Likelihood to Recommend With Powerpay you are not 'wondering' if your input will have the desired effect on an employee's pay cheque. You can actually see what the employee will be paid, what their tax burden is for the month! Not many payroll companies offer this feature. It's terrific to process payroll and know that the employee will receive the correct remuneration. No 'retro payments' to keep track of
Read full review I think the best place for TimeClock Plus to work would be at a restaurant or a busy business that has a lot of people to track and needs a robust dashboard to keep things in order. For my organization, we only have around 10 people max per location and it was a bit too expensive and complex for our needs. We could use a simpler system.
Read full review Pros ROE creation and amendment Self Service T4 the layout for entering time payroll/year end reports Security Log Payroll Preview Report - details at a glance Menu setup navigation Read full review Track hours Track hour details User-friendly as an employee Allows our team to stay compliant Track PTO Manage time sheet on a day to day basis Read full review Cons Response surveys to a service call should come after the next payroll run to verify all adjustment have in fact been made. Read full review Would be nice to see at end of day hours currently worked. Instead you have to do this using another function. Should be simpler way of putting employee's schedule in time clock rather than copying and pasting week after week, month after month. Should be a way to archive old employees. Read full review Likelihood to Renew Powerpay exceeds my expectations: it's easy to use and does not 'eat' my time by wondering what the end result will be. I can see what each employee's pay statement will look like before I submit the payroll for processing. Monthly processing fees are not exorbitant and the service from support it top notch, quick and awesome when you need it! What's not to like? It's a terrific company to have on your side!
Read full review Usability Powerpay is easy to use and is a logical online system. Nothing is overly complicating. Doing payroll is not overly complicated and this system is user friendly and easy to understand and use. And if you get stuck, there is a great support system to help you navigate and understand what you need to do.
Read full review Reliability and Availability I have never experienced application errors or unplanned outages. I do know that I could phone Dayforce Powerpay and give them hours and other deductions and they would do the payroll and I could either have them deliver the completed payroll by courier (there are small extra charges for this) or I could download the completed payroll on pay day. I have also been able to complete payroll our payroll at home instead of at the office. Dayforce is very accessible by phone or online.
Read full review Performance Pages online load in seconds. Click and it's instantly there! I have never had pages not loading properly or taking time to load. Payroll reports also downloads quickly. We do not interface Dayforce Powerpay with anything else
Read full review Support Rating Generally,
Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
Read full review The support representatives respond quickly and work hard to resolve every issue. They are always friendly and courteous. The email notifications are our most significant issue, and they are still not entirely resolved. I dislike having to sign forms to allow them access to the databases routinely...it seems this could be an annual document. Read full review Online Training I have used Powerpay before (at a previous employer) but a few years had elapsed. I had a quick online training session (less that 30 minutes) to recover basic knowledge and I was away. I still from time to time have to do something that i am not quite sure of and pick up the phone! Every one that works at Ceridian - now Dayforce - have been able to answer my question and tell me where to go in the program, click on what and do what I need to do. The support is out-of-this-world good!
Read full review Implementation Rating I initiated the implementation. I answered all the questions I was asked, prepared the documentation and sent it off and it was done! Quickly, efficiently and done well!
Read full review Alternatives Considered Wagepoint has made errors in the past. ADP has terrible customer service.
QuickBooks Online is convenient however the Dayforce Powerpay pricing is better for larger payrolls.
Payworks has no "run as is" option
Read full review We switched to Namely for our HRIS system and they had a time tracking solution integrated within their software which made us no longer need to utilize TimeClock Plus. Namely's time tracking also flowed seamlessly into our payroll which made the process much simpler and easier to use. The reporting is also much easier to utilize.
Read full review Contract Terms and Pricing Model Pretty standard contract terms. Unit pricing is about 30% less than the previous provider - service is about 150% better with Dayforce Powerpay that with the previous provider! We are billed twice per month as we do payroll twice per month.
Read full review Scalability We have a small staff of less than 20 employees. We moved our payroll from a previous provided because of terrible and expensive service. Dayforce is much, much easier to use and costs about 30% less than the previous provider. Dayforce Powerpay also seem to have people that speaks clearly and are efficient in everything they do so that less time is wasted by phone calls that has you on hold for 3 hours!
Read full review Professional Services They are all professional, knowledgeable, very pleasant to interact with and extremely helpful. They consistently take customer services to a higher level. Great people to deal with!
Read full review Return on Investment The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue. Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed). Read full review Positive: The ease of not manually tracking clocking in and out. Negative: Expensive and too robust of a software for a small team. Negative: The app is dated and needs an update and can be slow. Read full review ScreenShots