Ceridian Powerpay vs. Darwinbox

In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.

I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.

Incentivized

Employees that come into work are needed to clock in to get paid for the amount of time they are working per day. They will log on to Darwinbox and clock in as soon as they can. Some will use the PTO they have available to use. HR will be able to make payroll in a timely manner for employees.

Incentivized

• Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
• Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.

Incentivized

• Easy to use and navigate.
• Simple and intuitive interface.
• Covers all HR needs in one software.

Incentivized

• Customer Support is Horrible
• They over bill you for everything and ignore cancellation requests
• They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
• They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)

• The app version is a bit lankier than the pc version.
• Interface customization would be great for individuals wanting to change style.
• No other real issue to improve, possibly lower the price but that's not too bad.

Incentivized

Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.

Incentivized

Have not used any other payroll software in my experience.

Incentivized

Darwinbox is up there with ADP in terms of quality for employers to use in such an open-level style. I personally would support the use of Darwinbox against the competition.

Incentivized

• The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
• Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).

Incentivized

• The ability to view the organization structure and functional structure for the entire company.
• One-stop solution for talent acquisition, payroll, leaves, reimbursements, attendance (time-sheet), holidays, etc. So I don't have to open a lot of different apps.

Incentivized