What users are saying about
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.1 out of 100
Based on 8 reviews and ratings
Deputy
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
450 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 450 reviews and ratings
Feature Set Ratings
Payroll Management
4.4
Ceridian Powerpay
44%
Deputy
Feature Set Not Supported
N/A
Ceridian Powerpay ranks higher in 7/7 features
Ceridian Powerpay ranks higher in 7/7 features
Pay calculation
5.6
56%
3 Ratings
N/A
0 Ratings
Support for external payroll vendors
2.0
20%
1 Rating
N/A
0 Ratings
Off-cycle/On-Demand payment
5.5
55%
2 Ratings
N/A
0 Ratings
Benefit plan administration
1.2
12%
2 Ratings
N/A
0 Ratings
Direct deposit files
5.6
56%
3 Ratings
N/A
0 Ratings
Salary revision and increment management
5.6
56%
3 Ratings
N/A
0 Ratings
Reimbursement management
5.6
56%
3 Ratings
N/A
0 Ratings
Attribute Ratings
- Deputy is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
5.5
Ceridian Powerpay
55%
3 Ratings
8.6
Deputy
86%
407 Ratings
Likelihood to Renew
Ceridian Powerpay
N/A
0 Ratings
9.1
Deputy
91%
32 Ratings
Usability
Ceridian Powerpay
N/A
0 Ratings
8.6
Deputy
86%
403 Ratings
Availability
Ceridian Powerpay
N/A
0 Ratings
9.4
Deputy
94%
5 Ratings
Performance
Ceridian Powerpay
N/A
0 Ratings
9.0
Deputy
90%
5 Ratings
Support Rating
8.0
Ceridian Powerpay
80%
2 Ratings
8.4
Deputy
84%
23 Ratings
In-Person Training
Ceridian Powerpay
N/A
0 Ratings
10.0
Deputy
100%
1 Rating
Online Training
Ceridian Powerpay
N/A
0 Ratings
10.0
Deputy
100%
2 Ratings
Implementation Rating
Ceridian Powerpay
N/A
0 Ratings
8.7
Deputy
87%
397 Ratings
Product Scalability
Ceridian Powerpay
N/A
0 Ratings
9.2
Deputy
92%
5 Ratings
Likelihood to Recommend
Ceridian Powerpay
In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.

Verified User
Manager in Corporate
Restaurants Company, 11-50 employeesDeputy
[My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].

Verified User
Executive in Information Technology
Information Technology & Services Company, 1-10 employeesPros
Ceridian Powerpay
- Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
- Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
VP, People & Operations
Peel Mutual InsuranceInsurance, 11-50 employees
Deputy
- Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
- Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
- Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
- Task Management - simple to use task lists help keep my team organized
Owner
FTW Game CoRetail, 1-10 employees
Cons
Ceridian Powerpay
- Customer Support is Horrible
- They over bill you for everything and ignore cancellation requests
- They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
- They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)
Accounting Manager
Henry of Pelham Inc.Food & Beverages, 51-200 employees
Deputy
- Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
- Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
- An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
Managing Partner
Vittorio Menswear & TuxedoRetail, 11-50 employees
Pricing Details
Ceridian Powerpay
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Ceridian Powerpay Editions & Modules
—
Additional Pricing Details
—Deputy
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$0 per user
Deputy Editions & Modules
Edition
Scheduling Only | 2.51 |
---|---|
Scheduling, Time and Attendance | 4.51 |
Enterprise | Custom pricing for enterprise clients1 |
- per user
Additional Pricing Details
—Likelihood to Renew
Ceridian Powerpay
No score
No answers yet
No answers on this topic
Deputy
Deputy 9.1
Based on 32 answers
The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees

Verified User
Administrator in Professional Services
Medical Practice Company, 11-50 employeesUsability
Ceridian Powerpay
No score
No answers yet
No answers on this topic
Deputy
Deputy 8.6
Based on 403 answers
Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.

Verified User
Director in Corporate
Health, Wellness and Fitness Company, 1-10 employeesReliability and Availability
Ceridian Powerpay
No score
No answers yet
No answers on this topic
Deputy
Deputy 9.4
Based on 5 answers
We have never had a problem with deputy being unavailable
Founder
Bright Zine LtdHospitality, 1-10 employees
Performance
Ceridian Powerpay
No score
No answers yet
No answers on this topic
Deputy
Deputy 9.0
Based on 5 answers
Everything is quick and easy

Verified User
General Manager in Other
Sports Company, 11-50 employeesSupport Rating
Ceridian Powerpay
Ceridian Powerpay 8.0
Based on 2 answers
Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
VP, People & Operations
Peel Mutual InsuranceInsurance, 11-50 employees
Deputy
Deputy 8.4
Based on 23 answers
Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
Owner
Wildlings Forest SchoolRecreational Facilities & Services, 11-50 employees
In-Person Training
Ceridian Powerpay
No score
No answers yet
No answers on this topic
Deputy
Deputy 10.0
Based on 1 answer
It was super easy and quick

Verified User
General Manager in Other
Sports Company, 11-50 employeesOnline Training
Ceridian Powerpay
No score
No answers yet
No answers on this topic
Deputy
Deputy 10.0
Based on 2 answers
Did a great job of getting us up to speed with their online documentation.

Verified User
C-Level Executive in Sales
Retail Company, 1-10 employeesImplementation Rating
Ceridian Powerpay
No score
No answers yet
No answers on this topic
Deputy
Deputy 8.7
Based on 397 answers
It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
Store Manager
CJ's Ace HardwareRetail, 11-50 employees
Alternatives Considered
Ceridian Powerpay
Have not used any other payroll software in my experience.

Verified User
Manager in Corporate
Restaurants Company, 11-50 employeesDeputy
For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
Senior Office Manager
Alexander Screw Products, Inc.Mechanical or Industrial Engineering, 51-200 employees
Scalability
Ceridian Powerpay
No score
No answers yet
No answers on this topic
Deputy
Deputy 9.2
Based on 5 answers
We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
Founder
Bright Zine LtdHospitality, 1-10 employees
Return on Investment
Ceridian Powerpay
- The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
- Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).

Verified User
Manager in Corporate
Restaurants Company, 11-50 employeesDeputy
- Hundreds of man-hours saved monthly that previously was spent on recording hours work.
- Holiday management is very clear and support fair treatment of staff.
- The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.

Verified User
General Manager in Other
Hospitality Company, 11-50 employees