What users are saying about
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63 Ratings

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63 Ratings
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Score 8.2 out of 101
13 Ratings
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Score 6.2 out of 101

Likelihood to Recommend

Certify

It fits our organization very well. As stated before we were on the Excel spreadsheet method which did not translate into usable data in our accounting software. All of our employees find it easy to use and the accounting team is able to dive into data for both current and prior reports when questions arise. This has been a great company addition. Happy with our selection!
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Chrome River EXPENSE

One of the benefits of Chrome River is that I rarely noticed down time or error. The system seemed robust enough to handle 100's of users and do so with minimal down time. I don't think it's as feature rich as it could be, but that also could just be the level that my company was paying for at the time
Zach Wasson profile photo

Pros

Certify

  • Mobile capture of receipts.
  • Create and approve expense reports on the mobile app.
  • Reimbursable expenses are easy to process.
No photo available

Chrome River EXPENSE

  • Provides an abundance of categories to expense within.
  • Seamless interaction with corporate card. Within a week all of you expenses will show up in the program to be categorized.
Zach Wasson profile photo

Cons

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  • Sometimes the software that reads the receipt info is not accurate. Close, but never 100%.
  • Admins should not have to take so many steps to access users' accounts.
  • Too many e-mails along the way for expense report approval.
No photo available

Chrome River EXPENSE

  • Receipts have to be PDF formatted. This can make uploading a longer process than needed at times.
  • Lack of phone app to track on the go. I believe I've seen that there is an app available now, but it never worked with my company. This meant having to save all receipts and take time to sit and expense a full trip after the fact instead of being able to do it as you go.
  • The user interface can be difficult to navigate the first few times. It takes some time to get used to starting a trip, starting an expense report, editing either of those, and submitting one.
Zach Wasson profile photo

Likelihood to Renew

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No score
No answers yet
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Chrome River EXPENSE

Chrome River EXPENSE 10.0
Based on 1 answer
Anyone looking for a modern Expense Management system should consider Chrome River. Aside from the modern and slick GUI, the underlying system is so configurable it is hard to find processes they cant replace. If the process can be done manually, more than likely Chrome River can automate it and make life easier for both the front and back office staff.
Jesse Rudolph profile photo

Usability

Certify

Certify 8.3
Based on 25 answers
Very easy and intuitive! Clean look and feel.
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Chrome River EXPENSE

No score
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Support

Certify

Certify 9.1
Based on 1 answer
I always get an English speaking person very quickly on the phone.
Brad Nicholson profile photo

Chrome River EXPENSE

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Alternatives Considered

Certify

Certify's Sales team was friendly and very helpful when we were considering a program. Concur on the other hand was not very helpful at all.
Shari Roberts profile photo

Chrome River EXPENSE

Old system simply required transaction descriptions - easy to do from anywhere. Chrome River EXPENSE requires much more information for every single transaction. For a busy month of travel, it can easily take a few hours to complete a monthly expense report. Seems like that time could be better spent on actual core job responsibilities.
No photo available

Return on Investment

Certify

  • Time saved creating expense reports.
  • Ease of creating reports to reimburse employees.
  • Fewer errors in manual data entries.
Donna Abrunzo profile photo

Chrome River EXPENSE

  • Speeds up expense report approval process
  • Slows down the individual user because much more work/time is required
  • Helps the environment by being all-digital
No photo available

Pricing Details

Certify

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$8*
1.  Expense report
Additional Pricing Details

Chrome River EXPENSE

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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