What users are saying about
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Top Rated
1008 Ratings

Ceridian Dayforce HCM

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Top Rated
1008 Ratings
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Score 7 out of 100
7 Ratings
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Score 8 out of 100

Feature Set Ratings

  • Ceridian Dayforce ranks higher in 1 feature set: Onboarding

Human Resource Management

6.7

Ceridian Dayforce HCM

67%

SilkRoad Life Suite

Feature Set Not Supported
N/A
Ceridian Dayforce ranks higher in 7/7 features

Employee demographic data

7.1
71%
425 Ratings
N/A
0 Ratings

Employment history

7.4
74%
455 Ratings
N/A
0 Ratings

Job profiles and administration

6.5
65%
446 Ratings
N/A
0 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.1
71%
450 Ratings
N/A
0 Ratings

Organizational charting

6.2
62%
411 Ratings
N/A
0 Ratings

Organization and location management

6.4
64%
450 Ratings
N/A
0 Ratings

Compliance data (COBRA, OSHA, etc.)

5.9
59%
297 Ratings
N/A
0 Ratings

Payroll Management

7.0

Ceridian Dayforce HCM

70%

SilkRoad Life Suite

Feature Set Not Supported
N/A
Ceridian Dayforce ranks higher in 7/7 features

Pay calculation

7.7
77%
486 Ratings
N/A
0 Ratings

Support for external payroll vendors

5.8
58%
244 Ratings
N/A
0 Ratings

Off-cycle/On-Demand payment

7.5
75%
56 Ratings
N/A
0 Ratings

Benefit plan administration

6.3
63%
389 Ratings
N/A
0 Ratings

Direct deposit files

8.0
80%
472 Ratings
N/A
0 Ratings

Salary revision and increment management

7.1
71%
373 Ratings
N/A
0 Ratings

Reimbursement management

6.4
64%
250 Ratings
N/A
0 Ratings

Leave and Attendance Management

6.9

Ceridian Dayforce HCM

69%

SilkRoad Life Suite

Feature Set Not Supported
N/A
Ceridian Dayforce ranks higher in 3/3 features

Approval workflow

6.9
69%
417 Ratings
N/A
0 Ratings

Balance details

6.8
68%
431 Ratings
N/A
0 Ratings

Annual carry-forward and encashment

6.9
69%
353 Ratings
N/A
0 Ratings

Employee Self Service

6.8

Ceridian Dayforce HCM

68%

SilkRoad Life Suite

Feature Set Not Supported
N/A
Ceridian Dayforce ranks higher in 5/5 features

View and generate pay and benefit information

7.5
75%
483 Ratings
N/A
0 Ratings

Update personal information

7.6
76%
492 Ratings
N/A
0 Ratings

View company policy documentation

6.3
63%
335 Ratings
N/A
0 Ratings

Employee recognition

5.6
56%
177 Ratings
N/A
0 Ratings

View job history

7.1
71%
404 Ratings
N/A
0 Ratings

Asset Management

4.3

Ceridian Dayforce HCM

43%

SilkRoad Life Suite

Feature Set Not Supported
N/A
Ceridian Dayforce ranks higher in 1/1 features

Tracking of all physical assets

4.3
43%
82 Ratings
N/A
0 Ratings

HR Reporting

5.8

Ceridian Dayforce HCM

58%

SilkRoad Life Suite

Feature Set Not Supported
N/A
Ceridian Dayforce ranks higher in 3/3 features

Report builder

6.0
60%
491 Ratings
N/A
0 Ratings

Pre-built reports

6.0
60%
490 Ratings
N/A
0 Ratings

Ability to combine HR data with external data

5.3
53%
346 Ratings
N/A
0 Ratings

Onboarding

6.1

Ceridian Dayforce HCM

61%
5.8

SilkRoad Life Suite

58%
SilkRoad Life Suite ranks higher in 2/3 features

New hire portal

5.7
57%
298 Ratings
7.6
76%
2 Ratings

Manager tracking tools

6.4
64%
266 Ratings
5.1
51%
2 Ratings

Compliance tracking and reporting

N/A
0 Ratings
4.6
46%
2 Ratings

Performance and Goals

6.1

Ceridian Dayforce HCM

61%

SilkRoad Life Suite

Feature Set Not Supported
N/A
Ceridian Dayforce ranks higher in 4/4 features

Corporate goal setting

6.2
62%
165 Ratings
N/A
0 Ratings

Individual goal setting

5.9
59%
180 Ratings
N/A
0 Ratings

Line-of sight-visibility

6.0
60%
154 Ratings
N/A
0 Ratings

Performance tracking

6.2
62%
186 Ratings
N/A
0 Ratings

Performance Management

6.1

Ceridian Dayforce HCM

61%

SilkRoad Life Suite

Feature Set Not Supported
N/A
Ceridian Dayforce ranks higher in 5/5 features

Performance plans

6.2
62%
193 Ratings
N/A
0 Ratings

Performance improvement plans

6.3
63%
169 Ratings
N/A
0 Ratings

Review status tracking

6.3
63%
198 Ratings
N/A
0 Ratings

Review reminders

5.9
59%
195 Ratings
N/A
0 Ratings

Multiple review frequency

5.7
57%
177 Ratings
N/A
0 Ratings

Succession Planning

5.6

Ceridian Dayforce HCM

56%

SilkRoad Life Suite

Feature Set Not Supported
N/A
Ceridian Dayforce ranks higher in 4/4 features

Create succession plans/pools

5.3
53%
78 Ratings
N/A
0 Ratings

Candidate ranking

5.3
53%
82 Ratings
N/A
0 Ratings

Candidate search

6.2
62%
86 Ratings
N/A
0 Ratings

Candidate development

5.7
57%
79 Ratings
N/A
0 Ratings

Recruiting / ATS

6.3

Ceridian Dayforce HCM

63%

SilkRoad Life Suite

Feature Set Not Supported
N/A
Ceridian Dayforce ranks higher in 7/7 features

Job Requisition Management

6.0
60%
227 Ratings
N/A
0 Ratings

Company Website Posting

6.3
63%
222 Ratings
N/A
0 Ratings

Publish to Social Media

6.2
62%
186 Ratings
N/A
0 Ratings

Job Search Site Posting

6.4
64%
215 Ratings
N/A
0 Ratings

Duplicate Candidate Prevention

6.8
68%
181 Ratings
N/A
0 Ratings

Applicant Tracking

6.1
61%
223 Ratings
N/A
0 Ratings

Notifications and Alerts

6.3
63%
217 Ratings
N/A
0 Ratings

Attribute Ratings

  • Ceridian Dayforce is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Performance

Likelihood to Recommend

6.8

Ceridian Dayforce HCM

68%
531 Ratings
6.0

SilkRoad Life Suite

60%
4 Ratings

Likelihood to Renew

8.5

Ceridian Dayforce HCM

85%
77 Ratings
2.0

SilkRoad Life Suite

20%
1 Rating

Usability

7.5

Ceridian Dayforce HCM

75%
53 Ratings
6.5

SilkRoad Life Suite

65%
2 Ratings

Availability

9.9

Ceridian Dayforce HCM

99%
23 Ratings

SilkRoad Life Suite

N/A
0 Ratings

Performance

5.1

Ceridian Dayforce HCM

51%
25 Ratings
2.0

SilkRoad Life Suite

20%
2 Ratings

Support Rating

6.6

Ceridian Dayforce HCM

66%
99 Ratings

SilkRoad Life Suite

N/A
0 Ratings

In-Person Training

7.0

Ceridian Dayforce HCM

70%
11 Ratings

SilkRoad Life Suite

N/A
0 Ratings

Online Training

8.8

Ceridian Dayforce HCM

88%
17 Ratings

SilkRoad Life Suite

N/A
0 Ratings

Implementation Rating

5.7

Ceridian Dayforce HCM

57%
72 Ratings

SilkRoad Life Suite

N/A
0 Ratings

Configurability

6.2

Ceridian Dayforce HCM

62%
25 Ratings

SilkRoad Life Suite

N/A
0 Ratings

Ease of integration

8.0

Ceridian Dayforce HCM

80%
16 Ratings

SilkRoad Life Suite

N/A
0 Ratings

Product Scalability

9.9

Ceridian Dayforce HCM

99%
14 Ratings

SilkRoad Life Suite

N/A
0 Ratings

Vendor post-sale

8.9

Ceridian Dayforce HCM

89%
36 Ratings

SilkRoad Life Suite

N/A
0 Ratings

Vendor pre-sale

9.9

Ceridian Dayforce HCM

99%
24 Ratings

SilkRoad Life Suite

N/A
0 Ratings

Likelihood to Recommend

Ceridian

Ceridian Dayforce is one of the large human capital management (HCM) system providers. I would expect most large organizations would have it on their shortlist if evaluating HCM providers. It has a variety of modules in the HR space. Our usage is limited to payroll and benefits for the United States. As an end user, I find it to be fairly intuitive and the integrations with other systems (SuccessFactors, third party benefits providers) in my experience has worked without issue.
Read full review

SilkRoad

SilkRoad Life is well suited for hiring new employees and bringing them onboard quickly.
Read full review

Pros

Ceridian

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Read full review

SilkRoad

  • Working with the career portal team has been great, but a small piece of the puzzle.
Read full review

Cons

Ceridian

  • Benefits functions on HR side, too much manual entry.
  • I know it’s for protection purposes but it gets annoying when you constantly need to input a security code texted to you.
  • Wish the onboarding progress page for managers can automatically update instead of being needed to manually update.
Read full review

SilkRoad

  • Access level could use some improvement for the users. i.e. limited documents tab access vs. eforms tab vs limited portal editing access.
  • Ability to give their administrators more access. i.e. manage and edit team members
  • Ability to give their administrators more access for control over paid e-forms
  • User friendlier way to upload regular documents.
  • Reporting!!!
Read full review

Pricing Details

Ceridian Dayforce HCM

Starting Price

Editions & Modules

Ceridian Dayforce HCM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Pricing Info

    SilkRoad Life Suite

    Starting Price

    Editions & Modules

    SilkRoad Life Suite editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Ceridian

      We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
      Read full review

      SilkRoad

      Our HR Director is looking to go with another company.
      Read full review

      Usability

      Ceridian

      I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.
      Read full review

      SilkRoad

      Excellent onboarding tool. Easy to set up
      Read full review

      Reliability and Availability

      Ceridian

      We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
      Read full review

      SilkRoad

      No answers on this topic

      Performance

      Ceridian

      We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
      Read full review

      SilkRoad

      No answers on this topic

      Support Rating

      Ceridian

      Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
      Read full review

      SilkRoad

      No answers on this topic

      In-Person Training

      Ceridian

      Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
      Read full review

      SilkRoad

      No answers on this topic

      Online Training

      Ceridian

      The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
      Read full review

      SilkRoad

      No answers on this topic

      Implementation Rating

      Ceridian

      Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
      Read full review

      SilkRoad

      No answers on this topic

      Alternatives Considered

      Ceridian

      ADP Workforce Now is the system we used prior and that I still use for other consulting services, and this system falls far inferior to the functionality of Ceridian Dayforce especially in terms of payroll processing and delivery but also in other aspects like benefits, employee profile management, and access permissions.
      Read full review

      SilkRoad

      SilkRoad is very far behind PeopleSoft!
      Read full review

      Scalability

      Ceridian

      Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
      Read full review

      SilkRoad

      No answers on this topic

      Return on Investment

      Ceridian

      • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
      • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
      • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
      • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
      Read full review

      SilkRoad

      • Increased employee efficiency
      • Departments are now held accountable if a certain task was missed
      • Time saver
      Read full review

      Screenshots

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