What users are saying about
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Top Rated
65 Ratings
2 Ratings

Certify

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Top Rated
65 Ratings
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Score 8.4 out of 101
2 Ratings
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Score 10 out of 101

Likelihood to Recommend

Certify

Certify is excellent as a platform. It allows for integrations with common systems like Amtrav and can be used for more than simple expense reporting. It is excellent for the small to medium business market and handles most things very well. Beware if integrations break as it is difficult to get support on the platform itself.
Tristan Dobbs profile photo

ExpensePath

ExpensePath works great for mid-size companies with multiple locations and multiple levels of approval needed. It doesn't have the bells and whistles of more expensive options like Expensify or Concur, but they excel at being attentive to customer needs and simple to use.
Tyler Shockley profile photo

Pros

Certify

  • Customer service/support: They have an incredible team. We are fans of the chat option and 99.9% of the time our issues are solved within a 5-minute window.
  • Listening to customers: they are always looking for ways to improve their product. They have free conferences sprinkled around various cities. They are worth trending. They provide "what's new in Certify" as well as round-table discussions specifically addressing how their customers are using the product and what they have learned along the way.
  • Keeping their product up to date: Certify takes back various suggestions from the conference to enhance their product. I have been at every conference they have had and have actually seen customer suggestions get implemented into the program.
No photo available

ExpensePath

  • ExpensePath responds within minutes and helps solve issues right away. Vik and his team are always open to how they can better their product.
  • ExpensePath's app is quite simple and straightforward, making it easy to teach to even our technology averse employees.
  • Though we don't use it extensively, we appreciate ExpensePath's internal expense reporting functionality, which provides good insight into our employee's spending.
  • They correctly integrated our Sage Intacct GL accounts and dimensions directly into the system, so no additional mapping was needed after setup.
Tyler Shockley profile photo

Cons

Certify

  • The ability to add a receipt after a report has been submitted would be helpful. This would simplify processing as opposed to disapproving the report and sending it back to the user for correction and re-submission.
  • Though not a fault of Certify, our users drive multiple destinations every day, rather than occasional trips from city A to city B. Therefore, capturing mileage is a time-consuming process for our users.
No photo available

ExpensePath

  • They're in the process of developing the ability to directly reimburse from ExpensePath rather than cutting a check through an ERP. This feature would be very helpful.
Tyler Shockley profile photo

Usability

Certify

Certify 8.3
Based on 27 answers
I am very used to Certify's components. But some users that I manage still have a hard time fixing their expense reports no matter how many times I try to teach them. The Editing expense Report and Adding Expense Report option sometimes gets confusing and causes some employees to enter transactions twice. There should be a better layout to make it easier for them to edit and finish their expense reports. I try to teach Certify as much as I can, but the usability should be a bit easier so it is less confusing.
No photo available

ExpensePath

No score
No answers yet
No answers on this topic

Support

Certify

Certify 9.1
Based on 1 answer
I always get an English speaking person very quickly on the phone.
Brad Nicholson profile photo

ExpensePath

No score
No answers yet
No answers on this topic

Alternatives Considered

Certify

I have only discussed the comparison of Certify to Concur by users, and our users seem to be happier with Certify. I have not had much experience with T&E expense software. Therefore, when I started using Certify, I expected to have problems, but with Certify's help desk and Online support, I did fine.
Linda Lavella profile photo

ExpensePath

Expensify was a nightmare. We used it for 8 months and couldn't wait to find something else. Their customer service was unresponsive and rarely got back to us in a timely fashion. They never solved any of the issues we were having with integrating to Sage Intacct, and their "smart scan" feature never worked once. Their app was painful to navigate. On top of the many reasons already listed, we switched to ExpensePath because they're not flashy. ExpensePath delivers a great product without the veneer of many of its competitors.
Tyler Shockley profile photo

Return on Investment

Certify

  • Overall a good solution for an organization. It saves a lot of time compared to other methods of expense tracking.
  • Automated integration with AMEX makes reconciling those expenses easy and timely.
  • Intuitive interface means there was not much of a learning curve.
  • Better and more available video training by Certify would be helpful to learn the best way to use the platform and save even more time.
No photo available

ExpensePath

  • The first goal of our finance department is to make all of the tools we use to gather information integrate with our main ERP, Sage Intacct. ExpensePath's integration has been flawless and saved us hours of manual expense entry.
  • The second goal of our finance department is to make all of the tools we utilize easily adoptable by new users. ExpensePath is one of the simplest, most responsive apps we've ever seen. Even those on our team who are averse to adopting new technology like ExpensePath.
Tyler Shockley profile photo

Pricing Details

Certify

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$8*

* Expense report

ExpensePath

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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