What users are saying about
7 Ratings
8 Ratings
7 Ratings
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Score 7.7 out of 100
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5 out of 100

Feature Set Ratings

    Content Creation

    8.0

    Ceros

    80%

    Opal

    Feature Set Not Supported
    N/A
    Ceros ranks higher in 4/4 features

    Ideation

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Approval workflows

    4.0
    40%
    3 Ratings
    N/A
    0 Ratings

    Content collaboration

    9.0
    90%
    4 Ratings
    N/A
    0 Ratings

    Network for content licensing/production

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Content Publishing

    5.7

    Ceros

    57%

    Opal

    Feature Set Not Supported
    N/A
    Ceros ranks higher in 6/6 features

    Content hub

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Forms / Gated content

    3.0
    30%
    3 Ratings
    N/A
    0 Ratings

    Embedded CTAs

    8.0
    80%
    4 Ratings
    N/A
    0 Ratings

    Content distribution

    4.0
    40%
    3 Ratings
    N/A
    0 Ratings

    Content promotion

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Content automation

    2.0
    20%
    2 Ratings
    N/A
    0 Ratings

    Content Reporting & Analytics

    3.7

    Ceros

    37%

    Opal

    Feature Set Not Supported
    N/A
    Ceros ranks higher in 5/5 features

    Audience profiling and targeting

    1.0
    10%
    2 Ratings
    N/A
    0 Ratings

    Closed-loop tracking and reporting

    1.0
    10%
    4 Ratings
    N/A
    0 Ratings

    Content performance analytics

    5.0
    50%
    3 Ratings
    N/A
    0 Ratings

    Campaign optimization dashboard

    2.0
    20%
    3 Ratings
    N/A
    0 Ratings

    Competitive analytics

    9.7
    97%
    2 Ratings
    N/A
    0 Ratings

    Project Management

    Ceros

    Feature Set Not Supported
    N/A
    7.9

    Opal

    79%
    Opal ranks higher in 7/7 features

    Task Management

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Gantt Charts

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Scheduling

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Workflow Automation

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Mobile Access

    N/A
    0 Ratings
    1.0
    10%
    1 Rating

    Search

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Visual planning tools

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Communication

    Ceros

    Feature Set Not Supported
    N/A
    6.1

    Opal

    61%
    Opal ranks higher in 3/3 features

    Chat

    N/A
    0 Ratings
    4.5
    45%
    1 Rating

    Notifications

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Discussions

    N/A
    0 Ratings
    4.5
    45%
    1 Rating

    File Sharing & Management

    Ceros

    Feature Set Not Supported
    N/A
    9.1

    Opal

    91%
    Opal ranks higher in 5/5 features

    Versioning

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Video files

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Audio files

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Document collaboration

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Access control

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Attribute Ratings

    • Opal is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    Ceros

    90%
    4 Ratings
    9.2

    Opal

    92%
    5 Ratings

    Likelihood to Renew

    Ceros

    N/A
    0 Ratings
    10.0

    Opal

    100%
    1 Rating

    Support Rating

    10.0

    Ceros

    100%
    2 Ratings

    Opal

    N/A
    0 Ratings

    Likelihood to Recommend

    Ceros

    Ceros is fantastic for companies who can afford it. It's not ideal for startups who don't have the budget for it. If your company or agency is interested in creating interactive content, but you don't have the skill sets in-house to develop or code them properly, Ceros is for you
    Daniel Berry | TrustRadius Reviewer

    Opal

    I honestly cannot recommend this tool enough. Opal is such a valuable tool for brand content creators and there is nothing like it available. If you're serious about content marketing and have a need to find ways to collaborate, plan and provide more visibility among teams, then Opal really is the only way to go. One more thing that's not being mentioned: The tool is simply amazing but it's only as amazing is the team behind the tool. Their customer support and willingness to quickly be in touch when needed is a key feature within itself. Seriously, such a good team of people.
    Kenji Onozawa | TrustRadius Reviewer

    Pros

    Ceros

    • Easy to use and adopt user interface. If you know basic Photoshop, you can use this.
    • Encouraging roadmap - the product has gotten better every year. The company obviously listens to client feedback.
    • Smart, dedicated client team - always checking in, comes with new ideas, generally nice people. We always love our meetings with them!
    Anonymous | TrustRadius Reviewer

    Opal

    • Content planning: you can look at one asset and see how it is being used across multiple channels by multiple teams.
    • Content collaboration: it is really easy to see what other people and teams are contributing to an asset, or how they are using it. We can also duplicate content that was created by another team to use as a starting point in our own content collaboration.
    • High level/big picture overview: Opal allows us to see content that is being created, planned and scheduled very easily; it goes beyond social content (which we can also see in Sprinklr) to show us content created across multiple channels.
    Kelly Rigotti | TrustRadius Reviewer

    Cons

    Ceros

    • A direct to consumer model
    • Price point is high, but understandably
    Sierra Schubach | TrustRadius Reviewer

    Opal

    • No publishing capabilities, for the most part.
    • No analytics tie-ins.
    • Rather pricey.
    • Requires someone to really manage the structure in order to keep the tool organized and use it effectively. When this is done right, though, it's worthwhile.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Ceros

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $36,000 per year

    Ceros Editions & Modules

    Edition
    Annual Subscription$36,0001
    1. per year
    Additional Pricing Details

    Opal

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Opal Editions & Modules

    Additional Pricing Details

    Support Rating

    Ceros

    Ceros 10.0
    Based on 2 answers
    Our CSMs have always been 100% and their support team typically responds within an hour or two. Their design/build team also worked with us on perfecting several experiences and are always mindful of how a project is going. One of their designers didn't really understand one of our requests and the project took more rounds of revisions than in previous projects, but they rectified the issue and the project came out well in the end. That outcome probably only happened in the time it did due to our CSM consistently checking in and getting feedback throughout the project - unfortunately, not something that happens enough with all our partners.
    Anonymous | TrustRadius Reviewer

    Opal

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Ceros

    Ceros takes what would be difficult to accomplish in the Adobe suite of products and makes it easy. When it comes to user experience, user interface and customization options, Ceros is a much better alternative than Adobe. However, Adobe is the trusted name and some may be more comfortable with Adobe products
    Daniel Berry | TrustRadius Reviewer

    Opal

    You get for what you paid for. Opal has more features
    Teena Thach | TrustRadius Reviewer

    Return on Investment

    Ceros

    • Increased win rate during presentations.
    • Elevated content appearance.
    • Engaged audience more.
    Anonymous | TrustRadius Reviewer

    Opal

    • Opal allows for more discipline in marketing as teams are better aligned on messaging and big moments.
    • Opal cuts down on communication breakdowns and mistakes, which in the end leads to more happy customers.
    • I think Opal provides the team with more confidence as everyone is on the same page. With everything in one place rather than communications being lost in emails, etc., everyone is more efficient and can work knowing that there is one source of truth.
    Kenji Onozawa | TrustRadius Reviewer

    Screenshots

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