Likelihood to Recommend Ceros is fantastic for companies who can afford it. It's not ideal for startups who don't have the budget for it. If your company or agency is interested in creating interactive content, but you don't have the skill sets in-house to develop or code them properly, Ceros is for you
Read full review Very useful for the management, planning, and programming of all social networks, as well as marketing campaigns. One of the best tools to make life easier for community managers and automate daily tasks such as content publishing. It is my favorite for managing my clients' networks.
Inés Prieto R&D / Product Development Engineer - Quality
Read full review Pros Easy to use and adopt user interface. If you know basic Photoshop, you can use this. Encouraging roadmap - the product has gotten better every year. The company obviously listens to client feedback. Smart, dedicated client team - always checking in, comes with new ideas, generally nice people. We always love our meetings with them! Read full review Create social content from briefing all the way through to the approval process. Social planner for managing topics and content streams across multiple channels. Robust API and integrations. Image library (with cost-free access/rights to stock photo libraries). Frequent updates to the platform. Built-in community management. Read full review Cons A direct to consumer model Price point is high, but understandably Read full review A lot of the features in Percolate are very well built, but only provide the bare minimum as features go. Its editorial calendar for example lacks export/import features and its multimedia repository only supports images. In many ways, Percolate is trying very hard to be too much at the same time. At the moment, Percolate lacks user level management. We can add users who need to be moderated before posting, but it is for example not possible to add users just for one specific function (like the multimedia database). Read full review Likelihood to Renew Percolate is a great tool for us, because we need the approval process workflows. The training was great when we first signed on, and the interface is very user friendly. We have trained our interns to use it as well with no issues. It makes keeping up with our content calendar a breeze and we can easily see what posts have been approved and which ones are still pending at a quick glance
Read full review Support Rating Our CSMs have always been 100% and their support team typically responds within an hour or two. Their design/build team also worked with us on perfecting several experiences and are always mindful of how a project is going. One of their designers didn't really understand one of our requests and the project took more rounds of revisions than in previous projects, but they rectified the issue and the project came out well in the end. That outcome probably only happened in the time it did due to our CSM consistently checking in and getting feedback throughout the project - unfortunately, not something that happens enough with all our partners.
Read full review Implementation Rating Rarely has a company shown this much support during implementation. This almost got to the point where it was too much hand holding. Sometimes, social teams just want the keys to the car so they can drive it themselves instead of waiting on someone to drive along with them...
Read full review Alternatives Considered Ceros takes what would be difficult to accomplish in the Adobe suite of products and makes it easy. When it comes to user experience, user interface and customization options, Ceros is a much better alternative than Adobe. However, Adobe is the trusted name and some may be more comfortable with Adobe products
Read full review Percolate and Falcon have many similarities and provide many of the same features, however Percolate felt a bit more robust than Falcon, although it does come with a higher price tag to match. Both platforms are excellent for content approval workflows, content scheduling, and community management. Percolate offers additional features such as an Asset Management Library and a section for creative briefs and collaboration with internal teams.
Read full review Return on Investment Increased win rate during presentations. Elevated content appearance. Engaged audience more. Read full review Percolate has made it much easier to communicate between teams and has provided a return on investment in that area in particular. Percolate also helps save time because you are able to schedule social media posts across channels easily. It has also been an easy way to work with remote team members, which is very helpful. Read full review ScreenShots Percolate, now part of Seismic Screenshots