What users are saying about
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Top Rated
986 Ratings
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410 Ratings

Ceridian Dayforce HCM

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Top Rated
986 Ratings
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Score 7.5 out of 100

Paycom

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410 Ratings
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Score 7.3 out of 100

Feature Set Ratings

  • Ceridian Dayforce ranks higher in 5 feature sets: Payroll Management, Asset Management, Performance and Goals, Succession Planning, Recruiting / ATS
  • Paycom ranks higher in 4 feature sets: Employee Self Service, HR Reporting, Onboarding, Performance Management
  • Ceridian Dayforce and Paycom are tied in 2 feature sets: Human Resource Management, Leave and Attendance Management

Human Resource Management

7.5

Ceridian Dayforce HCM

75%
7.5

Paycom

75%
Ceridian Dayforce ranks higher in 4/7 features

Employee demographic data

7.9
79%
421 Ratings
7.8
78%
204 Ratings

Employment history

8.1
81%
450 Ratings
8.0
80%
193 Ratings

Job profiles and administration

7.3
73%
442 Ratings
7.7
77%
194 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.8
78%
446 Ratings
7.8
78%
195 Ratings

Organizational charting

7.0
70%
406 Ratings
7.2
72%
144 Ratings

Organization and location management

7.1
71%
445 Ratings
6.6
66%
168 Ratings

Compliance data (COBRA, OSHA, etc.)

7.2
72%
293 Ratings
7.5
75%
160 Ratings

Payroll Management

7.9

Ceridian Dayforce HCM

79%
7.8

Paycom

78%
Ceridian Dayforce ranks higher in 4/7 features

Pay calculation

8.6
86%
481 Ratings
7.8
78%
231 Ratings

Support for external payroll vendors

7.2
72%
241 Ratings
6.4
64%
47 Ratings

Off-cycle/On-Demand payment

8.1
81%
49 Ratings
8.6
86%
13 Ratings

Benefit plan administration

7.4
74%
386 Ratings
7.7
77%
198 Ratings

Direct deposit files

8.6
86%
467 Ratings
8.4
84%
231 Ratings

Salary revision and increment management

8.1
81%
368 Ratings
8.5
85%
192 Ratings

Reimbursement management

7.6
76%
246 Ratings
7.1
71%
127 Ratings

Leave and Attendance Management

8.0

Ceridian Dayforce HCM

80%
8.0

Paycom

80%
Ceridian Dayforce ranks higher in 2/3 features

Approval workflow

8.1
81%
413 Ratings
8.4
84%
198 Ratings

Balance details

8.0
80%
426 Ratings
7.9
79%
199 Ratings

Annual carry-forward and encashment

8.0
80%
347 Ratings
7.9
79%
167 Ratings

Employee Self Service

7.9

Ceridian Dayforce HCM

79%
8.3

Paycom

83%
Paycom ranks higher in 5/5 features

View and generate pay and benefit information

8.3
83%
477 Ratings
8.5
85%
240 Ratings

Update personal information

8.3
83%
487 Ratings
8.8
88%
240 Ratings

View company policy documentation

7.5
75%
331 Ratings
8.0
80%
209 Ratings

Employee recognition

7.0
70%
174 Ratings
7.7
77%
118 Ratings

View job history

8.2
82%
400 Ratings
8.3
83%
186 Ratings

Asset Management

5.9

Ceridian Dayforce HCM

59%
4.6

Paycom

46%
Ceridian Dayforce ranks higher in 1/1 features

Tracking of all physical assets

5.9
59%
81 Ratings
4.6
46%
26 Ratings

HR Reporting

6.5

Ceridian Dayforce HCM

65%
6.7

Paycom

67%
Paycom ranks higher in 2/3 features

Report builder

6.7
67%
485 Ratings
7.4
74%
196 Ratings

Pre-built reports

6.8
68%
484 Ratings
7.4
74%
195 Ratings

Ability to combine HR data with external data

6.1
61%
342 Ratings
5.4
54%
55 Ratings

Onboarding

7.2

Ceridian Dayforce HCM

72%
7.4

Paycom

74%
Ceridian Dayforce ranks higher in 1/2 features

New hire portal

7.0
70%
295 Ratings
7.9
79%
190 Ratings

Manager tracking tools

7.4
74%
263 Ratings
6.9
69%
162 Ratings

Performance and Goals

7.2

Ceridian Dayforce HCM

72%
5.9

Paycom

59%
Ceridian Dayforce ranks higher in 2/4 features

Corporate goal setting

7.2
72%
162 Ratings
4.0
40%
36 Ratings

Individual goal setting

7.0
70%
177 Ratings
7.4
74%
107 Ratings

Line-of sight-visibility

7.0
70%
152 Ratings
4.4
44%
35 Ratings

Performance tracking

7.5
75%
183 Ratings
7.9
79%
113 Ratings

Performance Management

7.6

Ceridian Dayforce HCM

76%
7.7

Paycom

77%
Paycom ranks higher in 4/5 features

Performance plans

7.5
75%
188 Ratings
7.5
75%
137 Ratings

Performance improvement plans

7.7
77%
164 Ratings
7.4
74%
129 Ratings

Review status tracking

7.6
76%
193 Ratings
7.7
77%
132 Ratings

Review reminders

7.4
74%
190 Ratings
7.9
79%
138 Ratings

Multiple review frequency

7.4
74%
172 Ratings
8.0
80%
121 Ratings

Succession Planning

7.2

Ceridian Dayforce HCM

72%
6.7

Paycom

67%
Ceridian Dayforce ranks higher in 3/4 features

Create succession plans/pools

7.1
71%
75 Ratings
9.1
91%
24 Ratings

Candidate ranking

7.0
70%
79 Ratings
6.7
67%
30 Ratings

Candidate search

7.4
74%
83 Ratings
5.6
56%
33 Ratings

Candidate development

7.3
73%
76 Ratings
5.2
52%
29 Ratings

Recruiting / ATS

7.6

Ceridian Dayforce HCM

76%
6.5

Paycom

65%
Ceridian Dayforce ranks higher in 7/7 features

Job Requisition Management

7.6
76%
223 Ratings
6.7
67%
121 Ratings

Company Website Posting

7.7
77%
218 Ratings
6.7
67%
121 Ratings

Publish to Social Media

7.5
75%
182 Ratings
6.2
62%
96 Ratings

Job Search Site Posting

7.7
77%
211 Ratings
6.5
65%
110 Ratings

Duplicate Candidate Prevention

7.8
78%
178 Ratings
6.3
63%
106 Ratings

Applicant Tracking

7.4
74%
219 Ratings
6.8
68%
127 Ratings

Notifications and Alerts

7.4
74%
214 Ratings
6.7
67%
130 Ratings

Attribute Ratings

  • Ceridian Dayforce is rated higher in 6 areas: Likelihood to Recommend, Availability, In-Person Training, Online Training, Implementation Rating, Product Scalability
  • Paycom is rated higher in 4 areas: Likelihood to Renew, Usability, Performance, Support Rating

Likelihood to Recommend

7.5

Ceridian Dayforce HCM

75%
525 Ratings
7.2

Paycom

72%
255 Ratings

Likelihood to Renew

8.9

Ceridian Dayforce HCM

89%
77 Ratings
9.1

Paycom

91%
12 Ratings

Usability

7.8

Ceridian Dayforce HCM

78%
53 Ratings
8.3

Paycom

83%
16 Ratings

Availability

9.9

Ceridian Dayforce HCM

99%
23 Ratings
9.1

Paycom

91%
1 Rating

Performance

5.1

Ceridian Dayforce HCM

51%
25 Ratings
8.2

Paycom

82%
1 Rating

Support Rating

7.0

Ceridian Dayforce HCM

70%
99 Ratings
8.4

Paycom

84%
54 Ratings

In-Person Training

7.0

Ceridian Dayforce HCM

70%
11 Ratings
6.4

Paycom

64%
1 Rating

Online Training

8.7

Ceridian Dayforce HCM

87%
17 Ratings
7.3

Paycom

73%
1 Rating

Implementation Rating

6.3

Ceridian Dayforce HCM

63%
72 Ratings
4.4

Paycom

44%
6 Ratings

Product Scalability

9.9

Ceridian Dayforce HCM

99%
14 Ratings
5.5

Paycom

55%
1 Rating

Likelihood to Recommend

Ceridian Dayforce HCM

Ceridian Dayforce is one of the large human capital management (HCM) system providers. I would expect most large organizations would have it on their shortlist if evaluating HCM providers. It has a variety of modules in the HR space. Our usage is limited to payroll and benefits for the United States. As an end user, I find it to be fairly intuitive and the integrations with other systems (SuccessFactors, third party benefits providers) in my experience has worked without issue.
Anonymous | TrustRadius Reviewer

Paycom

If you need a simple system to automate some of your payroll processes, Paycom may be for you. However, keep a close eye on your invoices as they are more than giving when it comes to charging additional fees for small things. The system is overall easy to use and is much like other payroll providers. It is a bit pricey, though and those additional fees add up fast.
Anonymous | TrustRadius Reviewer

Pros

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

Paycom

  • Provides easy-to-use payroll software that is structured to help eliminate human error, allowing me to self-manage payroll with complete accuracy.
  • Automatically generates the necessary and easy-to-access reports relating to wages and payroll taxes paid.
  • Offers exceptional customer service with dedicated representatives who are very professional, responsive, knowledgeable, and courteous.
  • Received thorough personal instruction/training on the use of the online software program.
Georgann Peiffer | TrustRadius Reviewer

Cons

Ceridian Dayforce HCM

  • Benefits functions on HR side, too much manual entry.
  • I know it’s for protection purposes but it gets annoying when you constantly need to input a security code texted to you.
  • Wish the onboarding progress page for managers can automatically update instead of being needed to manually update.
Anonymous | TrustRadius Reviewer

Paycom

  • Would like to see more options when creating a custom report.
  • Clocking in 1 minute after the start of a schedule, takes away half an hour from the employee. We are consistently pushing the clock back one minutes so that employees don't lose that half hour. This only happens on our morning shift; not our Swing Shift.
  • On anniversary dates the system changes the vacation accrual but does not enter the additional lump sum of 40 hours vacation to the employee's account. We go in and enter the lump sum manually.
  • It is difficult to reprogram our time clock bells. Over time, the bell rings 1 or 2 minutes earlier than the actual time.
Fran Bosch | TrustRadius Reviewer

Pricing Details

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Paycom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Ceridian Dayforce HCM

Ceridian Dayforce HCM 8.9
Based on 77 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

Paycom

Paycom 9.1
Based on 12 answers
Because it has everything that we need and as we grow, we are learning how robust Paycom can actually be but we need to be willing to spend the money. It's not expensive but we, as a company, are not used to spending that much on a system for HR and payroll.
Renata Falbo | TrustRadius Reviewer

Usability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.8
Based on 53 answers
I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.
MariBeth Theusch | TrustRadius Reviewer

Paycom

Paycom 8.3
Based on 16 answers
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
Anonymous | TrustRadius Reviewer

Reliability and Availability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.9
Based on 23 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

Paycom

Paycom 9.1
Based on 1 answer
They are very dependable and I have never experience any outages
Elizabeth Garvin | TrustRadius Reviewer

Performance

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.1
Based on 25 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

Paycom

Paycom 8.2
Based on 1 answer
It is a solid product and was out first payroll software that we have used
Elizabeth Garvin | TrustRadius Reviewer

Support Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.0
Based on 99 answers
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Karen Henry | TrustRadius Reviewer

Paycom

Paycom 8.4
Based on 54 answers
Paycom is the best payroll and HR software I have utilized in my 30 plus years as a CPA working in private industry. I am always confident in the software and my support team. The software is updated on an ongoing basis automatically. Paycom relieves a lot of stress over this vital area of any business.
Lee Ann Tipton | TrustRadius Reviewer

In-Person Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.0
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

Paycom

Paycom 6.4
Based on 1 answer
They were a sales person and not really a good trainer.
Elizabeth Garvin | TrustRadius Reviewer

Online Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 8.7
Based on 17 answers
The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
Anonymous | TrustRadius Reviewer

Paycom

Paycom 7.3
Based on 1 answer
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Samuel Rodriguez | TrustRadius Reviewer

Implementation Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.3
Based on 72 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

Paycom

Paycom 4.4
Based on 6 answers
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Samuel Rodriguez | TrustRadius Reviewer

Alternatives Considered

Ceridian Dayforce HCM

ADP Workforce Now is the system we used prior and that I still use for other consulting services, and this system falls far inferior to the functionality of Ceridian Dayforce especially in terms of payroll processing and delivery but also in other aspects like benefits, employee profile management, and access permissions.
Anonymous | TrustRadius Reviewer

Paycom

Paycom is the exact opposite of DATIS in that it provides excellent customer service, has solutions for essentially every business problem or policy we put forward and is proactive in creating solutions for federal and state regulations like the OSHA ETS.
Michelle Armour | TrustRadius Reviewer

Scalability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.9
Based on 14 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

Paycom

Paycom 5.5
Based on 1 answer
They are not able to meet our current needs
Elizabeth Garvin | TrustRadius Reviewer

Return on Investment

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

Paycom

  • Cut payroll processing time from 1 week to 2 days.
  • Cut ACA reporting time from 2 weeks to 2 days.
  • Streamlined the benefits open enrollment from distributing, collecting, and faxing 100+ paper applications to having the employee enroll via the employee portal with minutes.
Cecilia Terrazas | TrustRadius Reviewer

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