What users are saying about
4 Ratings
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Score 8.3 out of 100
2 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Ceridian Powerpay

In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.
Anonymous | TrustRadius Reviewer

HRdirect Smart Apps

UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented.At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money.In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
Margaret Wood | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Ceridian Powerpay
9.5
HRdirect Smart Apps
Pay calculation
Ceridian Powerpay
10.0
HRdirect Smart Apps
Off-cycle/On-Demand payment
Ceridian Powerpay
10.0
HRdirect Smart Apps
Benefit plan administration
Ceridian Powerpay
8.0
HRdirect Smart Apps
Direct deposit files
Ceridian Powerpay
10.0
HRdirect Smart Apps
Salary revision and increment management
Ceridian Powerpay
9.2
HRdirect Smart Apps
Reimbursement management
Ceridian Powerpay
9.6
HRdirect Smart Apps

Human Resource Management

Ceridian Powerpay
HRdirect Smart Apps
10.0
Employee demographic data
Ceridian Powerpay
HRdirect Smart Apps
10.0
Job profiles and administration
Ceridian Powerpay
HRdirect Smart Apps
10.0
Compliance data (COBRA, OSHA, etc.)
Ceridian Powerpay
HRdirect Smart Apps
10.0

Leave and Attendance Management

Ceridian Powerpay
HRdirect Smart Apps
1.0
Approval workflow
Ceridian Powerpay
HRdirect Smart Apps
1.0

Employee Self Service

Ceridian Powerpay
HRdirect Smart Apps
10.0
View and generate pay and benefit information
Ceridian Powerpay
HRdirect Smart Apps
10.0
Update personal information
Ceridian Powerpay
HRdirect Smart Apps
10.0
View company policy documentation
Ceridian Powerpay
HRdirect Smart Apps
10.0

HR Reporting

Ceridian Powerpay
HRdirect Smart Apps
1.0
Report builder
Ceridian Powerpay
HRdirect Smart Apps
1.0
Pre-built reports
Ceridian Powerpay
HRdirect Smart Apps
1.0

Onboarding

Ceridian Powerpay
HRdirect Smart Apps
1.0
New hire portal
Ceridian Powerpay
HRdirect Smart Apps
1.0
Manager tracking tools
Ceridian Powerpay
HRdirect Smart Apps
1.0

Pros

Ceridian Powerpay

  • Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
  • Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

HRdirect Smart Apps

  • Initially, you were able to see all activity and drill down for details.
  • It was easy-access for all our employees in the 7 states we operate in.
  • It provided tracking for the managers.
  • Payroll had access to all PTO requests.
Margaret Wood | TrustRadius Reviewer

Cons

Ceridian Powerpay

  • Would be great if you could search for specific ROEs in the system rather than having to go into each individual pay period package to locate - especially when there may be 10+ ROEs.
Anonymous | TrustRadius Reviewer

HRdirect Smart Apps

  • HRdirect performed an upgrade in 2019 and that's where things went awry.
  • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
  • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
  • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
  • The print option was not longer functional.
  • The online help request form was no longer accessible.
Margaret Wood | TrustRadius Reviewer

Likelihood to Renew

Ceridian Powerpay

No score
No answers yet
No answers on this topic

HRdirect Smart Apps

HRdirect Smart Apps 1.0
Based on 1 answer
As previously described, there are too many unresolved issues.
Margaret Wood | TrustRadius Reviewer

Support Rating

Ceridian Powerpay

Ceridian Powerpay 8.0
Based on 2 answers
Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

HRdirect Smart Apps

HRdirect Smart Apps 1.0
Based on 2 answers
Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking.3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
Margaret Wood | TrustRadius Reviewer

Alternatives Considered

Ceridian Powerpay

Have not used any other payroll software in my experience.
Anonymous | TrustRadius Reviewer

HRdirect Smart Apps

No answers on this topic

Return on Investment

Ceridian Powerpay

  • Positive: Ceridian Powerpay is cost-effective for our organization as we do not require a more robust solution—it fits our needs well without breaking the bank.
  • Positive: Ceridian Powerpay is mostly intuitive, easy to use, and as a result, easy to train team members in. This allows for additional coverage for the payroll system should the key user not be available or require assistance.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

HRdirect Smart Apps

  • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
  • Harassment training module is excellent.
Margaret Wood | TrustRadius Reviewer

Screenshots

Pricing Details

Ceridian Powerpay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HRdirect Smart Apps

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ceridian Powerpay
8.5
HRdirect Smart Apps
10.0

Likelihood to Renew

Ceridian Powerpay
HRdirect Smart Apps
1.0

Support Rating

Ceridian Powerpay
8.0
HRdirect Smart Apps
1.0

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