What users are saying about
2 Ratings
8 Ratings
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Score 6.1 out of 100
2 Ratings
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Score 9 out of 100

Feature Set Ratings

    Payroll Management

    4.4

    Ceridian Powerpay

    44%

    Harpoon

    Feature Set Not Supported
    N/A
    Ceridian Powerpay ranks higher in 7/7 features

    Pay calculation

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Support for external payroll vendors

    2.0
    20%
    1 Rating
    N/A
    0 Ratings

    Off-cycle/On-Demand payment

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Benefit plan administration

    1.2
    12%
    2 Ratings
    N/A
    0 Ratings

    Direct deposit files

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    5.5
    55%
    3 Ratings
    N/A
    0 Ratings

    Reimbursement management

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Harpoon is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    5.5

    Ceridian Powerpay

    55%
    3 Ratings
    9.0

    Harpoon

    90%
    2 Ratings

    Support Rating

    8.0

    Ceridian Powerpay

    80%
    2 Ratings
    10.0

    Harpoon

    100%
    1 Rating

    Likelihood to Recommend

    Ceridian Powerpay

    In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
    I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.
    Anonymous | TrustRadius Reviewer

    Harpoon

    I think Harpoon works best for freelancers, consultants, self employed people and smaller companies with less client to bill. For larger enterprises with hundreds or thousands of clients, there are larger, more intricate platforms in the market that are better suited for those needs.
    Scott Rosenblum | TrustRadius Reviewer

    Pros

    Ceridian Powerpay

    • Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
    • Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
    Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

    Harpoon

    • Makes Sending Invoices & Collecting Payment Easy, for Freelancers
    • Tracking Financial Goals (Monthly & Annual) & Projecting Future Results
    • Provides Insights On AR, Earned Income, Top Clients, and other helpful but highly relevant data points.
    Jason Montoya | TrustRadius Reviewer

    Cons

    Ceridian Powerpay

    • Customer Support is Horrible
    • They over bill you for everything and ignore cancellation requests
    • They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
    • They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)
    Greg Dykstra | TrustRadius Reviewer

    Harpoon

    • Sometimes expense reporting bring up duplicate transactions, which may be more of a fault of the API that connects my account, which is Plaid
    • Would be nice if in the future, they can offer ACH as one of the payment options for invoices
    • There are some redundancies that pop up when setting time frames for client work and the projects attached to them. If they aren't aligned, it can cause inaccurate reporting. If it just sent it once and it took care of both functions, it would be easier
    Scott Rosenblum | TrustRadius Reviewer

    Pricing Details

    Ceridian Powerpay

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Ceridian Powerpay Editions & Modules

    Additional Pricing Details

    Harpoon

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $19 per month

    Harpoon Editions & Modules

    Edition
    Single User - Unlimited Everything$191
    1. per month
    Additional Pricing Details

    Support Rating

    Ceridian Powerpay

    Ceridian Powerpay 8.0
    Based on 2 answers
    Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
    Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

    Harpoon

    Harpoon 10.0
    Based on 1 answer
    The few times I've needed help or had questions about the platform, the founder got back to me. And fairly fast. The extra effort resonated well with me
    Scott Rosenblum | TrustRadius Reviewer

    Alternatives Considered

    Ceridian Powerpay

    Have not used any other payroll software in my experience.
    Anonymous | TrustRadius Reviewer

    Harpoon

    I've used Less Accounting and & Quickbooks Online. After Less Accounting was acquired, its development was mostly stopped. While the tool was a simple way to manage invoices and expenses, its directional philosophy changed with the new owners. Quickbooks Online was a solid tool, but the company support was unhelpful and hard to work with at times. Harpoon provides a great tool, with a company that cares about its users.
    Jason Montoya | TrustRadius Reviewer

    Return on Investment

    Ceridian Powerpay

    • The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
    • Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).
    Anonymous | TrustRadius Reviewer

    Harpoon

    • Clear and precise visibility of my financial status.
    • Projections of how I'm doing today, this month, and this year.
    • Clarity on what needs to happen with client development to reach my goals.
    • It shrinks the amount of time I spend on getting clients to pay my invoices.
    Jason Montoya | TrustRadius Reviewer

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