Ceridian's Powerpay allows small businesses to pay and manage employees quickly, accurately, and from anywhere. Ceridian boasts 40,000 Canadian small businesses using Powerpay.
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Emburse Nexonia
Score 7.6 out of 10
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Nexonia, by Emburse, is a tool designed to streamline employee expense reporting. It is designed to increase visibility into spendings and make the expense tracking, approval, and reporting process paperless.
Nexonia was part of a merger with Certify in 2017 and is now part of the larger company formed from it and Chrome River, Emburse.
In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.
I think Nexonia Expenses one of the only options in this market, and honestly, if this vendor is as frustrating to use, I can only imagine that the other vendors are just equally bad. In some markets and some industries, "Okay" is good enough. I can imagine that one of the reasons it was chosen as the vendor is because lot expenses come from lots of employees from around the world. A vendor that can handle the scale of all of those entries and process them is probably the bar, not that the tool is easy to use.
Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
They over bill you for everything and ignore cancellation requests
They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)
Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
I was not talking directly with the customer support. My understanding was that, there was some maintenance on the platform but it was never inconvenient for employee or during pick time when employee would put their expenses in the tool. To that extent, I think the support for Nexonia is correct
Nexonia is probably more expensive than Expensify but has been around longer and has more features (accounts payable, time entry, etc). We decided on Nexonia for their customization features and amazing customer support.
The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).
