian Dayforce HCM
7.2
HRdirect Smart Apps
Organization and location management
Ceridian Dayforce HCM
7.3
HRdirect Smart Apps
Compliance data (COBRA, OSHA, etc.)
Ceridian Dayforce HCM
7.6
HRdirect Smart Apps
10.0

Payroll Management

Ceridian Dayforce HCM
8.2
HRdirect Smart Apps
Pay calculation
Ceridian Dayforce HCM
8.8
HRdirect Smart Apps
Support for external payroll vendors
Ceridian Dayforce HCM
7.6
HRdirect Smart Apps
Off-cycle/On-Demand payment
Ceridian Dayforce HCM
8.4
HRdirect Smart Apps
Benefit plan administration
Ceridian Dayforce HCM
7.9
HRdirect Smart Apps
Direct deposit files
Ceridian Dayforce HCM
8.7
HRdirect Smart Apps
Salary revision and increment management
Ceridian Dayforce HCM
8.2
HRdirect Smart Apps
Reimbursement management
Ceridian Dayforce HCM
7.9
HRdirect Smart Apps

Leave and Attendance Management

Ceridian Dayforce HCM
8.1
HRdirect Smart Apps
1.0
Approval workflow
Ceridian Dayforce HCM
8.3
HRdirect Smart Apps
1.0
Balance details
Ceridian Dayforce HCM
8.1
HRdirect Smart Apps
Annual carry-forward and encashment
Ceridian Dayforce HCM
8.0
HRdirect Smart Apps

Employee Self Service

Ceridian Dayforce HCM
8.2
HRdirect Smart Apps
10.0
View and generate pay and benefit information
Ceridian Dayforce HCM
8.7
HRdirect Smart Apps
10.0
Update personal information
Ceridian Dayforce HCM
8.6
HRdirect Smart Apps
10.0
View company policy documentation
Ceridian Dayforce HCM
7.9
HRdirect Smart Apps
10.0
Employee recognition
Ceridian Dayforce HCM
7.4
HRdirect Smart Apps
View job history
Ceridian Dayforce HCM
8.4
HRdirect Smart Apps

Asset Management

Ceridian Dayforce HCM
7.0
HRdirect Smart Apps
Tracking of all physical assets
Ceridian Dayforce HCM
7.0
HRdirect Smart Apps

HR Reporting

Ceridian Dayforce HCM
6.8
HRdirect Smart Apps
1.0
Report builder
Ceridian Dayforce HCM
6.8
HRdirect Smart Apps
1.0
Pre-built reports
Ceridian Dayforce HCM
7.2
HRdirect Smart Apps
1.0
Ability to combine HR data with external data
Ceridian Dayforce HCM
6.3
HRdirect Smart Apps

Onboarding

Ceridian Dayforce HCM
7.7
HRdirect Smart Apps
1.0
New hire portal
Ceridian Dayforce HCM
7.7
HRdirect Smart Apps
1.0
Manager tracking tools
Ceridian Dayforce HCM
7.6
HRdirect Smart Apps
1.0

Performance and Goals

Ceridian Dayforce HCM
7.5
HRdirect Smart Apps
Corporate goal setting
Ceridian Dayforce HCM
7.4
HRdirect Smart Apps
Individual goal setting
Ceridian Dayforce HCM
7.5
HRdirect Smart Apps
Line-of sight-visibility
Ceridian Dayforce HCM
7.5
HRdirect Smart Apps
Performance tracking
Ceridian Dayforce HCM
7.7
HRdirect Smart Apps

Performance Management

Ceridian Dayforce HCM
7.7
HRdirect Smart Apps
Performance plans
Ceridian Dayforce HCM
7.7
HRdirect Smart Apps
Performance improvement plans
Ceridian Dayforce HCM
7.6
HRdirect Smart Apps
Review status tracking
Ceridian Dayforce HCM
7.7
HRdirect Smart Apps
Review reminders
Ceridian Dayforce HCM
7.8
HRdirect Smart Apps
Multiple review frequency
Ceridian Dayforce HCM
7.7
HRdirect Smart Apps

Succession Planning

Ceridian Dayforce HCM
7.5
HRdirect Smart Apps
Create succession plans/pools
Ceridian Dayforce HCM
7.5
HRdirect Smart Apps
Candidate ranking
Ceridian Dayforce HCM
7.5
HRdirect Smart Apps
Candidate search
Ceridian Dayforce HCM
7.6
HRdirect Smart Apps
Candidate development
Ceridian Dayforce HCM
7.4
HRdirect Smart Apps

Recruiting / ATS

Ceridian Dayforce HCM
7.8
HRdirect Smart Apps
Job Requisition Management
Ceridian Dayforce HCM
8.0
HRdirect Smart Apps
Company Website Posting
Ceridian Dayforce HCM
8.2
HRdirect Smart Apps
Publish to Social Media
Ceridian Dayforce HCM
7.7
HRdirect Smart Apps
Job Search Site Posting
Ceridian Dayforce HCM
8.0
HRdirect Smart Apps
Duplicate Candidate Prevention
Ceridian Dayforce HCM
7.7
HRdirect Smart Apps
Applicant Tracking
Ceridian Dayforce HCM
7.7
HRdirect Smart Apps
Notifications and Alerts
Ceridian Dayforce HCM
7.6
HRdirect Smart Apps

Pros

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

HRdirect Smart Apps

  • Initially, you were able to see all activity and drill down for details.
  • It was easy-access for all our employees in the 7 states we operate in.
  • It provided tracking for the managers.
  • Payroll had access to all PTO requests.
Margaret Wood | TrustRadius Reviewer

Cons

Ceridian Dayforce HCM

  • It can be difficult for managers of people in different timezones to track hours
  • To my knowledge, Dayforce does not allow for the input of an off-standard work schedule - it cannot be used as a scheduling tool.
  • It would be nice if Dayforce allows other pertinent employee information to also be stored in the system.
Anonymous | TrustRadius Reviewer

HRdirect Smart Apps

  • HRdirect performed an upgrade in 2019 and that's where things went awry.
  • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
  • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
  • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
  • The print option was not longer functional.
  • The online help request form was no longer accessible.
Margaret Wood | TrustRadius Reviewer

Likelihood to Renew

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.0
Based on 76 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

HRdirect Smart Apps

HRdirect Smart Apps 1.0
Based on 1 answer
As previously described, there are too many unresolved issues.
Margaret Wood | TrustRadius Reviewer

Usability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.9
Based on 53 answers
I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.
MariBeth Theusch | TrustRadius Reviewer

HRdirect Smart Apps

No score
No answers yet
No answers on this topic

Reliability and Availability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.5
Based on 23 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

HRdirect Smart Apps

No score
No answers yet
No answers on this topic

Performance

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.4
Based on 25 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

HRdirect Smart Apps

No score
No answers yet
No answers on this topic

Support Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.9
Based on 99 answers
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Karen Henry | TrustRadius Reviewer

HRdirect Smart Apps

HRdirect Smart Apps 1.0
Based on 2 answers
Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking.3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
Margaret Wood | TrustRadius Reviewer

In-Person Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.1
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

HRdirect Smart Apps

No score
No answers yet
No answers on this topic

Online Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.8
Based on 17 answers
The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
Anonymous | TrustRadius Reviewer

HRdirect Smart Apps

No score
No answers yet
No answers on this topic

Implementation Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.1
Based on 72 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

HRdirect Smart Apps

No score
No answers yet
No answers on this topic

Alternatives Considered

Ceridian Dayforce HCM

There are many other HRIS software companies that also offer 3rd party integration. Any time you can develop a one stop shop, your human resources team will be more efficient and productive and your records will be more complete. It would be more beneficial if more services were integrated with [Ceridian] Dayforce.
April Yates | TrustRadius Reviewer

HRdirect Smart Apps

No answers on this topic

Scalability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.5
Based on 14 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

HRdirect Smart Apps

No score
No answers yet
No answers on this topic

Return on Investment

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

HRdirect Smart Apps

  • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
  • Harassment training module is excellent.
Margaret Wood | TrustRadius Reviewer

Screenshots

Pricing Details

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HRdirect Smart Apps

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ceridian Dayforce HCM
8.0
HRdirect Smart Apps
10.0

Likelihood to Renew

Ceridian Dayforce HCM
9.0
HRdirect Smart Apps
1.0

Usability

Ceridian Dayforce HCM
7.9
HRdirect Smart Apps

Reliability and Availability

Ceridian Dayforce HCM
9.5
HRdirect Smart Apps

Performance

Ceridian Dayforce HCM
5.4
HRdirect Smart Apps

Support Rating

Ceridian Dayforce HCM
6.9
HRdirect Smart Apps
1.0

In-Person Training

Ceridian Dayforce HCM
7.1
HRdirect Smart Apps

Online Training

Ceridian Dayforce HCM
7.8
HRdirect Smart Apps

Implementation Rating

Ceridian Dayforce HCM
6.1
HRdirect Smart Apps

Scalability

Ceridian Dayforce HCM
9.5
HRdirect Smart Apps

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