Likelihood to Recommend Ceridian is well suited for transferring time data between systems to ensure employees are accurately compensated based on their time. Ceridian is not ideal when an employee has transferred to a different country. (As previously mentioned, we are required to create a new user record which with our setup requires the existing employee to be hired in the new location).
Read full review The amount of support available alone makes this system as great as it is! This is the 4th LMS I've worked with and the 3rd I've personally had a hand in setting up. Tovuti LMS is by far the most user-friendly on both the admin and end-user sides that I've experienced. This system works great for our users many of whom are 65+ in age, so the user-friendly part is essential. I know I've already said it, but the amount of support provided by the Tovuti Team is top-notch. If someone that I'm dealing with doesn't have an immediate answer to my query someone else always gets back to me in a timely manner. I no longer have to spend additional time searching for answers.
Read full review Pros Reporting. It has an extensive report builder with stock reports, ad-hoc reports, and the ability to build your own custom reports. Payroll. The continuous payroll engine makes processing complex payrolls much easier and faster. Forms. The stock forms are a great jumping off point to start creating custom forms that work better for your processes and organization. Documentation. Every module is well documented, and you're always bound to learn something if you read through them properly! Read full review Customization - we support internal and external users, the ability to have unique registrations fields for the different audiences is a game changer, the ability to build custom reports is helpful as well. Interactive Content Tools - Love the ability to create interaction with users so it is not just text or videos they are looking at. Ease of Use on End User Side - It's not tricky, all levels of tech savvy users can find success as learners! Read full review Cons In payroll, there are sometimes issues with calculating pay when people’s rates change mid-pay period Would love to see an option to assist with building SQL or XML statements in the future (maybe co-pilot AI?) Would love an easy way to store pre-hire documents with candidates that syncs over to their HR profile when hired Read full review iFraming has always been an interesting feature to try out, but the design can be tricky. Allowing for my useable iFraming activities is always on my list. Offering reporting/results on interactive videos is something I've been missing from the start. We use interactive videos to provide checkpoints of understanding, but there's no result section on the back end to review students' responses - only a numerical score is provided. Toggling between personal dashboards and team lead dashboards is a great capability, but this opens a new tab. I'd rather everything stay within one tab and navigate through that! Read full review Likelihood to Renew We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Read full review We have established the training department to extend our training capabilities into one central area. I have mentioned training production, internal and external sales staff. But the training department will surely delve into the HR area of new hire orientation, annual recertification processes, etc. We truly have just scratched the surface of this iceberg. Now that we have made the investment, we will surely continue with this product. I cannot see us moving to another product at all. We will definitely renew our subscription with Tovuti
Read full review Usability I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.
Read full review As far as building the program, once you have learned the basics it is very easy to upload and create content. They also provide a ton of resources and have an extremely responsive help team, so when and If I am stuck, Tovuti is quick to help me find the solution. The test users I have given access to have all mentioned the ease of navigation and use of the program overall.
Read full review Reliability and Availability We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Read full review I have yet to have an outage on the availability. As far as I know, no trainee has run into it either. Excellent rating on that front
Read full review Performance We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Read full review I have worked with so many software packages that are slow to load, take for ever for screen changes, etc. I do not have that issue here with Tovuti at all. I have yet to really do any reporting on it as we are fairly new with the package, but if it operates like the rest of the system, then I am going to assume that reporting will be no more difficult than the rest of the platform
Read full review Support Rating Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Read full review The pre-sales team was very helpful and responsive and then stopped responding to my mail as soon as I had signed the contract, not even a reply from the last couple of emails sent. The post-sale teams are engaged and quick to respond and really good. Unfortunately, I need to use them more than I should, and sometimes the reply is "we don't support that feature", but the support from the support team is excellent.
Read full review In-Person Training Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Read full review Online Training The online training is very good, there is a wide variety of topics offered and several dates and times. The instructors are very knowledgeable about the subjects they are teaching. There are so many ways to program Dayforce that just the basics seem to be covered in the class.
Read full review Hayden was awesome. He knows his product inside and out and was able to answer all my questions. I had a lot of questions. I was actually starting to build courses while I was going through the training so that when the next session on the schedule came up, I had even more questions about what I had done vs the way I maybe should have. In the end, I was doing my own hands-on while going through the training. Tovuti is that easy to use.
Read full review Implementation Rating Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Read full review The implementation had extremely wonderful support from Tovuti in the form of a series of one-on-one meetings to hear the clients needs and intended usage and then to set up the platform to meet those needs while demonstrating how to use it.
Read full review Alternatives Considered All of the info for Payroll, HR updates, employee updates, Time worked and PTO are in a single application, with a single login, updated in every screen or module in real time. There is no lag in data from screen to screen or from user to user, its almost instant.
Read full review Tovuti LMS is super easy to use compared to Relias. Relias is very clunky and we always would have learners have issues with the platform. Tovuti's buildout process compared to Relias is very clean and easy to use. The analytics and reporting are also amazing, plus the cost is so much more affordable for what you're getting. The only caveat to this is that Relias has content included and the content is well done.
Read full review Contract Terms and Pricing Model I helped with the decision to purchase the software but purchasing did the contract work. They seemed satisfied so I am going with that
Read full review Scalability Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Read full review Scalability is great. We bought their first 'size' package and that covers 300 trainees. Transitioning to the next level is more a matter of accounting and payment. My take on it is that its just a matter of paying the higher level of subscription and its done
Read full review Professional Services Top shelf
Read full review Return on Investment Performance Reviews/Comp used to be handled via paper and tracking/reporting was a nightmare - having all of that in the system is so much more efficient and provides huge ROI Our organization used to have big problems with hiring managers going rogue and hiring positions that aren't approved by Finance - we built an approval workflow in the system that triggers before any req is approved which has completely solved this problem Dayforce Wallet has been a huge perk for our employees - it's heavily used and our crew love it Read full review Improved Communications. Decision making has improved. Problems caused by spatial or temporal distances are no longer a problem. Facilitates the distance training experience. Third-party courses can be modified and adapted to the level and demands of the students in order to reuse them. Learning management with a high level of automation and integration. Read full review ScreenShots