What users are saying about
8 Ratings
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Score 6.1 out of 100
2 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Payroll Management

    4.4

    Ceridian Powerpay

    44%

    HRdirect Smart Apps

    Feature Set Not Supported
    N/A
    Ceridian Powerpay ranks higher in 7/7 features

    Pay calculation

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Support for external payroll vendors

    2.0
    20%
    1 Rating
    N/A
    0 Ratings

    Off-cycle/On-Demand payment

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Benefit plan administration

    1.2
    12%
    2 Ratings
    N/A
    0 Ratings

    Direct deposit files

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Reimbursement management

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Human Resource Management

    Ceridian Powerpay

    Feature Set Not Supported
    N/A
    10.0

    HRdirect Smart Apps

    100%
    HRdirect Smart Apps ranks higher in 3/3 features

    Employee demographic data

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Job profiles and administration

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Leave and Attendance Management

    Ceridian Powerpay

    Feature Set Not Supported
    N/A
    1.0

    HRdirect Smart Apps

    10%
    HRdirect Smart Apps ranks higher in 1/1 features

    Approval workflow

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Employee Self Service

    Ceridian Powerpay

    Feature Set Not Supported
    N/A
    10.0

    HRdirect Smart Apps

    100%
    HRdirect Smart Apps ranks higher in 3/3 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Update personal information

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    View company policy documentation

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    HR Reporting

    Ceridian Powerpay

    Feature Set Not Supported
    N/A
    1.0

    HRdirect Smart Apps

    10%
    HRdirect Smart Apps ranks higher in 2/2 features

    Report builder

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Pre-built reports

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Onboarding

    Ceridian Powerpay

    Feature Set Not Supported
    N/A
    1.0

    HRdirect Smart Apps

    10%
    HRdirect Smart Apps ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Manager tracking tools

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Attribute Ratings

    • Ceridian Powerpay is rated higher in 1 area: Support Rating
    • HRdirect Smart Apps is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    5.5

    Ceridian Powerpay

    55%
    3 Ratings
    10.0

    HRdirect Smart Apps

    100%
    1 Rating

    Likelihood to Renew

    Ceridian Powerpay

    N/A
    0 Ratings
    1.0

    HRdirect Smart Apps

    10%
    1 Rating

    Support Rating

    8.0

    Ceridian Powerpay

    80%
    2 Ratings
    1.0

    HRdirect Smart Apps

    10%
    2 Ratings

    Likelihood to Recommend

    Ceridian Powerpay

    In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
    I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.
    Anonymous | TrustRadius Reviewer

    HRdirect Smart Apps

    UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented.At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money.In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
    Margaret Wood | TrustRadius Reviewer

    Pros

    Ceridian Powerpay

    • Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
    • Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
    Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

    HRdirect Smart Apps

    • Initially, you were able to see all activity and drill down for details.
    • It was easy-access for all our employees in the 7 states we operate in.
    • It provided tracking for the managers.
    • Payroll had access to all PTO requests.
    Margaret Wood | TrustRadius Reviewer

    Cons

    Ceridian Powerpay

    • Customer Support is Horrible
    • They over bill you for everything and ignore cancellation requests
    • They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
    • They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)
    Greg Dykstra | TrustRadius Reviewer

    HRdirect Smart Apps

    • HRdirect performed an upgrade in 2019 and that's where things went awry.
    • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
    • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
    • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
    • The print option was not longer functional.
    • The online help request form was no longer accessible.
    Margaret Wood | TrustRadius Reviewer

    Pricing Details

    Ceridian Powerpay

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    HRdirect Smart Apps

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Ceridian Powerpay

    No score
    No answers yet
    No answers on this topic

    HRdirect Smart Apps

    HRdirect Smart Apps 1.0
    Based on 1 answer
    As previously described, there are too many unresolved issues.
    Margaret Wood | TrustRadius Reviewer

    Support Rating

    Ceridian Powerpay

    Ceridian Powerpay 8.0
    Based on 2 answers
    Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
    Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

    HRdirect Smart Apps

    HRdirect Smart Apps 1.0
    Based on 2 answers
    Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking.3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
    Margaret Wood | TrustRadius Reviewer

    Alternatives Considered

    Ceridian Powerpay

    Have not used any other payroll software in my experience.
    Anonymous | TrustRadius Reviewer

    HRdirect Smart Apps

    No answers on this topic

    Return on Investment

    Ceridian Powerpay

    • The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
    • Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).
    Anonymous | TrustRadius Reviewer

    HRdirect Smart Apps

    • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
    • Harassment training module is excellent.
    Margaret Wood | TrustRadius Reviewer

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