What users are saying about
8 Ratings
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Based on 8 reviews and ratings
UKG Ready
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Top Rated
318 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 318 reviews and ratings
Feature Set Ratings
- UKG Ready ranks higher in 1 feature set: Payroll Management
Payroll Management
4.4
Ceridian Powerpay
44%
7.9
UKG Ready
79%
UKG Ready ranks higher in 6/7 features
UKG Ready ranks higher in 6/7 features
Pay calculation
5.6
56%
3 Ratings
8.2
82%
135 Ratings
Support for external payroll vendors
2.0
20%
1 Rating
7.7
77%
82 Ratings
Off-cycle/On-Demand payment
5.5
55%
2 Ratings
7.9
79%
44 Ratings
Benefit plan administration
1.2
12%
2 Ratings
7.9
79%
103 Ratings
Direct deposit files
5.6
56%
3 Ratings
8.6
86%
104 Ratings
Salary revision and increment management
5.6
56%
3 Ratings
7.2
72%
99 Ratings
Reimbursement management
5.6
56%
3 Ratings
N/A
0 Ratings
Human Resource Management
Ceridian Powerpay
Feature Set Not Supported
N/A
7.4
UKG Ready
74%
UKG Ready ranks higher in 7/7 features
UKG Ready ranks higher in 7/7 features
Employee demographic data
N/A
0 Ratings
8.5
85%
130 Ratings
Employment history
N/A
0 Ratings
7.7
77%
126 Ratings
Job profiles and administration
N/A
0 Ratings
7.6
76%
124 Ratings
Workflow for transfers, promotions, pay raises, etc.
N/A
0 Ratings
7.2
72%
116 Ratings
Organizational charting
N/A
0 Ratings
6.5
65%
93 Ratings
Organization and location management
N/A
0 Ratings
7.0
70%
113 Ratings
Compliance data (COBRA, OSHA, etc.)
N/A
0 Ratings
7.3
73%
92 Ratings
Leave and Attendance Management
Ceridian Powerpay
Feature Set Not Supported
N/A
7.4
UKG Ready
74%
UKG Ready ranks higher in 3/3 features
UKG Ready ranks higher in 3/3 features
Approval workflow
N/A
0 Ratings
7.6
76%
120 Ratings
Balance details
N/A
0 Ratings
7.5
75%
127 Ratings
Annual carry-forward and encashment
N/A
0 Ratings
7.1
71%
110 Ratings
Employee Self Service
Ceridian Powerpay
Feature Set Not Supported
N/A
7.9
UKG Ready
79%
UKG Ready ranks higher in 4/4 features
UKG Ready ranks higher in 4/4 features
View and generate pay and benefit information
N/A
0 Ratings
8.2
82%
121 Ratings
Update personal information
N/A
0 Ratings
8.3
83%
126 Ratings
View company policy documentation
N/A
0 Ratings
7.7
77%
103 Ratings
View job history
N/A
0 Ratings
7.5
75%
105 Ratings
Asset Management
Ceridian Powerpay
Feature Set Not Supported
N/A
7.1
UKG Ready
71%
UKG Ready ranks higher in 1/1 features
UKG Ready ranks higher in 1/1 features
Tracking of all physical assets
N/A
0 Ratings
7.1
71%
51 Ratings
HR Reporting
Ceridian Powerpay
Feature Set Not Supported
N/A
7.6
UKG Ready
76%
UKG Ready ranks higher in 2/2 features
UKG Ready ranks higher in 2/2 features
Report builder
N/A
0 Ratings
7.7
77%
136 Ratings
Pre-built reports
N/A
0 Ratings
7.5
75%
136 Ratings
Onboarding
Ceridian Powerpay
Feature Set Not Supported
N/A
6.6
UKG Ready
66%
UKG Ready ranks higher in 2/2 features
UKG Ready ranks higher in 2/2 features
New hire portal
N/A
0 Ratings
6.8
68%
89 Ratings
Manager tracking tools
N/A
0 Ratings
6.5
65%
71 Ratings
Performance and Goals
Ceridian Powerpay
Feature Set Not Supported
N/A
6.4
UKG Ready
64%
UKG Ready ranks higher in 2/2 features
UKG Ready ranks higher in 2/2 features
Individual goal setting
N/A
0 Ratings
6.3
63%
45 Ratings
Performance tracking
N/A
0 Ratings
6.4
64%
51 Ratings
Performance Management
Ceridian Powerpay
Feature Set Not Supported
N/A
7.1
UKG Ready
71%
UKG Ready ranks higher in 5/5 features
UKG Ready ranks higher in 5/5 features
Performance plans
N/A
0 Ratings
6.9
69%
60 Ratings
Performance improvement plans
N/A
0 Ratings
6.8
68%
55 Ratings
Review status tracking
N/A
0 Ratings
7.3
73%
60 Ratings
Review reminders
N/A
0 Ratings
7.6
76%
62 Ratings
Multiple review frequency
N/A
0 Ratings
6.8
68%
48 Ratings
Succession Planning
Ceridian Powerpay
Feature Set Not Supported
N/A
5.3
UKG Ready
53%
UKG Ready ranks higher in 1/1 features
UKG Ready ranks higher in 1/1 features
Create succession plans/pools
N/A
0 Ratings
5.3
53%
18 Ratings
Recruiting / ATS
Ceridian Powerpay
Feature Set Not Supported
N/A
7.0
UKG Ready
70%
UKG Ready ranks higher in 7/7 features
UKG Ready ranks higher in 7/7 features
Job Requisition Management
N/A
0 Ratings
7.2
72%
59 Ratings
Company Website Posting
N/A
0 Ratings
7.3
73%
59 Ratings
Publish to Social Media
N/A
0 Ratings
6.5
65%
43 Ratings
Job Search Site Posting
N/A
0 Ratings
7.2
72%
42 Ratings
Duplicate Candidate Prevention
N/A
0 Ratings
6.8
68%
46 Ratings
Applicant Tracking
N/A
0 Ratings
6.8
68%
62 Ratings
Notifications and Alerts
N/A
0 Ratings
7.6
76%
66 Ratings
Attribute Ratings
- Ceridian Powerpay is rated higher in 1 area: Support Rating
- UKG Ready is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
5.5
Ceridian Powerpay
55%
3 Ratings
7.8
UKG Ready
78%
169 Ratings
Likelihood to Renew
Ceridian Powerpay
N/A
0 Ratings
9.0
UKG Ready
90%
11 Ratings
Usability
Ceridian Powerpay
N/A
0 Ratings
7.8
UKG Ready
78%
47 Ratings
Availability
Ceridian Powerpay
N/A
0 Ratings
9.5
UKG Ready
95%
4 Ratings
Performance
Ceridian Powerpay
N/A
0 Ratings
9.2
UKG Ready
92%
14 Ratings
Support Rating
8.0
Ceridian Powerpay
80%
2 Ratings
7.5
UKG Ready
75%
123 Ratings
In-Person Training
Ceridian Powerpay
N/A
0 Ratings
7.7
UKG Ready
77%
2 Ratings
Online Training
Ceridian Powerpay
N/A
0 Ratings
8.5
UKG Ready
85%
2 Ratings
Implementation Rating
Ceridian Powerpay
N/A
0 Ratings
6.8
UKG Ready
68%
11 Ratings
Product Scalability
Ceridian Powerpay
N/A
0 Ratings
9.5
UKG Ready
95%
2 Ratings
Likelihood to Recommend
Ceridian Powerpay
In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.

Verified User
Manager in Corporate
Restaurants Company, 11-50 employeesUKG Ready
UKG Ready is well suited for multi-location companies that are in jurisdictions as it provides a great platform for company-wide communication while also still having very clear options for location-based customizations that are required legally. I would say that it's been extremely effective for us as a company that has grown from ~400 employees when we implemented to over 500 in the past year, and it's been instrumental in giving us the ability to grow. I think UKG Ready is not well suited for small companies that have fewer than 50 employees due to the high PEPM cost.
Human Resources Manager
Brightwater Senior Living Group, LLCHospital & Health Care, 501-1000 employees
Pros
Ceridian Powerpay
- Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
- Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
VP, People & Operations
Peel Mutual InsuranceInsurance, 11-50 employees
UKG Ready
- Streamlines the process between HR and payroll. Each team can quickly see and share information.
- Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
- Appearance -The system is easy to use and attractive for users.
- The payroll process specifically is very well laid out.
- Communication! UKG has really stepped up on communication and training especially around tax related deadlines.

Verified User
Employee in Finance and Accounting
Hospital & Health Care Company, 501-1000 employeesCons
Ceridian Powerpay
- Customer Support is Horrible
- They over bill you for everything and ignore cancellation requests
- They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
- They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)
Accounting Manager
Henry of Pelham Inc.Food & Beverages, 51-200 employees
UKG Ready
- Recruitment module is clunky for hiring managers, people who are not administrators.
- Some of the setups don't make sense when administering - for example managing multiple pay rates.
- Some of our integrations do not work properly and it is difficult to get a UKG Ready person to work through it with the 3rd party partner.
VP HR
YMCA of the Fox CitiesNon-profit Organization Management, 1001-5000 employees
Pricing Details
Ceridian Powerpay
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—UKG Ready
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Starting Price
—Likelihood to Renew
Ceridian Powerpay
No score
No answers yet
No answers on this topic
UKG Ready
UKG Ready 9.0
Based on 11 answers
We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
Technology Director
Union Parish School DistrictPrimary/Secondary Education, 201-500 employees
Usability
Ceridian Powerpay
No score
No answers yet
No answers on this topic
UKG Ready
UKG Ready 7.8
Based on 47 answers
The improvements have made some of my previous challenges easier...the new layout definitely makes it easier and you can toggle between different views. Some of the new features in recruitment have made things easier for our hiring managers...they really seem to like these features.
Human Resources Director
Kettle Moraine YMCAHealth, Wellness and Fitness, 501-1000 employees
Reliability and Availability
Ceridian Powerpay
No score
No answers yet
No answers on this topic
UKG Ready
UKG Ready 9.5
Based on 4 answers
The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
Programmer Analyst
Wicomico County Public SchoolsPrimary/Secondary Education, 1001-5000 employees
Performance
Ceridian Powerpay
No score
No answers yet
No answers on this topic
UKG Ready
UKG Ready 9.2
Based on 14 answers
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
Human Resources Director
Markesan Resident Home, Inc.Hospital & Health Care, 51-200 employees
Support Rating
Ceridian Powerpay
Ceridian Powerpay 8.0
Based on 2 answers
Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
VP, People & Operations
Peel Mutual InsuranceInsurance, 11-50 employees
UKG Ready
UKG Ready 7.5
Based on 123 answers
If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.

Verified User
Director in Finance and Accounting
Education Management Company, 201-500 employeesIn-Person Training
Ceridian Powerpay
No score
No answers yet
No answers on this topic
UKG Ready
UKG Ready 7.7
Based on 2 answers
Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
Programmer Analyst
Wicomico County Public SchoolsPrimary/Secondary Education, 1001-5000 employees
Online Training
Ceridian Powerpay
No score
No answers yet
No answers on this topic
UKG Ready
UKG Ready 8.5
Based on 2 answers
Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
Programmer Analyst
Wicomico County Public SchoolsPrimary/Secondary Education, 1001-5000 employees
Implementation Rating
Ceridian Powerpay
No score
No answers yet
No answers on this topic
UKG Ready
UKG Ready 6.8
Based on 11 answers
Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.

Verified User
Contributor in Human Resources
Government Administration Company, 201-500 employeesAlternatives Considered
Ceridian Powerpay
Have not used any other payroll software in my experience.

Verified User
Manager in Corporate
Restaurants Company, 11-50 employeesUKG Ready
Our organization was a long-time user of UKG Telestaff and we found that the ADT payroll services did not integrate easily for payroll processing and management. The success we experienced with UKG Telestaff (formerly Kronos) made the decision easy to continue with their products, like UKG Ready, when our organization separated from local government and became a stand-alone entity. UKG Ready's integration did not come without issues by any means, however, the build and integration teams (on both sides) were able to cooperate and work through all the problems encountered.
Battalion Chief
East Fork Fire Protection DistrictPublic Safety, 51-200 employees
Scalability
Ceridian Powerpay
No score
No answers yet
No answers on this topic
UKG Ready
UKG Ready 9.5
Based on 2 answers
Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
Programmer Analyst
Wicomico County Public SchoolsPrimary/Secondary Education, 1001-5000 employees
Return on Investment
Ceridian Powerpay
- The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
- Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).

Verified User
Manager in Corporate
Restaurants Company, 11-50 employeesUKG Ready
- Positive: We have had better reporting with UKG Ready.
- Negative: We still have no benefit integration with our external benefit administrator after 2 years on the UKG Ready Platform. The first attempt that took 2 years failed and now UKG wants us to pay for a single directional integration. This has cost excessive staff hours for manual intervention.
- Negative: Any payroll adjustment requirements are not easy and the UKG Process is outdated. We recently had a payroll issue and were forced to issue a 2nd payroll but the payroll was delayed because UKG cannot (will not) process the same day. This is unacceptable and since Kronos and Ultimate Software merged, Ultimate software was able to process same day as are many other payroll companies that do not have as much power as UKG Ready does.
- Positive: We are able to use position management for better budgeting. There could be some upgrades to this module, but it does do what was promised.
- Negative: Quarterly and year-end closeouts are 3rd business days, which is not always possible. Very inflexible in regards to this. Even when it is done timely, we get random notices and charges that it was not done even though we can prove it was.
- Positive: It appears customer service is getting better. We struggled at first, but lately, it seems better.
CFO (Chief Financial Officer)
Community Services for Every1, Inc.Non-profit Organization Management, 501-1000 employees