What users are saying about
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Top Rated
450 Ratings
8 Ratings
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Score 6.1 out of 100

Deputy

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Top Rated
450 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Payroll Management

    4.4

    Ceridian Powerpay

    44%

    Deputy

    Feature Set Not Supported
    N/A
    Ceridian Powerpay ranks higher in 7/7 features

    Pay calculation

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Support for external payroll vendors

    2.0
    20%
    1 Rating
    N/A
    0 Ratings

    Off-cycle/On-Demand payment

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Benefit plan administration

    1.2
    12%
    2 Ratings
    N/A
    0 Ratings

    Direct deposit files

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Reimbursement management

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Deputy is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    5.5

    Ceridian Powerpay

    55%
    3 Ratings
    8.6

    Deputy

    86%
    407 Ratings

    Likelihood to Renew

    Ceridian Powerpay

    N/A
    0 Ratings
    9.1

    Deputy

    91%
    32 Ratings

    Usability

    Ceridian Powerpay

    N/A
    0 Ratings
    8.6

    Deputy

    86%
    403 Ratings

    Availability

    Ceridian Powerpay

    N/A
    0 Ratings
    9.4

    Deputy

    94%
    5 Ratings

    Performance

    Ceridian Powerpay

    N/A
    0 Ratings
    9.0

    Deputy

    90%
    5 Ratings

    Support Rating

    8.0

    Ceridian Powerpay

    80%
    2 Ratings
    8.4

    Deputy

    84%
    23 Ratings

    In-Person Training

    Ceridian Powerpay

    N/A
    0 Ratings
    10.0

    Deputy

    100%
    1 Rating

    Online Training

    Ceridian Powerpay

    N/A
    0 Ratings
    10.0

    Deputy

    100%
    2 Ratings

    Implementation Rating

    Ceridian Powerpay

    N/A
    0 Ratings
    8.7

    Deputy

    87%
    397 Ratings

    Product Scalability

    Ceridian Powerpay

    N/A
    0 Ratings
    9.2

    Deputy

    92%
    5 Ratings

    Likelihood to Recommend

    Ceridian Powerpay

    In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
    I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.
    Anonymous | TrustRadius Reviewer

    Deputy

    [My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
    Anonymous | TrustRadius Reviewer

    Pros

    Ceridian Powerpay

    • Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
    • Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
    Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

    Deputy

    • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
    • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
    • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
    • Task Management - simple to use task lists help keep my team organized
    Lori Nagel | TrustRadius Reviewer

    Cons

    Ceridian Powerpay

    • Customer Support is Horrible
    • They over bill you for everything and ignore cancellation requests
    • They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
    • They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)
    Greg Dykstra | TrustRadius Reviewer

    Deputy

    • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
    • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
    • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
    Matthew McDermott | TrustRadius Reviewer

    Pricing Details

    Ceridian Powerpay

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Ceridian Powerpay Editions & Modules

    Additional Pricing Details

    Deputy

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $0 per user

    Deputy Editions & Modules

    Edition
    Scheduling Only2.51
    Scheduling, Time and Attendance4.51
    EnterpriseCustom pricing for enterprise clients1
    1. per user
    Additional Pricing Details

    Likelihood to Renew

    Ceridian Powerpay

    No score
    No answers yet
    No answers on this topic

    Deputy

    Deputy 9.1
    Based on 32 answers
    The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
    Anonymous | TrustRadius Reviewer

    Usability

    Ceridian Powerpay

    No score
    No answers yet
    No answers on this topic

    Deputy

    Deputy 8.6
    Based on 403 answers
    Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Ceridian Powerpay

    No score
    No answers yet
    No answers on this topic

    Deputy

    Deputy 9.4
    Based on 5 answers
    We have never had a problem with deputy being unavailable
    Laura callan | TrustRadius Reviewer

    Performance

    Ceridian Powerpay

    No score
    No answers yet
    No answers on this topic

    Deputy

    Deputy 9.0
    Based on 5 answers
    Everything is quick and easy
    Anonymous | TrustRadius Reviewer

    Support Rating

    Ceridian Powerpay

    Ceridian Powerpay 8.0
    Based on 2 answers
    Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
    Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

    Deputy

    Deputy 8.4
    Based on 23 answers
    Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
    Vicci Oliver | TrustRadius Reviewer

    In-Person Training

    Ceridian Powerpay

    No score
    No answers yet
    No answers on this topic

    Deputy

    Deputy 10.0
    Based on 1 answer
    It was super easy and quick
    Anonymous | TrustRadius Reviewer

    Online Training

    Ceridian Powerpay

    No score
    No answers yet
    No answers on this topic

    Deputy

    Deputy 10.0
    Based on 2 answers
    Did a great job of getting us up to speed with their online documentation.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Ceridian Powerpay

    No score
    No answers yet
    No answers on this topic

    Deputy

    Deputy 8.7
    Based on 397 answers
    It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
    Elizabeth Hoogewind | TrustRadius Reviewer

    Alternatives Considered

    Ceridian Powerpay

    Have not used any other payroll software in my experience.
    Anonymous | TrustRadius Reviewer

    Deputy

    For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
    Jeremiah Alexander | TrustRadius Reviewer

    Scalability

    Ceridian Powerpay

    No score
    No answers yet
    No answers on this topic

    Deputy

    Deputy 9.2
    Based on 5 answers
    We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
    Laura callan | TrustRadius Reviewer

    Return on Investment

    Ceridian Powerpay

    • The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
    • Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).
    Anonymous | TrustRadius Reviewer

    Deputy

    • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
    • Holiday management is very clear and support fair treatment of staff.
    • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
    Anonymous | TrustRadius Reviewer

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