What users are saying about
4 Ratings
8 Ratings
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Score 6.1 out of 100
4 Ratings
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Score 6 out of 100

Feature Set Ratings

  • syncHR ranks higher in 1 feature set: Payroll Management

Payroll Management

4.4

Ceridian Powerpay

44%
9.4

syncHR

94%
syncHR ranks higher in 5/7 features

Pay calculation

5.6
56%
3 Ratings
10.0
100%
1 Rating

Support for external payroll vendors

2.0
20%
1 Rating
N/A
0 Ratings

Off-cycle/On-Demand payment

5.5
55%
2 Ratings
N/A
0 Ratings

Benefit plan administration

1.2
12%
2 Ratings
9.0
90%
1 Rating

Direct deposit files

5.6
56%
3 Ratings
10.0
100%
1 Rating

Salary revision and increment management

5.6
56%
3 Ratings
10.0
100%
1 Rating

Reimbursement management

5.6
56%
3 Ratings
8.0
80%
1 Rating

Human Resource Management

Ceridian Powerpay

Feature Set Not Supported
N/A
9.4

syncHR

94%
syncHR ranks higher in 7/7 features

Employee demographic data

N/A
0 Ratings
9.0
90%
1 Rating

Employment history

N/A
0 Ratings
10.0
100%
1 Rating

Job profiles and administration

N/A
0 Ratings
9.0
90%
1 Rating

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
10.0
100%
1 Rating

Organizational charting

N/A
0 Ratings
10.0
100%
1 Rating

Organization and location management

N/A
0 Ratings
10.0
100%
1 Rating

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
8.0
80%
1 Rating

Leave and Attendance Management

Ceridian Powerpay

Feature Set Not Supported
N/A
9.0

syncHR

90%
syncHR ranks higher in 3/3 features

Approval workflow

N/A
0 Ratings
9.0
90%
1 Rating

Balance details

N/A
0 Ratings
9.0
90%
1 Rating

Annual carry-forward and encashment

N/A
0 Ratings
9.0
90%
1 Rating

Employee Self Service

Ceridian Powerpay

Feature Set Not Supported
N/A
9.2

syncHR

92%
syncHR ranks higher in 5/5 features

View and generate pay and benefit information

N/A
0 Ratings
10.0
100%
1 Rating

Update personal information

N/A
0 Ratings
10.0
100%
1 Rating

View company policy documentation

N/A
0 Ratings
9.0
90%
1 Rating

Employee recognition

N/A
0 Ratings
8.0
80%
1 Rating

View job history

N/A
0 Ratings
9.0
90%
1 Rating

Asset Management

Ceridian Powerpay

Feature Set Not Supported
N/A
10.0

syncHR

100%
syncHR ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
10.0
100%
1 Rating

HR Reporting

Ceridian Powerpay

Feature Set Not Supported
N/A
10.0

syncHR

100%
syncHR ranks higher in 3/3 features

Report builder

N/A
0 Ratings
10.0
100%
1 Rating

Pre-built reports

N/A
0 Ratings
10.0
100%
1 Rating

Ability to combine HR data with external data

N/A
0 Ratings
10.0
100%
1 Rating

Onboarding

Ceridian Powerpay

Feature Set Not Supported
N/A
10.0

syncHR

100%
syncHR ranks higher in 2/2 features

New hire portal

N/A
0 Ratings
10.0
100%
1 Rating

Manager tracking tools

N/A
0 Ratings
10.0
100%
1 Rating

Performance and Goals

Ceridian Powerpay

Feature Set Not Supported
N/A
9.0

syncHR

90%
syncHR ranks higher in 4/4 features

Corporate goal setting

N/A
0 Ratings
9.0
90%
1 Rating

Individual goal setting

N/A
0 Ratings
9.0
90%
1 Rating

Line-of sight-visibility

N/A
0 Ratings
9.0
90%
1 Rating

Performance tracking

N/A
0 Ratings
9.0
90%
1 Rating

Performance Management

Ceridian Powerpay

Feature Set Not Supported
N/A
8.4

syncHR

84%
syncHR ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
9.0
90%
1 Rating

Performance improvement plans

N/A
0 Ratings
9.0
90%
1 Rating

Review status tracking

N/A
0 Ratings
8.0
80%
1 Rating

Review reminders

N/A
0 Ratings
8.0
80%
1 Rating

Multiple review frequency

N/A
0 Ratings
8.0
80%
1 Rating

Recruiting / ATS

Ceridian Powerpay

Feature Set Not Supported
N/A
8.9

syncHR

89%
syncHR ranks higher in 7/7 features

Job Requisition Management

N/A
0 Ratings
9.0
90%
1 Rating

Company Website Posting

N/A
0 Ratings
9.0
90%
1 Rating

Publish to Social Media

N/A
0 Ratings
9.0
90%
1 Rating

Job Search Site Posting

N/A
0 Ratings
9.0
90%
1 Rating

Duplicate Candidate Prevention

N/A
0 Ratings
8.0
80%
1 Rating

Applicant Tracking

N/A
0 Ratings
9.0
90%
1 Rating

Notifications and Alerts

N/A
0 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • syncHR is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

5.5

Ceridian Powerpay

55%
3 Ratings
9.0

syncHR

90%
1 Rating

Usability

Ceridian Powerpay

N/A
0 Ratings
10.0

syncHR

100%
1 Rating

Support Rating

8.0

Ceridian Powerpay

80%
2 Ratings
9.0

syncHR

90%
2 Ratings

Online Training

Ceridian Powerpay

N/A
0 Ratings
10.0

syncHR

100%
1 Rating

Implementation Rating

Ceridian Powerpay

N/A
0 Ratings
9.0

syncHR

90%
2 Ratings

Likelihood to Recommend

Ceridian Powerpay

In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.
Anonymous | TrustRadius Reviewer

syncHR

syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform
Anonymous | TrustRadius Reviewer

Pros

Ceridian Powerpay

  • Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
  • Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

syncHR

  • Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
  • A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
  • Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
  • Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
  • Dynamic Security & Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
Anonymous | TrustRadius Reviewer

Cons

Ceridian Powerpay

  • Customer Support is Horrible
  • They over bill you for everything and ignore cancellation requests
  • They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
  • They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)
Greg Dykstra | TrustRadius Reviewer

syncHR

  • Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
  • Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
  • Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
Anonymous | TrustRadius Reviewer

Pricing Details

Ceridian Powerpay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Ceridian Powerpay Editions & Modules

Additional Pricing Details

syncHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Varies

Starting Price

$0 Per User per Month

syncHR Editions & Modules

Edition
syncHR v5.9Varies1
  1. Per User per Month
Additional Pricing Details
SyncHR charges a one-time implementation fee plus a PEPM fee. All charges are based on employer size and complexity.

Usability

Ceridian Powerpay

No score
No answers yet
No answers on this topic

syncHR

syncHR 10.0
Based on 1 answer
Overall the system is very easy to navigate but more importantly my employees find it so easy to use. The percentage of employees who now use ESS went up by 40%
Anonymous | TrustRadius Reviewer

Support Rating

Ceridian Powerpay

Ceridian Powerpay 8.0
Based on 2 answers
Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

syncHR

syncHR 9.0
Based on 2 answers
Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7
Anonymous | TrustRadius Reviewer

Online Training

Ceridian Powerpay

No score
No answers yet
No answers on this topic

syncHR

syncHR 10.0
Based on 1 answer
Training was very well done and thorough
Anonymous | TrustRadius Reviewer

Implementation Rating

Ceridian Powerpay

No score
No answers yet
No answers on this topic

syncHR

syncHR 9.0
Based on 2 answers
During the first few weeks of implementation it is important to have all key members participate in meetings. Finance, HR, Payroll and Benefits should be involved from the early stages to ensure that the solution is designed to meet your specific requirements. Since syncHR personalizes their solution for each company a few wrong steps early on regarding the design we wanted caused us to spend extra time later. The more info you provide syncHR upfront the better they can take all of your rules and needs into account from day one. In our case, finance did not get involved right away and therefore some of the items that we needed for our GL needed to be re-done. SyncHR was very accommodating though as they spent extra time with us to update some of the allocations so that finance got what they needed
Anonymous | TrustRadius Reviewer

Alternatives Considered

Ceridian Powerpay

Have not used any other payroll software in my experience.
Anonymous | TrustRadius Reviewer

syncHR

As I mentioned I have used UltiPro, ADP, Ceridian as well as several others and none of them seem to offer half of the functionality and service that syncHR provides. Although we had some problems from time to time, I hold companies in high regard by how they resolve these problems. It's a comfort knowing that my HCM provider truly cares about me and my business so if for no other reason than this, I feel syncHR is far and away the best system I have used. The system works as advertised which is all I could ask for
Anonymous | TrustRadius Reviewer

Return on Investment

Ceridian Powerpay

  • The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
  • Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).
Anonymous | TrustRadius Reviewer

syncHR

  • Due to complexity of our payroll, it would typically take us almost 3 full days to verify hours and perform retro changes before actually running payroll. With so many retroactive changes and manual calculations it was a time consuming and error prone process. With syncHR, the accuracy of payroll has increased tremendously and the amount of time we now spend preparing to process payroll decreased to less than 4 hours per week. All approved time seamlessly moves from the T&A module into payroll and all retro transactions are automatically processed.
  • When I initially selected syncHR I was a little hesitant because I never heard of them before and was concerned about their viability as a company and customer service. Several years later I'm happy to say that syncHR has provided better support than any of the better know competitors ever did.
  • Although no system is ever perfect, overall syncHR has exceeded most of my expectations. The sales and implementation process was wonderful, the salesperson was responsive and did not oversell what the system could do.
  • Training & Implementation - syncHR spent a considerable amount of time learning my business rules in order to build the system to meet my requirements. Training was provided on all aspects of the system until my team felt comfortable enough to handle things on their own. I never felt as though we had a set number of hours of training or that our questions, no matter how redundant or simple were a bother to them.
Anonymous | TrustRadius Reviewer

Screenshots

Ceridian Powerpay

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