Likelihood to Recommend With Powerpay you are not 'wondering' if your input will have the desired effect on an employee's pay cheque. You can actually see what the employee will be paid, what their tax burden is for the month! Not many payroll companies offer this feature. It's terrific to process payroll and know that the employee will receive the correct remuneration. No 'retro payments' to keep track of
Read full review Everhour is useful in every environment where you need the measure of time for certain tasks. In most cases, this could be project management but it could also include trips or travels, conferences, congresses, or several other things that you need to take control of the time used. Its less appropriate if you are going to measure things in weeks or days, it's better to measure smaller pieces of time like minutes of hours, so you could have a more useful metrics to work with.
Read full review Pros ROE creation and amendment Self Service T4 the layout for entering time payroll/year end reports Security Log Payroll Preview Report - details at a glance Menu setup navigation Read full review It has a genius dashboard with all real-time traffic information of all team members. It is a very useful tool as well to track efficiency for both in-house and remote team members It has well-done integration with Asana (and other task-managers) which allows you to track time on tasks without switching between apps or tools which it truly awesome It has a scheduling tool which allows you to plan long term traffic of all your team members by using Asana projects and tasks so there is no need to copy and paste the same story points between different systems It has flexible reporting system which allows you to build very custom project time tracking report based on your needs (any field or table type can be customized and you wish) Read full review Cons Response surveys to a service call should come after the next payroll run to verify all adjustment have in fact been made. Read full review I'd like to see a bit more control over user permissions and/or roles. Perhaps the ability to create a custom user role (e.g., allow users to see their own rate and pull reports accordingly). A global place to set project rate to avoid having to enter it for every project. All of our team members & projects are billed at the same rate regardless of who works on it (some clients receive a discount, but that could continue to be managed within their client profile). This would also eliminate the need to display average combined rates for projects on invoices (which sometimes results in a weird decimal calculation for the rate, even when all team members and projects are currently entered using the same rate). Add an offline functionality for use when internet is not available (e.g., when traveling, remote workers, etc) or desktop app that syncs upon reconnection Read full review Likelihood to Renew Powerpay exceeds my expectations: it's easy to use and does not 'eat' my time by wondering what the end result will be. I can see what each employee's pay statement will look like before I submit the payroll for processing. Monthly processing fees are not exorbitant and the service from support it top notch, quick and awesome when you need it! What's not to like? It's a terrific company to have on your side!
Read full review Usability Powerpay is easy to use and is a logical online system. Nothing is overly complicating. Doing payroll is not overly complicated and this system is user friendly and easy to understand and use. And if you get stuck, there is a great support system to help you navigate and understand what you need to do.
Read full review It is easy to use and configure.
Read full review Reliability and Availability I have never experienced application errors or unplanned outages. I do know that I could phone Dayforce Powerpay and give them hours and other deductions and they would do the payroll and I could either have them deliver the completed payroll by courier (there are small extra charges for this) or I could download the completed payroll on pay day. I have also been able to complete payroll our payroll at home instead of at the office. Dayforce is very accessible by phone or online.
Read full review Performance Pages online load in seconds. Click and it's instantly there! I have never had pages not loading properly or taking time to load. Payroll reports also downloads quickly. We do not interface Dayforce Powerpay with anything else
Read full review Support Rating Generally,
Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
Read full review In the almost 2 1/2 years we have had to contact support 1 time and it really was for a feature request. Their support team responded quickly and told us that the feature was going to be added in the next few months. We have had no support issues ever. I have never had a time tracking solution that has had no issues until Everhour.
Read full review Online Training I have used Powerpay before (at a previous employer) but a few years had elapsed. I had a quick online training session (less that 30 minutes) to recover basic knowledge and I was away. I still from time to time have to do something that i am not quite sure of and pick up the phone! Every one that works at Ceridian - now Dayforce - have been able to answer my question and tell me where to go in the program, click on what and do what I need to do. The support is out-of-this-world good!
Read full review Implementation Rating I initiated the implementation. I answered all the questions I was asked, prepared the documentation and sent it off and it was done! Quickly, efficiently and done well!
Read full review Alternatives Considered Wagepoint has made errors in the past. ADP has terrible customer service.
QuickBooks Online is convenient however the Dayforce Powerpay pricing is better for larger payrolls.
Payworks has no "run as is" option
Read full review Toggl was extremely user-unfriendly and had not an integration with
Asana (one of our favourite tools). The interface was not easy to use, it was a non-intuitive tool and did not allow us to track time as clearly as Everhour. We used
Toggl just for days simultaneously we were testing Everhour and gave up the use very fast.
Read full review Contract Terms and Pricing Model Pretty standard contract terms. Unit pricing is about 30% less than the previous provider - service is about 150% better with Dayforce Powerpay that with the previous provider! We are billed twice per month as we do payroll twice per month.
Read full review Scalability We have a small staff of less than 20 employees. We moved our payroll from a previous provided because of terrible and expensive service. Dayforce is much, much easier to use and costs about 30% less than the previous provider. Dayforce Powerpay also seem to have people that speaks clearly and are efficient in everything they do so that less time is wasted by phone calls that has you on hold for 3 hours!
Read full review Professional Services They are all professional, knowledgeable, very pleasant to interact with and extremely helpful. They consistently take customer services to a higher level. Great people to deal with!
Read full review Return on Investment The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue. Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed). Read full review Transparency in effort spent and the ability to easily track the team activity gives the power to whoever is managing the effort to track effort against budget, and if a yellow or red alert must be raised. It is fairly easy to invoice customers, as efforts spent on features or projects can be easily viewed. Read full review ScreenShots