What users are saying about
7 Ratings
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Top Rated
649 Ratings
7 Ratings
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Score 7.7 out of 100

SharpSpring from Constant Contact

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Top Rated
649 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Feature Set Ratings

    Content Creation

    8.0

    Ceros

    80%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Ceros ranks higher in 4/4 features

    Ideation

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Approval workflows

    4.0
    40%
    3 Ratings
    N/A
    0 Ratings

    Content collaboration

    9.0
    90%
    4 Ratings
    N/A
    0 Ratings

    Network for content licensing/production

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Content Publishing

    5.7

    Ceros

    57%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Ceros ranks higher in 6/6 features

    Content hub

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Forms / Gated content

    3.0
    30%
    3 Ratings
    N/A
    0 Ratings

    Embedded CTAs

    8.0
    80%
    4 Ratings
    N/A
    0 Ratings

    Content distribution

    4.0
    40%
    3 Ratings
    N/A
    0 Ratings

    Content promotion

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Content automation

    2.0
    20%
    2 Ratings
    N/A
    0 Ratings

    Content Reporting & Analytics

    3.7

    Ceros

    37%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Ceros ranks higher in 5/5 features

    Audience profiling and targeting

    1.0
    10%
    2 Ratings
    N/A
    0 Ratings

    Closed-loop tracking and reporting

    1.0
    10%
    4 Ratings
    N/A
    0 Ratings

    Content performance analytics

    5.0
    50%
    3 Ratings
    N/A
    0 Ratings

    Campaign optimization dashboard

    2.0
    20%
    3 Ratings
    N/A
    0 Ratings

    Competitive analytics

    9.7
    97%
    2 Ratings
    N/A
    0 Ratings

    Email & Online Marketing

    Ceros

    Feature Set Not Supported
    N/A
    7.4

    SharpSpring from Constant Contact

    74%
    SharpSpring from Constant Contact ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    7.5
    75%
    462 Ratings

    Dynamic content

    N/A
    0 Ratings
    7.4
    74%
    446 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    7.0
    70%
    427 Ratings

    Landing pages

    N/A
    0 Ratings
    6.4
    64%
    434 Ratings

    A/B testing

    N/A
    0 Ratings
    8.0
    80%
    389 Ratings

    Mobile optimization

    N/A
    0 Ratings
    4.0
    40%
    420 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.5
    85%
    809 Ratings

    List management

    N/A
    0 Ratings
    8.9
    89%
    493 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    9.0
    90%
    467 Ratings

    Lead Management

    Ceros

    Feature Set Not Supported
    N/A
    8.8

    SharpSpring from Constant Contact

    88%
    SharpSpring from Constant Contact ranks higher in 4/4 features

    Lead nurturing

    N/A
    0 Ratings
    9.2
    92%
    478 Ratings

    Lead scoring and grading

    N/A
    0 Ratings
    8.3
    83%
    485 Ratings

    Data quality management

    N/A
    0 Ratings
    8.7
    87%
    461 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    8.9
    89%
    457 Ratings

    Campaign Management

    Ceros

    Feature Set Not Supported
    N/A
    8.5

    SharpSpring from Constant Contact

    85%
    SharpSpring from Constant Contact ranks higher in 2/2 features

    Calendaring

    N/A
    0 Ratings
    8.4
    84%
    332 Ratings

    Event/webinar marketing

    N/A
    0 Ratings
    8.7
    87%
    314 Ratings

    Social Media Marketing

    Ceros

    Feature Set Not Supported
    N/A
    6.7

    SharpSpring from Constant Contact

    67%
    SharpSpring from Constant Contact ranks higher in 2/2 features

    Social sharing and campaigns

    N/A
    0 Ratings
    6.6
    66%
    310 Ratings

    Social profile integration

    N/A
    0 Ratings
    6.9
    69%
    356 Ratings

    Reporting & Analytics

    Ceros

    Feature Set Not Supported
    N/A
    8.3

    SharpSpring from Constant Contact

    83%
    SharpSpring from Constant Contact ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    8.0
    80%
    480 Ratings

    Standard reports

    N/A
    0 Ratings
    8.7
    87%
    481 Ratings

    Custom reports

    N/A
    0 Ratings
    8.3
    83%
    442 Ratings

    Platform & Infrastructure

    Ceros

    Feature Set Not Supported
    N/A
    8.1

    SharpSpring from Constant Contact

    81%
    SharpSpring from Constant Contact ranks higher in 6/6 features

    API

    N/A
    0 Ratings
    8.2
    82%
    359 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    8.3
    83%
    397 Ratings

    Customizability

    N/A
    0 Ratings
    8.0
    80%
    435 Ratings

    Integration with Salesforce.com

    N/A
    0 Ratings
    8.0
    80%
    214 Ratings

    Integration with Microsoft Dynamics CRM

    N/A
    0 Ratings
    8.0
    80%
    97 Ratings

    Integration with SugarCRM

    N/A
    0 Ratings
    7.7
    77%
    90 Ratings

    Attribute Ratings

    • Ceros is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.0

    Ceros

    90%
    4 Ratings
    8.9

    SharpSpring from Constant Contact

    89%
    517 Ratings

    Likelihood to Renew

    Ceros

    N/A
    0 Ratings
    7.6

    SharpSpring from Constant Contact

    76%
    32 Ratings

    Usability

    Ceros

    N/A
    0 Ratings
    8.1

    SharpSpring from Constant Contact

    81%
    70 Ratings

    Availability

    Ceros

    N/A
    0 Ratings
    7.1

    SharpSpring from Constant Contact

    71%
    3 Ratings

    Performance

    Ceros

    N/A
    0 Ratings
    4.1

    SharpSpring from Constant Contact

    41%
    3 Ratings

    Support Rating

    10.0

    Ceros

    100%
    2 Ratings
    8.5

    SharpSpring from Constant Contact

    85%
    80 Ratings

    Online Training

    Ceros

    N/A
    0 Ratings
    4.5

    SharpSpring from Constant Contact

    45%
    2 Ratings

    Implementation Rating

    Ceros

    N/A
    0 Ratings
    7.9

    SharpSpring from Constant Contact

    79%
    15 Ratings

    Product Scalability

    Ceros

    N/A
    0 Ratings
    3.1

    SharpSpring from Constant Contact

    31%
    2 Ratings

    Likelihood to Recommend

    Ceros

    Ceros is fantastic for companies who can afford it. It's not ideal for startups who don't have the budget for it. If your company or agency is interested in creating interactive content, but you don't have the skill sets in-house to develop or code them properly, Ceros is for you
    Daniel Berry | TrustRadius Reviewer

    SharpSpring from Constant Contact

    SharpSpring is great for creating and tracking campaigns that span multiple channels. With the Salesforce integration, we are able to keep our Sales team focused inside Salesforce without them needing to learn a new tool. Our Marketing team uses SharpSpring to nurture leads before handing them off to the Sales team. Though the features are available, SharpSpring would not be suitable for social media management or blogs; our third-party tools do a better job at that.
    Andrea Nwobosi | TrustRadius Reviewer

    Pros

    Ceros

    • Easy to use and adopt user interface. If you know basic Photoshop, you can use this.
    • Encouraging roadmap - the product has gotten better every year. The company obviously listens to client feedback.
    • Smart, dedicated client team - always checking in, comes with new ideas, generally nice people. We always love our meetings with them!
    Anonymous | TrustRadius Reviewer

    SharpSpring from Constant Contact

    • Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
    • The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.
    Jurgen Teichert | TrustRadius Reviewer

    Cons

    Ceros

    • A direct to consumer model
    • Price point is high, but understandably
    Sierra Schubach | TrustRadius Reviewer

    SharpSpring from Constant Contact

    • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
    • Sometimes confusing between types of workflows to use. Opportunity versus visual.
    • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
    Kaila Troia | TrustRadius Reviewer

    Pricing Details

    Ceros

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $36,000 per year

    Ceros Editions & Modules

    Edition
    Annual Subscription$36,0001
    1. per year
    Additional Pricing Details

    SharpSpring from Constant Contact

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    $399 per month

    SharpSpring from Constant Contact Editions & Modules

    Edition
    1,000 Contacts$3991
    2,500 Contacts$4991
    5,000 Contacts$6991
    10,000 Contacts$8991
    20,000 Contacts$1,2991
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    Ceros

    No score
    No answers yet
    No answers on this topic

    SharpSpring from Constant Contact

    SharpSpring from Constant Contact 7.6
    Based on 32 answers
    We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
    David Fox | TrustRadius Reviewer

    Usability

    Ceros

    No score
    No answers yet
    No answers on this topic

    SharpSpring from Constant Contact

    SharpSpring from Constant Contact 8.1
    Based on 70 answers
    This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
    Christine Mullins | TrustRadius Reviewer

    Support Rating

    Ceros

    Ceros 10.0
    Based on 2 answers
    Our CSMs have always been 100% and their support team typically responds within an hour or two. Their design/build team also worked with us on perfecting several experiences and are always mindful of how a project is going. One of their designers didn't really understand one of our requests and the project took more rounds of revisions than in previous projects, but they rectified the issue and the project came out well in the end. That outcome probably only happened in the time it did due to our CSM consistently checking in and getting feedback throughout the project - unfortunately, not something that happens enough with all our partners.
    Anonymous | TrustRadius Reviewer

    SharpSpring from Constant Contact

    SharpSpring from Constant Contact 8.5
    Based on 80 answers
    The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
    Darren Winter, MA | TrustRadius Reviewer

    Implementation Rating

    Ceros

    No score
    No answers yet
    No answers on this topic

    SharpSpring from Constant Contact

    SharpSpring from Constant Contact 7.9
    Based on 15 answers
    Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
    Matthew Maginley | TrustRadius Reviewer

    Alternatives Considered

    Ceros

    Ceros takes what would be difficult to accomplish in the Adobe suite of products and makes it easy. When it comes to user experience, user interface and customization options, Ceros is a much better alternative than Adobe. However, Adobe is the trusted name and some may be more comfortable with Adobe products
    Daniel Berry | TrustRadius Reviewer

    SharpSpring from Constant Contact

    We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
    Kèlene Poyurs | TrustRadius Reviewer

    Return on Investment

    Ceros

    • Increased win rate during presentations.
    • Elevated content appearance.
    • Engaged audience more.
    Anonymous | TrustRadius Reviewer

    SharpSpring from Constant Contact

    • Streamlined Processes - sales and marketing are now all in the same place.
    • Reduced Number of Platforms/Tools - CRM/lead management, email, automation, landing pages, forms, etc are all in the same place rather than using multiple tools.
    • Time-saving - sales pipeline is very easy to use for sales. For marketing, we have dozens of workflows that eliminate much of our manual processes from the past.
    • Return on Investment - We're more focused on moving the building the business than ever before because SharpSpring has simplified so many of our business operations and we're seeing massive results!
    • Lead generation - Up SIGNIFICANTLY (between 3x & 4x) since setting up SharpSpring.
    Tim Hemingway | TrustRadius Reviewer

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