What users are saying about
8 Ratings
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Score 6.1 out of 100
3 Ratings
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Score 9 out of 100

Feature Set Ratings

    Payroll Management

    4.4

    Ceridian Powerpay

    44%

    PayrollHero

    Feature Set Not Supported
    N/A
    Ceridian Powerpay ranks higher in 7/7 features

    Pay calculation

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Support for external payroll vendors

    2.0
    20%
    1 Rating
    N/A
    0 Ratings

    Off-cycle/On-Demand payment

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Benefit plan administration

    1.2
    12%
    2 Ratings
    N/A
    0 Ratings

    Direct deposit files

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Reimbursement management

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • PayrollHero is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    5.5

    Ceridian Powerpay

    55%
    3 Ratings
    9.0

    PayrollHero

    90%
    1 Rating

    Support Rating

    8.0

    Ceridian Powerpay

    80%
    2 Ratings

    PayrollHero

    N/A
    0 Ratings

    Likelihood to Recommend

    Ceridian Powerpay

    In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
    I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.
    Anonymous | TrustRadius Reviewer

    PayrollHero

    It is good to track and manage employee data primarily. Clock-in and attendance management is at its best! Can be used for managing other required information for the employee. Can be worked more to generate the EPF and other saving details for the employee. Reporting can be improved for the office employees
    Steve Surya | TrustRadius Reviewer

    Pros

    Ceridian Powerpay

    • Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
    • Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
    Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

    PayrollHero

    • Employee Clock-in is the best function of this software.
    • It helps with managing attendance which can be further used for reporting purpose.
    • Works great with my iPhone and the web based browsers.
    Steve Surya | TrustRadius Reviewer

    Cons

    Ceridian Powerpay

    • Customer Support is Horrible
    • They over bill you for everything and ignore cancellation requests
    • They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
    • They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)
    Greg Dykstra | TrustRadius Reviewer

    PayrollHero

    • The interface for the software needs some improvements. the color combination doesn't look professional.
    • Need to manage the employee finance saving details as well.
    Steve Surya | TrustRadius Reviewer

    Pricing Details

    Ceridian Powerpay

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    PayrollHero

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Support Rating

    Ceridian Powerpay

    Ceridian Powerpay 8.0
    Based on 2 answers
    Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
    Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

    PayrollHero

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Ceridian Powerpay

    Have not used any other payroll software in my experience.
    Anonymous | TrustRadius Reviewer

    PayrollHero

    PayrollHero functions well than other available applications for HR management. It helps easy time tracking with better reporting for management. The interface can be improved more to make it unique and professional.But over all it helps with managing HR day to day operations easily. It has been great tool for HR people
    Steve Surya | TrustRadius Reviewer

    Return on Investment

    Ceridian Powerpay

    • The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
    • Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).
    Anonymous | TrustRadius Reviewer

    PayrollHero

    • Better time tracking of employees
    • Better payroll management
    • Employee records management got improved.
    Steve Surya | TrustRadius Reviewer

    Add comparison