What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
570 Ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

SharpSpring

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
570 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Likelihood to Recommend

Ceros

Ceros is fantastic for companies who can afford it. It's not ideal for startups who don't have the budget for it. If your company or agency is interested in creating interactive content, but you don't have the skill sets in-house to develop or code them properly, Ceros is for you
Daniel Berry | TrustRadius Reviewer

SharpSpring

SharpSpring is a great choice for a small team running on a budget. It has most the big features you'd expect from a full stack marketing automation system. I think it's essential to have a savvy marketing automation user to use the software to it's full capacity though.
Billy Alguire | TrustRadius Reviewer

Feature Rating Comparison

Content Creation

Ceros
8.5
SharpSpring
Ideation
Ceros
9.8
SharpSpring
Approval workflows
Ceros
9.5
SharpSpring
Content collaboration
Ceros
5.8
SharpSpring
Network for content licensing/production
Ceros
9.0
SharpSpring

Content Publishing

Ceros
8.8
SharpSpring
Content hub
Ceros
5.1
SharpSpring
Forms / Gated content
Ceros
9.8
SharpSpring
Embedded CTAs
Ceros
8.4
SharpSpring
Content distribution
Ceros
9.6
SharpSpring
Content promotion
Ceros
9.6
SharpSpring
Content automation
Ceros
10.0
SharpSpring

Content Reporting & Analytics

Ceros
8.9
SharpSpring
Audience profiling and targeting
Ceros
10.0
SharpSpring
Closed-loop tracking and reporting
Ceros
5.0
SharpSpring
Content performance analytics
Ceros
9.8
SharpSpring
Campaign optimization dashboard
Ceros
9.8
SharpSpring
Competitive analytics
Ceros
9.6
SharpSpring

Email & Online Marketing

Ceros
SharpSpring
7.9
WYSIWYG email editor
Ceros
SharpSpring
7.1
Dynamic content
Ceros
SharpSpring
8.3
Ability to test dynamic content
Ceros
SharpSpring
8.3
Landing pages
Ceros
SharpSpring
7.2
A/B testing
Ceros
SharpSpring
8.5
Mobile optimization
Ceros
SharpSpring
6.4
Email deliverability reporting
Ceros
SharpSpring
7.8
List management
Ceros
SharpSpring
8.7
Triggered drip sequences
Ceros
SharpSpring
8.5

Lead Management

Ceros
SharpSpring
8.5
Lead nurturing
Ceros
SharpSpring
8.6
Lead scoring and grading
Ceros
SharpSpring
8.4
Data quality management
Ceros
SharpSpring
8.5
Automated sales alerts and tasks
Ceros
SharpSpring
8.6

Campaign Management

Ceros
SharpSpring
8.0
Calendaring
Ceros
SharpSpring
8.0
Event/webinar marketing
Ceros
SharpSpring
7.9

Social Media Marketing

Ceros
SharpSpring
6.9
Social sharing and campaigns
Ceros
SharpSpring
6.7
Social profile integration
Ceros
SharpSpring
7.2

Reporting & Analytics

Ceros
SharpSpring
7.5
Dashboards
Ceros
SharpSpring
7.4
Standard reports
Ceros
SharpSpring
8.2
Custom reports
Ceros
SharpSpring
7.0

Platform & Infrastructure

Ceros
SharpSpring
8.1
API
Ceros
SharpSpring
7.6
Role-based workflow & approvals
Ceros
SharpSpring
8.2
Customizability
Ceros
SharpSpring
7.7
Integration with Salesforce.com
Ceros
SharpSpring
8.1
Integration with Microsoft Dynamics CRM
Ceros
SharpSpring
8.4
Integration with SugarCRM
Ceros
SharpSpring
8.4

Pros

Ceros

  • Easy to use and adopt user interface. If you know basic Photoshop, you can use this.
  • Encouraging roadmap - the product has gotten better every year. The company obviously listens to client feedback.
  • Smart, dedicated client team - always checking in, comes with new ideas, generally nice people. We always love our meetings with them!
Anonymous | TrustRadius Reviewer

SharpSpring

  • Moves deals through the sales process. It's very easy to update the sales pipeline.
  • Ease of use. It was very easy for me to learn SharpSpring and continue to use it.
  • Adding contacts and opportunities is simple, and it will warn the user before creating a duplicate contact.
Jason Carlage | TrustRadius Reviewer

Cons

Ceros

  • A direct to consumer model
  • Price point is high, but understandably
Sierra Schubach | TrustRadius Reviewer

SharpSpring

  • The email builder within SharpSpring is usable, but definitely not user friendly. I recommend building the emails elsewhere and importing the code.
  • The sales management tool could use a few more default reports beyond those that are currently available.
  • Their customer service is great, but I think the training could use some improvement. In fact, we've had to go outside for some of our user training.
Andy Friedman | TrustRadius Reviewer

Likelihood to Renew

Ceros

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.0
Based on 29 answers
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
David Fox | TrustRadius Reviewer

Usability

Ceros

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 8.2
Based on 69 answers
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
Christine Mullins | TrustRadius Reviewer

Support Rating

Ceros

Ceros 10.0
Based on 2 answers
Our CSMs have always been 100% and their support team typically responds within an hour or two. Their design/build team also worked with us on perfecting several experiences and are always mindful of how a project is going. One of their designers didn't really understand one of our requests and the project took more rounds of revisions than in previous projects, but they rectified the issue and the project came out well in the end. That outcome probably only happened in the time it did due to our CSM consistently checking in and getting feedback throughout the project - unfortunately, not something that happens enough with all our partners.
Anonymous | TrustRadius Reviewer

SharpSpring

SharpSpring 8.7
Based on 79 answers
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
Darren Winter, MA | TrustRadius Reviewer

Implementation Rating

Ceros

No score
No answers yet
No answers on this topic

SharpSpring

SharpSpring 7.9
Based on 13 answers
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
Matthew Maginley | TrustRadius Reviewer

Alternatives Considered

Ceros

Ceros takes what would be difficult to accomplish in the Adobe suite of products and makes it easy. When it comes to user experience, user interface and customization options, Ceros is a much better alternative than Adobe. However, Adobe is the trusted name and some may be more comfortable with Adobe products
Daniel Berry | TrustRadius Reviewer

SharpSpring

We have tested and work with several marketing automation/CRM systems over the course of over 25 years in the B-to-B marketing/advertising business, among them are: HubSpot, Marketo, Pardot, Zoho, Salesforce, and many others. SharpSpring continues to be the gold standard for me in terms of overall value and ease of use.
Dave Strand | TrustRadius Reviewer

Return on Investment

Ceros

  • Just started using, stay tuned for positive impact numbers!
Sierra Schubach | TrustRadius Reviewer

SharpSpring

  • Being able to see the leads we are bringing in dramatically improves our ability to be effective on behalf of our clients.
  • This same feature is critical to showing our value to our clients.
  • SharpSpring helps our clients see exactly who we our bringing them and the value of those leads and the return on their marketing investment.
Kurt Hoffmann | TrustRadius Reviewer

Screenshots

Pricing Details

Ceros

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Ceros Editions & Modules

Edition
Annual Subscription$36,0001
  1. per year
Additional Pricing Details

SharpSpring

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

SharpSpring Editions & Modules

Edition
1,000 Contacts$3991
2,500 Contacts$4991
5,000 Contacts$6991
10,000 Contacts$8991
20,000 Contacts$1,2991
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Ceros
9.1
SharpSpring
7.9

Likelihood to Renew

Ceros
SharpSpring
8.0

Usability

Ceros
SharpSpring
8.2

Reliability and Availability

Ceros
SharpSpring
5.8

Performance

Ceros
SharpSpring
5.7

Support Rating

Ceros
10.0
SharpSpring
8.7

Online Training

Ceros
SharpSpring
4.5

Implementation Rating

Ceros
SharpSpring
7.9

Scalability

Ceros
SharpSpring
3.6

Add comparison