What users are saying about
5 Ratings
7 Ratings
5 Ratings
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Score 9.1 out of 100
7 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

Ceros

Ceros is fantastic for companies who can afford it. It's not ideal for startups who don't have the budget for it. If your company or agency is interested in creating interactive content, but you don't have the skill sets in-house to develop or code them properly, Ceros is for you
Daniel Berry | TrustRadius Reviewer

Opal

I honestly cannot recommend this tool enough. Opal is such a valuable tool for brand content creators and there is nothing like it available. If you're serious about content marketing and have a need to find ways to collaborate, plan and provide more visibility among teams, then Opal really is the only way to go. One more thing that's not being mentioned: The tool is simply amazing but it's only as amazing is the team behind the tool. Their customer support and willingness to quickly be in touch when needed is a key feature within itself. Seriously, such a good team of people.
Kenji Onozawa | TrustRadius Reviewer

Feature Rating Comparison

Content Creation

Ceros
8.5
Opal
Ideation
Ceros
9.8
Opal
Approval workflows
Ceros
9.5
Opal
Content collaboration
Ceros
5.8
Opal
Network for content licensing/production
Ceros
9.0
Opal

Content Publishing

Ceros
8.8
Opal
Content hub
Ceros
5.1
Opal
Forms / Gated content
Ceros
9.8
Opal
Embedded CTAs
Ceros
8.4
Opal
Content distribution
Ceros
9.6
Opal
Content promotion
Ceros
9.6
Opal
Content automation
Ceros
10.0
Opal

Content Reporting & Analytics

Ceros
8.9
Opal
Audience profiling and targeting
Ceros
10.0
Opal
Closed-loop tracking and reporting
Ceros
5.0
Opal
Content performance analytics
Ceros
9.8
Opal
Campaign optimization dashboard
Ceros
9.8
Opal
Competitive analytics
Ceros
9.6
Opal

Project Management

Ceros
Opal
7.9
Task Management
Ceros
Opal
9.1
Gantt Charts
Ceros
Opal
9.1
Scheduling
Ceros
Opal
9.1
Workflow Automation
Ceros
Opal
9.1
Mobile Access
Ceros
Opal
1.0
Search
Ceros
Opal
9.1
Visual planning tools
Ceros
Opal
9.1

Communication

Ceros
Opal
6.1
Chat
Ceros
Opal
4.5
Notifications
Ceros
Opal
9.1
Discussions
Ceros
Opal
4.5

File Sharing & Management

Ceros
Opal
9.1
Versioning
Ceros
Opal
9.1
Video files
Ceros
Opal
9.1
Audio files
Ceros
Opal
9.1
Document collaboration
Ceros
Opal
9.1
Access control
Ceros
Opal
9.1

Pros

Ceros

  • Easy to use and adopt user interface. If you know basic Photoshop, you can use this.
  • Encouraging roadmap - the product has gotten better every year. The company obviously listens to client feedback.
  • Smart, dedicated client team - always checking in, comes with new ideas, generally nice people. We always love our meetings with them!
Anonymous | TrustRadius Reviewer

Opal

  • Content planning: you can look at one asset and see how it is being used across multiple channels by multiple teams.
  • Content collaboration: it is really easy to see what other people and teams are contributing to an asset, or how they are using it. We can also duplicate content that was created by another team to use as a starting point in our own content collaboration.
  • High level/big picture overview: Opal allows us to see content that is being created, planned and scheduled very easily; it goes beyond social content (which we can also see in Sprinklr) to show us content created across multiple channels.
Kelly Rigotti | TrustRadius Reviewer

Cons

Ceros

  • A direct to consumer model
  • Price point is high, but understandably
Sierra Schubach | TrustRadius Reviewer

Opal

  • No publishing capabilities, for the most part.
  • No analytics tie-ins.
  • Rather pricey.
  • Requires someone to really manage the structure in order to keep the tool organized and use it effectively. When this is done right, though, it's worthwhile.
Anonymous | TrustRadius Reviewer

Support Rating

Ceros

Ceros 10.0
Based on 2 answers
Our CSMs have always been 100% and their support team typically responds within an hour or two. Their design/build team also worked with us on perfecting several experiences and are always mindful of how a project is going. One of their designers didn't really understand one of our requests and the project took more rounds of revisions than in previous projects, but they rectified the issue and the project came out well in the end. That outcome probably only happened in the time it did due to our CSM consistently checking in and getting feedback throughout the project - unfortunately, not something that happens enough with all our partners.
Anonymous | TrustRadius Reviewer

Opal

No score
No answers yet
No answers on this topic

Alternatives Considered

Ceros

Ceros takes what would be difficult to accomplish in the Adobe suite of products and makes it easy. When it comes to user experience, user interface and customization options, Ceros is a much better alternative than Adobe. However, Adobe is the trusted name and some may be more comfortable with Adobe products
Daniel Berry | TrustRadius Reviewer

Opal

You get for what you paid for. Opal has more features
Teena Thach | TrustRadius Reviewer

Return on Investment

Ceros

  • Just started using, stay tuned for positive impact numbers!
Sierra Schubach | TrustRadius Reviewer

Opal

  • Opal allows for more discipline in marketing as teams are better aligned on messaging and big moments.
  • Opal cuts down on communication breakdowns and mistakes, which in the end leads to more happy customers.
  • I think Opal provides the team with more confidence as everyone is on the same page. With everything in one place rather than communications being lost in emails, etc., everyone is more efficient and can work knowing that there is one source of truth.
Kenji Onozawa | TrustRadius Reviewer

Screenshots

Pricing Details

Ceros

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Ceros Editions & Modules

Edition
Annual Subscription$36,0001
  1. per year
Additional Pricing Details

Opal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Opal Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison