Ceridian Powerpay vs. Tempus Central

In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.

I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.

Incentivized

If you are a manufacturing company, managing a few hundred blue-collar workers, you definitely need Tempus Central. This is the cheapest option we found so far, with all the required features. If you are a small company with fairly simple attendance policy settings and not many shifts, you can avoid using Tempus Central.

• Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
• Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.

Incentivized

• Gives us flexibility to set up attendance policy for various types of people
• It manages our Night shifts and Over Time policy very well
• It integrates well with the Biometric Devices, HRMS and Payroll system

• Customer Support is Horrible
• They over bill you for everything and ignore cancellation requests
• They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
• They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)

• I would like to see a few more analytics in the software

Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.

Incentivized

Have not used any other payroll software in my experience.

Incentivized

We selected Tempus Central for its flexibility and amount of policy setups we could do. Our complex requirements especially Night Shift management were not available with the most readily available HRMS. Hence, we move forward with Attendance Management first and maybe then we will move towards implementing an HRMS on our premises.

• The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
• Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).

Incentivized

• Our HRs save 4 days every month by automating attendance management
• No more excel sheet management, hence we get organized data in one place
• Ability to analyze employees' efficiency and productivity