What users are saying about
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Top Rated
45 Ratings
8 Ratings
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Score 6.1 out of 100

Justworks

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Top Rated
45 Ratings
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Score 9.3 out of 100

Feature Set Ratings

  • Justworks ranks higher in 1 feature set: Payroll Management

Payroll Management

4.4

Ceridian Powerpay

44%
9.1

Justworks

91%
Justworks ranks higher in 7/7 features

Pay calculation

5.6
56%
3 Ratings
9.4
94%
22 Ratings

Support for external payroll vendors

2.0
20%
1 Rating
8.7
87%
7 Ratings

Off-cycle/On-Demand payment

5.5
55%
2 Ratings
9.4
94%
11 Ratings

Benefit plan administration

1.2
12%
2 Ratings
9.5
95%
26 Ratings

Direct deposit files

5.6
56%
3 Ratings
9.6
96%
26 Ratings

Salary revision and increment management

5.6
56%
3 Ratings
9.1
91%
20 Ratings

Reimbursement management

5.6
56%
3 Ratings
8.0
80%
12 Ratings

Attribute Ratings

  • Justworks is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

5.5

Ceridian Powerpay

55%
3 Ratings
9.2

Justworks

92%
31 Ratings

Support Rating

8.0

Ceridian Powerpay

80%
2 Ratings
9.7

Justworks

97%
16 Ratings

Likelihood to Recommend

Ceridian Powerpay

In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.
Anonymous | TrustRadius Reviewer

Justworks

Overall, Justworks is a great platform to use to manage organization wide payroll, benefits (medical/dental/vision), and other misc. HR related services (401(k), life insurance, AD&D). The value Justworks brings to our organization greatly exceeds its cost, which I find very reasonable. I particularly love its customer service, which is fast, reliable, and helpful (By calling a number, you get connected directly to a customer service rep., no answer machines or need to press multiple buttons/selections to get to where you need). By implementing Justworks for our HR needs in the U.S., it greatly reduces the time I spent on HR administration duties while offering great benefits and HR services to our employees.
Anonymous | TrustRadius Reviewer

Pros

Ceridian Powerpay

  • Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
  • Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

Justworks

  • Onboarding employees on their first day. We use Justworks to set up the employee calculate the first payroll, and perform the I9 employment verification. The process is seamless and all can be done electronically and automated which makes it very simple
  • Payroll processing. Justworks automatically calculates the payroll earnings, related taxes and withholdings and will automatically withdraw and deposit the funds. This is a seamless experience
  • Customer Service. Justworks is incredibly responsive and helpful. HR related issues can be a nightmare but Justworks make it easier and more efficient since they are always on call to answer your questions and make life easier.
Anonymous | TrustRadius Reviewer

Cons

Ceridian Powerpay

  • Customer Support is Horrible
  • They over bill you for everything and ignore cancellation requests
  • They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
  • They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)
Greg Dykstra | TrustRadius Reviewer

Justworks

  • JustWorks couldn't accurately track our PTO. We use an accrual system that maxes out at 88 hours. We incentivise our employees with additional PTO hours based off of goals met. The JustWorks platform allowed our employees to accrue far more PTO than what was offered. They didn't have a feature that offered a Cap and accrual.
  • When using the JustWorks reports for 401K, if not using their integrated 401K provider, the reports give you every employee regardless of whether or not they contribute. This makes it difficult when adding the contributions in separately.
  • JustWorks tracks historical data for employees. Whenever there is a salary change made, it keeps track. However, it shows a salary adjustment made on the day they are entered into JustWorks which can be very confusing. We switched from another PEO mid year and it looked like I made salary changes on the beginning date. This made it difficult to differentiate an actual salary adjustment.
Jessica Oliver, PHR | TrustRadius Reviewer

Pricing Details

Ceridian Powerpay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Ceridian Powerpay Editions & Modules

Additional Pricing Details

Justworks

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Justworks Editions & Modules

Edition
Basic (Under 25 Employees)$491
Plus (Under 25 Employees)$991
Basic (25-99 Employees)$441
Plus (25-99 Employees)$891
Basic (100-174 Employees)$391
Plus (100-174 Employees)$791
Basic (175+ Employees)Contact for quote
Plus (175+ Employees)Contact for quote
  1. per employee/per month
  2. none
Additional Pricing Details

Support Rating

Ceridian Powerpay

Ceridian Powerpay 8.0
Based on 2 answers
Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

Justworks

Justworks 9.7
Based on 16 answers
Justworks offers many different options for customer service. You can contact them via email, phone or Slack. They are quick to resolve issues and if your Account Manager is out of office, they have other Managers covering your account who are knowledgable and ready to support. They also have an office in New York, which makes their support even more localized.
Christina Caruso | TrustRadius Reviewer

Alternatives Considered

Ceridian Powerpay

Have not used any other payroll software in my experience.
Anonymous | TrustRadius Reviewer

Justworks

We used Paycor only for payroll, but even in this regard I felt it was inferior to Justworks. The key differentiator in my mind was customer support and user interface. Paycor support was difficult and rarely made exceptions. Their interface felt like a web 1.0 legacy software. Justworks on the other hand is simple and intuitive. Their support is quick and willing to work with circumstance
Michael Pelzer | TrustRadius Reviewer

Return on Investment

Ceridian Powerpay

  • The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
  • Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).
Anonymous | TrustRadius Reviewer

Justworks

  • We're still new to Justworks, but for nearly everyone on our team, this is the dealmaker. Benefits plans are worth more than salaries to the best hires.In fact, part of the process we used to choose Justworks was to send their offering, in advance, to our team to approve of, first.
  • Dealmaker for great hires!
  • Financial security for their families!
  • Compliance management.
Jackie Bassett | TrustRadius Reviewer

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