What users are saying about
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Top Rated
119 Ratings
4 Ratings
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Score 8.3 out of 100

Gusto

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Top Rated
119 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Ceridian Powerpay

In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.
Anonymous | TrustRadius Reviewer

Gusto

You pay for the amount of users, so it's good for companies both large and small. Anytime you have W-2 employees I would think it is a great fit. You can also use it to pay independent contractors, although I haven't used those features before.The time tracking features are included with one of the plans so if you want employees to be able to track time and have payroll automatically reflect their hours, it's great for that. It's also very easy to reimburse employees for expenses and things like that.We didn't know about this when we got Gusto, but it also does a great job with little things such as welcome cards for new employees, it lets you make birthday cards, and little things like that.
McKay Salisbury | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Ceridian Powerpay
9.5
Gusto
8.9
Pay calculation
Ceridian Powerpay
10.0
Gusto
8.9
Off-cycle/On-Demand payment
Ceridian Powerpay
10.0
Gusto
Benefit plan administration
Ceridian Powerpay
8.0
Gusto
8.4
Direct deposit files
Ceridian Powerpay
10.0
Gusto
9.0
Salary revision and increment management
Ceridian Powerpay
9.2
Gusto
8.9
Reimbursement management
Ceridian Powerpay
9.6
Gusto
9.5
Support for external payroll vendors
Ceridian Powerpay
Gusto
8.5

Pros

Ceridian Powerpay

  • Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
  • Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

Gusto

  • Easy step by step setup from signup process to the automatic payments via EFT.
  • All forms and payments are done completely automated and electronically so no manual intervention. I set it up at the beginning of my first year and never looked at it until the next year when I did my taxes.
  • Payroll was easy, automated and simple manage for situations like overtime, time off and one time bonus payments.
  • Offering other pre tax benefits like 401K was easy to incorporate thru their partner apps.
Lou Gallo | TrustRadius Reviewer

Cons

Ceridian Powerpay

  • Would be great if you could search for specific ROEs in the system rather than having to go into each individual pay period package to locate - especially when there may be 10+ ROEs.
Anonymous | TrustRadius Reviewer

Gusto

  • One issue that we've run into with Gusto are some limitations around certain kinds of withholdings from contractor pay. We've had to employ some manual work arounds.
  • When we switched from semi-monthly to an every 2 week payroll, we experienced an issue with Gusto where the payroll days are slightly out of sync. This is another minor issue that we manually work around.
Ed Hart | TrustRadius Reviewer

Likelihood to Renew

Ceridian Powerpay

No score
No answers yet
No answers on this topic

Gusto

Gusto 8.0
Based on 1 answer
While Gusto does have a few flaws on the whole it is a very user-friendly software that does a great job of making a very complicated and mundane task quite easy and it is also very cost-effective. But I find that it is not a great fit for everyone and there have been a few mistakes in the payroll tax filings that have caused me and my clients some concern
Lauri Paxton | TrustRadius Reviewer

Usability

Ceridian Powerpay

No score
No answers yet
No answers on this topic

Gusto

Gusto 10.0
Based on 1 answer
The UI is clean and simple. It's incredibly easy to find what you need to find, and if you can't, a quick search of their help files will direct you where you need to go about 90% of the time. For that last 10%, a support e-mail will result in a quick answer. Almost any time I try to do something new I haven't done before with Gusto, I can do it in a few minutes.
Christopher Cantrall | TrustRadius Reviewer

Support Rating

Ceridian Powerpay

Ceridian Powerpay 8.0
Based on 2 answers
Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

Gusto

Gusto 8.4
Based on 22 answers
In rare times that we had to reach out to support they are fast and friendly and always eager to assist. Says a lot of software when you do not have to reach out to support very often. Quick and easy access to support channels makes it pain-free when you do encounter an issue.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Ceridian Powerpay

Have not used any other payroll software in my experience.
Anonymous | TrustRadius Reviewer

Gusto

I do not have a background in HR or payroll, so I haven't used other tools like Gusto. We use Employee Navigator to view our health insurance plans and enter time off requests. I feel like we could use just Gusto if it offered these features as well. I'm not aware of other tools out there that stack up well against Gusto.
Jared DeLong | TrustRadius Reviewer

Return on Investment

Ceridian Powerpay

  • Positive: Ceridian Powerpay is cost-effective for our organization as we do not require a more robust solution—it fits our needs well without breaking the bank.
  • Positive: Ceridian Powerpay is mostly intuitive, easy to use, and as a result, easy to train team members in. This allows for additional coverage for the payroll system should the key user not be available or require assistance.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

Gusto

  • It has allowed us to put clients on a payroll provider, minimizing the manual accounting required, which has allowed us to keep our time down and our pricing competitive
  • It has provided a payroll provider for companies that, in the past, would have been too small to make the cost worthwhile
Jason Ackerman | TrustRadius Reviewer

Screenshots

Pricing Details

Ceridian Powerpay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ceridian Powerpay Editions & Modules

Additional Pricing Details

Gusto

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Gusto Editions & Modules

Edition
Concierge: Includes everything in the Complete plan, plus access to certified HR pros and resources so you don’t have to go it alone.$149/month1
Complete: Includes everything in the Core plan, plus better HR tools so you can create a great place to work$39/month1
Core: Refreshingly easy payroll so you can get back to what matters most.$39/month2
Basic$19/month2
  1. $12 per employee/contractor
  2. $6 per employee/contractor
Additional Pricing Details
Gusto offers three simple pricing plans for payroll, benefits, and HR, so you can choose the plan that meets your business needs.

Rating Summary

Likelihood to Recommend

Ceridian Powerpay
8.5
Gusto
8.3

Likelihood to Renew

Ceridian Powerpay
Gusto
8.0

Usability

Ceridian Powerpay
Gusto
10.0

Support Rating

Ceridian Powerpay
8.0
Gusto
8.4

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