Ceridian Powerpay vs. Square Payroll

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ceridian Powerpay
Score 4.1 out of 10
N/A
Ceridian's Powerpay allows small businesses to pay and manage employees quickly, accurately, and from anywhere. Ceridian boasts 40,000 Canadian small businesses using Powerpay.N/A
Square Payroll
Score 6.0 out of 10
N/A
Square Payroll is a payroll solution for hourly employees, from Square headquartered in San Francisco, California.N/A
Pricing
Ceridian PowerpaySquare Payroll
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Ceridian PowerpaySquare Payroll
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Ceridian PowerpaySquare Payroll
Top Pros
Top Cons
Features
Ceridian PowerpaySquare Payroll
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Ceridian Powerpay
2.1
3 Ratings
119% below category average
Square Payroll
7.9
6 Ratings
4% below category average
Pay calculation2.43 Ratings8.86 Ratings
Support for external payroll vendors2.01 Ratings8.65 Ratings
Off-cycle/On-Demand payment2.42 Ratings4.74 Ratings
Benefit plan administration1.02 Ratings9.15 Ratings
Direct deposit files2.43 Ratings7.26 Ratings
Salary revision and increment management2.43 Ratings8.94 Ratings
Reimbursement management2.43 Ratings7.85 Ratings
Best Alternatives
Ceridian PowerpaySquare Payroll
Small Businesses
OnPay
OnPay
Score 9.4 out of 10
OnPay
OnPay
Score 9.4 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.4 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.4 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 8.0 out of 10
Infor Human Resources
Infor Human Resources
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Ceridian PowerpaySquare Payroll
Likelihood to Recommend
1.6
(3 ratings)
4.8
(8 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
8.0
(2 ratings)
9.0
(2 ratings)
User Testimonials
Ceridian PowerpaySquare Payroll
Likelihood to Recommend
Ceridian
In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.
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Block, Inc (Square)
Square is an amazing platform to have total control over the payroll of all the employees of a company or a specific sector. This platform has a very good functionality to collect exact information on how long each employee works, that is one of its most outstanding characteristics, because it monitors work schedules and overtime and generates detailed reports on the work time of each employee. Square does not allow to schedule payments, that is one of the main problems, however, I consider that it is a very good option for small and medium-sized companies that are looking for a way to have more exact administrative control over the working hours of all their employees. It is a software that works in the cloud, so all the work information that is collected will remain safe without any risk of loss.
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Pros
Ceridian
  • Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
  • Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
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Block, Inc (Square)
  • 1099 contractor payments are easy, and they provide you with the IRS filing as part of the service.
  • Direct deposit/debit from your already connected account to the employee.
  • Reporting and management features are simple yet inclusive.
  • Low cost compared to alternative solutions.
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Cons
Ceridian
  • Customer Support is Horrible
  • They over bill you for everything and ignore cancellation requests
  • They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
  • They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)
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Block, Inc (Square)
  • It's a bit pricey for larger companies at $5 per person paid per month.
  • Has a bit of a learning curve that seems steeper than necessary
  • reports can be confusing at first
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Usability
Ceridian
No answers on this topic
Block, Inc (Square)
It could use a mobile-friendly interface. Other than that it's a simple layout and non-cluttered which allows you to get done what you need to get done. No unnecessary dodads or distractions.
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Support Rating
Ceridian
Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
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Block, Inc (Square)
I think they have quick and helpful customer service reps, however, I give them a 9 because I have had to wait on hold for long periods of time before.
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Alternatives Considered
Ceridian
Have not used any other payroll software in my experience.
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Block, Inc (Square)
I liked patriot, but I found it to be more confusing than Square and took me too much time to setup. I setup Square Payroll in about an hour. I would also say the Square interface made more sense to me. I also like how Square offers more things like benefits, etc. that can be added on.
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Return on Investment
Ceridian
  • The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
  • Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).
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Block, Inc (Square)
  • Square Payroll has dramatically reduced the time it takes to process payroll.
  • We could have a faster payroll with the Square POS integration for commission, but that is not something we've implemented yet.
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