What users are saying about
8 Ratings
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Score 6.1 out of 100
131 Ratings
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Score 7.7 out of 100

Feature Set Ratings

    Payroll Management

    4.4

    Ceridian Powerpay

    44%

    UKG Workforce Central

    Feature Set Not Supported
    N/A
    Ceridian Powerpay ranks higher in 7/7 features

    Pay calculation

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Support for external payroll vendors

    2.0
    20%
    1 Rating
    N/A
    0 Ratings

    Off-cycle/On-Demand payment

    5.5
    55%
    2 Ratings
    N/A
    0 Ratings

    Benefit plan administration

    1.2
    12%
    2 Ratings
    N/A
    0 Ratings

    Direct deposit files

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Reimbursement management

    5.6
    56%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Ceridian Powerpay is rated higher in 1 area: Support Rating
    • UKG Workforce Central is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    5.5

    Ceridian Powerpay

    55%
    3 Ratings
    8.3

    UKG Workforce Central

    83%
    38 Ratings

    Likelihood to Renew

    Ceridian Powerpay

    N/A
    0 Ratings
    5.0

    UKG Workforce Central

    50%
    11 Ratings

    Support Rating

    8.0

    Ceridian Powerpay

    80%
    2 Ratings
    7.2

    UKG Workforce Central

    72%
    14 Ratings

    Online Training

    Ceridian Powerpay

    N/A
    0 Ratings
    8.0

    UKG Workforce Central

    80%
    1 Rating

    Likelihood to Recommend

    Ceridian Powerpay

    In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
    I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.
    Anonymous | TrustRadius Reviewer

    UKG Workforce Central

    This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
    Gretchen Taylor | TrustRadius Reviewer

    Pros

    Ceridian Powerpay

    • Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
    • Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
    Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

    UKG Workforce Central

    • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
    • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
    Anonymous | TrustRadius Reviewer

    Cons

    Ceridian Powerpay

    • Customer Support is Horrible
    • They over bill you for everything and ignore cancellation requests
    • They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
    • They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)
    Greg Dykstra | TrustRadius Reviewer

    UKG Workforce Central

    • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
    • System errors - the system crashes regularly on us with no real explanation why
    • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Ceridian Powerpay

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    UKG Workforce Central

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    Likelihood to Renew

    Ceridian Powerpay

    No score
    No answers yet
    No answers on this topic

    UKG Workforce Central

    UKG Workforce Central 5.0
    Based on 11 answers
    Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
    Spencer Hamons, MSOL, CHCIO | TrustRadius Reviewer

    Support Rating

    Ceridian Powerpay

    Ceridian Powerpay 8.0
    Based on 2 answers
    Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
    Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

    UKG Workforce Central

    UKG Workforce Central 7.2
    Based on 14 answers
    Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
    Juan Osegueda | TrustRadius Reviewer

    Alternatives Considered

    Ceridian Powerpay

    Have not used any other payroll software in my experience.
    Anonymous | TrustRadius Reviewer

    UKG Workforce Central

    Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
    John Pavarini | TrustRadius Reviewer

    Return on Investment

    Ceridian Powerpay

    • The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
    • Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).
    Anonymous | TrustRadius Reviewer

    UKG Workforce Central

    • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
    Anonymous | TrustRadius Reviewer

    Screenshots

    Ceridian Powerpay

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