Ceridian Dayforce vs. SignalHire

Ceridian Dayforce is well suited in payroll where the system has multiple functions to audit, review, and process payroll. According to the new Ceridian Dayforce functionality coming soon the use of AI technology to engage in payroll in a more efficient way is a great way to scale this area of the system.

Incentivized

First of all, I would like to point out that the application is very popular by many companies. Whether you're in the sales department or any other department, whenever you want to find the contact information of any company executive, Signalhire will help you just in time. For example, I recently found the contact information of the CEO of the company I wanted to reach, thanks to the application.

Incentivized

• Reporting. It has an extensive report builder with stock reports, ad-hoc reports, and the ability to build your own custom reports.
• Payroll. The continuous payroll engine makes processing complex payrolls much easier and faster.
• Forms. The stock forms are a great jumping off point to start creating custom forms that work better for your processes and organization.
• Documentation. Every module is well documented, and you're always bound to learn something if you read through them properly!

Incentivized

• I don't understand why SignalHire presents itself as a recruitment tool when in fact it is perfect for sales. With SignalHire I can find contact details of potential prospects by their Linkedin accounts and by contact details I don’t only mean emails but also phone numbers which a lot similar tools have difficulty finding. Its accuracy is a lot higher than other apps I have used when it comes to emails.

Incentivized

• In payroll, there are sometimes issues with calculating pay when people’s rates change mid-pay period
• Would love to see an option to assist with building SQL or XML statements in the future (maybe co-pilot AI?)
• Would love an easy way to store pre-hire documents with candidates that syncs over to their HR profile when hired

Incentivized

• Phone number finding can be improved as it is precisely correct less than 50% of time. Also generally similar apps have built in CRM systems which I think SignalHire should implement as well. Also I wish the number of free credits was higher since you get 5 credits and when I tried this for the first time three out of five emails were wrong and I almost opted for another tool.

Incentivized

We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.

Incentivized

I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.

Incentivized

We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.

We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.

Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.

Incentivized

Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.

The online training is very good, there is a wide variety of topics offered and several dates and times. The instructors are very knowledgeable about the subjects they are teaching. There are so many ways to program Dayforce that just the basics seem to be covered in the class.

Incentivized

Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you

Incentivized

All of the info for Payroll, HR updates, employee updates, Time worked and PTO are in a single application, with a single login, updated in every screen or module in real time. There is no lag in data from screen to screen or from user to user, its almost instant.

Incentivized

Normally, we have used other applications than SignalHire, but if you ask what's the difference, the first one is that it gives you 100% correct information and the cost is suitable for every pocket. So the information provided by most applications may be wrong, but I did not encounter this in SignalHire.

Incentivized

Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.

• Performance Reviews/Comp used to be handled via paper and tracking/reporting was a nightmare - having all of that in the system is so much more efficient and provides huge ROI
• Our organization used to have big problems with hiring managers going rogue and hiring positions that aren't approved by Finance - we built an approval workflow in the system that triggers before any req is approved which has completely solved this problem
• Dayforce Wallet has been a huge perk for our employees - it's heavily used and our crew love it

Incentivized

• It is our biggest helper in not losing time for company employees because it finds and gives you the information in a few seconds without wasting time, without searching for hours.
• Of course, it has an expense in terms of money, but it deserves it with the time and efficiency it saves.

Incentivized