Ceridian Powerpay vs. Novatime (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ceridian Powerpay
Score 4.1 out of 10
N/A
Ceridian's Powerpay allows small businesses to pay and manage employees quickly, accurately, and from anywhere. Ceridian boasts 40,000 Canadian small businesses using Powerpay.N/A
Novatime (discontinued)
Score 5.9 out of 10
N/A
From Ascentis, NOVAtime was a set of workforce management solutions providing timekeeping, payroll, leave management, and employee scheduling needs. Ascentis was acquired by UKG in March of 2022, and along with NOVAtime, will be discontinued.N/A
Pricing
Ceridian PowerpayNovatime (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Ceridian PowerpayNovatime (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Ceridian PowerpayNovatime (discontinued)
Top Pros
Top Cons
Features
Ceridian PowerpayNovatime (discontinued)
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Ceridian Powerpay
2.1
3 Ratings
119% below category average
Novatime (discontinued)
-
Ratings
Pay calculation2.43 Ratings00 Ratings
Support for external payroll vendors2.01 Ratings00 Ratings
Off-cycle/On-Demand payment2.42 Ratings00 Ratings
Benefit plan administration1.02 Ratings00 Ratings
Direct deposit files2.43 Ratings00 Ratings
Salary revision and increment management2.43 Ratings00 Ratings
Reimbursement management2.43 Ratings00 Ratings
Best Alternatives
Ceridian PowerpayNovatime (discontinued)
Small Businesses
OnPay
OnPay
Score 9.4 out of 10
Justworks Hours
Justworks Hours
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.4 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.4 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 8.0 out of 10
Calabrio Teleopti WFM
Calabrio Teleopti WFM
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Ceridian PowerpayNovatime (discontinued)
Likelihood to Recommend
1.6
(3 ratings)
5.4
(8 ratings)
Likelihood to Renew
-
(0 ratings)
2.0
(1 ratings)
Usability
-
(0 ratings)
7.0
(1 ratings)
Support Rating
8.0
(2 ratings)
8.3
(6 ratings)
User Testimonials
Ceridian PowerpayNovatime (discontinued)
Likelihood to Recommend
Ceridian
In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.
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Discontinued Products
We continue to remain the only professional baseball team that utilizes NOVAtime for our scheduling of staff, mostly because it was designed to schedule hospital workers. The lag time when updating the ASM is extremely time consuming and the inability to work in multiple internet tabs or windows makes it that much more inefficient. I am sure it is a fantastic system for other organizations but it continues to be a challenge for us.
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Pros
Ceridian
  • Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
  • Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
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Discontinued Products
  • The report database is very extensive--there is a report for everything
  • Easy to use
  • Various ways for EEs and supervisors to access information
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Cons
Ceridian
  • Customer Support is Horrible
  • They over bill you for everything and ignore cancellation requests
  • They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
  • They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)
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Discontinued Products
  • There does need to be more support and knowledge when it comes to alternate workweek schedule types (9/80, etc.), as there have been a few unique challenges with those.
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Likelihood to Renew
Ceridian
No answers on this topic
Discontinued Products
The overall satisfaction within the organization has been luke warm, at best. The software may be more conducive for a hospital but I believe there is a reason why we are the lone baseball team utilizing it.
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Usability
Ceridian
No answers on this topic
Discontinued Products
On the employee's side of things, Novatime is pretty intuitive and fairly easy to use. All they have to do is either press a button to punch in or punch out. If they are entering in their hours, all they have to do is type in the number of hours per day. On the manager's side of things, Novatime is also fairly easy to use. It highlights in red any missed punches and in green any OT that the employee has. There are links on the homepage of the manager's page that will lead them to a list of all their employees' missed punches for a pay period and they can fix them all before payroll is due. Novatime becomes a bit more complicated on the administrator's side. The issues I have run into with Novatime normally come after updates/upgrades to their system. They have been getting better, but the administrator's side is still a bit clunky and takes a while to find what you are looking for. It is not as intuitive as the other sides and takes a bit of computer knowledge to figure it out.
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Support Rating
Ceridian
Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
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Discontinued Products
The program itself can be customized in many different ways to meet the needs of the company/organization that it is working with. The charts/graphs on the new homepage are somewhat helpful and link to useful information. It has some really nice scheduling features that allow managers to see the difference between hours expected to work and actual hours worked as well as overtime, absences, and non-scheduled shifts. Processing payroll is quite simple. PTO request off is straightforward.
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Alternatives Considered
Ceridian
Have not used any other payroll software in my experience.
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Discontinued Products
The product is easy to use, and everyone picks up on it quickly. It is less expensive, and has more to offer than any other product I’ve found.
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Return on Investment
Ceridian
  • The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
  • Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).
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Discontinued Products
  • We have had a few scenarios where the PTO accrual dropped off and it did take 3 attempts of reaching out to customer service to get it sorted.
  • The customer service team has collaborated with me in creating new PTO categories to automate certain needs to save me some time.
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ScreenShots