Certinia ERP Cloud vs. Epicor CMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Certinia ERP Cloud
Score 6.0 out of 10
N/A
Certinia ERP Cloud automates financial management on the Salesforce platform. The customer-centric ERP software includes a general ledger, automated billing processes, and financial intelligence.N/A
Epicor CMS
Score 7.6 out of 10
N/A
N/AN/A
Pricing
Certinia ERP CloudEpicor CMS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Certinia ERP CloudEpicor CMS
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
Certinia ERP CloudEpicor CMS
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Certinia ERP Cloud
8.4
2 Ratings
16% above category average
Epicor CMS
-
Ratings
Pay calculation8.52 Ratings00 Ratings
Benefit plan administration8.02 Ratings00 Ratings
Direct deposit files9.02 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Certinia ERP Cloud
8.4
4 Ratings
13% above category average
Epicor CMS
7.5
1 Ratings
2% above category average
API for custom integration8.84 Ratings10.01 Ratings
Plug-ins8.03 Ratings5.01 Ratings
Security
Comparison of Security features of Product A and Product B
Certinia ERP Cloud
8.4
5 Ratings
5% above category average
Epicor CMS
10.0
1 Ratings
22% above category average
Single sign-on capability8.65 Ratings10.01 Ratings
Role-based user permissions8.15 Ratings10.01 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Certinia ERP Cloud
7.9
5 Ratings
12% above category average
Epicor CMS
5.0
1 Ratings
33% below category average
Dashboards8.45 Ratings00 Ratings
Standard reports6.55 Ratings5.01 Ratings
Custom reports8.85 Ratings5.01 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Certinia ERP Cloud
7.9
6 Ratings
4% above category average
Epicor CMS
9.5
1 Ratings
22% above category average
Accounts payable8.05 Ratings10.01 Ratings
Accounts receivable7.14 Ratings10.01 Ratings
Global Financial Support8.01 Ratings8.01 Ratings
Primary and Secondary Ledgers7.01 Ratings10.01 Ratings
Journals and Reconciliations6.33 Ratings10.01 Ratings
Configurable Accounting7.43 Ratings10.01 Ratings
Standardized Processes8.73 Ratings10.01 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Certinia ERP Cloud
10.0
3 Ratings
25% above category average
Epicor CMS
10.0
1 Ratings
25% above category average
Inventory tracking10.03 Ratings10.01 Ratings
Automatic reordering10.03 Ratings10.01 Ratings
Location management10.03 Ratings10.01 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Certinia ERP Cloud
8.1
2 Ratings
5% above category average
Epicor CMS
8.8
1 Ratings
13% above category average
Pricing8.02 Ratings10.01 Ratings
Order entry8.02 Ratings10.01 Ratings
Credit card processing8.52 Ratings00 Ratings
Cost of goods sold8.02 Ratings10.01 Ratings
Order Orchestration00 Ratings10.01 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Certinia ERP Cloud
8.7
1 Ratings
16% above category average
Epicor CMS
8.7
1 Ratings
16% above category average
Travel & Expense Management10.01 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting7.01 Ratings7.01 Ratings
Billing Management00 Ratings10.01 Ratings
Cash and Asset Management00 Ratings10.01 Ratings
Period Close00 Ratings10.01 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Certinia ERP Cloud
9.3
1 Ratings
20% above category average
Epicor CMS
7.4
1 Ratings
3% below category average
Budgeting and Forecasting9.01 Ratings5.01 Ratings
Project Costing9.01 Ratings7.01 Ratings
Cost Capture10.01 Ratings10.01 Ratings
Capital Project Management9.01 Ratings8.01 Ratings
Customer Contract Compliance10.01 Ratings5.01 Ratings
Project Revenue Recognition10.01 Ratings8.01 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Certinia ERP Cloud
8.2
1 Ratings
19% above category average
Epicor CMS
-
Ratings
Project Planning and Scheduling7.01 Ratings00 Ratings
Task Insight for Project Managers7.01 Ratings00 Ratings
Project Mobile Functionality8.01 Ratings00 Ratings
Definable Resource Pools8.01 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Certinia ERP Cloud
-
Ratings
Epicor CMS
7.3
1 Ratings
6% above category average
Bids Analyzed and Compared00 Ratings5.01 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings7.01 Ratings
Supplier Management00 Ratings8.01 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Certinia ERP Cloud
-
Ratings
Epicor CMS
7.3
1 Ratings
12% above category average
Control Management00 Ratings7.01 Ratings
Control Efficiency Assessments00 Ratings7.01 Ratings
Issue Detection00 Ratings7.01 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Certinia ERP Cloud
-
Ratings
Epicor CMS
8.8
1 Ratings
28% above category average
Transportation Planning and Optimization00 Ratings9.01 Ratings
Transportation Execution Management00 Ratings9.01 Ratings
Trade and Customs Management00 Ratings8.01 Ratings
Fulfillment Management00 Ratings9.01 Ratings
Warehouse Workforce Management00 Ratings8.01 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Certinia ERP Cloud
-
Ratings
Epicor CMS
9.1
1 Ratings
22% above category average
Production Process Design00 Ratings9.01 Ratings
Production Management00 Ratings10.01 Ratings
Configuration Management00 Ratings9.01 Ratings
Work Execution00 Ratings9.01 Ratings
Manufacturing Costs00 Ratings9.01 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Certinia ERP Cloud
-
Ratings
Epicor CMS
10.0
1 Ratings
35% above category average
Forecasting00 Ratings10.01 Ratings
Inventory Planning00 Ratings10.01 Ratings
Performance Monitoring00 Ratings10.01 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Certinia ERP Cloud
-
Ratings
Epicor CMS
8.1
1 Ratings
13% above category average
Proposal Management00 Ratings8.01 Ratings
Product Master Data Management00 Ratings8.01 Ratings
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Certinia ERP CloudEpicor CMS
Small Businesses
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Score 8.8 out of 10
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Score 8.8 out of 10
Medium-sized Companies
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Score 6.1 out of 10
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User Ratings
Certinia ERP CloudEpicor CMS
Likelihood to Recommend
6.0
(8 ratings)
9.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
8.0
(1 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
7.0
(1 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Certinia ERP CloudEpicor CMS
Likelihood to Recommend
Certinia
For accounting systems, users and/or evaluators often want to see some type of matrix or "heads up" comparisons of specific features and functionality of a system in key areas such as: 1) General Ledger 2) Order to Cash cycle 3) Purchase to Pay cycle 4) Cash management 5) Inventory and/or Cost Accounting (Projects/Jobs, etc) 6) Revenue Recognition 7) Fixed Assets management 8) Budgets 9) Tax 10) Reports and Analysis It would be great if this kind of matrix existed to be filled in by reviewers so that others could benefit from their perspectives about the applications and how they address or handle the specific features/functionality. With respect to FinancialForce, the company has found that nearly all the key features it needed were available from the application.
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Epicor Software
CMS is well suited for automotive manufacturing businesses.
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Pros
Certinia
  • User interface is more modern and user-friendly than other software
  • Dashboards allow for good visual interpretation
  • Reports are able to be customized to better fit users' needs
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Epicor Software
  • EDI Order Processing
  • Serialized Inventory Tracking
  • Order Processing
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Cons
Certinia
  • Since SalesForce was not made with accounting in mind, building FinancialForce as a module on top of SalesForce gives problems because the overarching architect of SalesForce cannot facilitate all the accounting requirements.
  • The FinancialForce integration team was not very good, and did not help us set up our FinancialForce very well. Their customer support is also lacking and takes a long time to respond and troubleshoot our problems.
  • FinancialForce doesn't actually build financial statement reports. We were only able to run a trial balance, and we had to build the statements ourselves in Excel.
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Epicor Software
  • Visual interface
  • Report Customization
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Likelihood to Renew
Certinia
The company has now converted its legacy, "home grown" operations system and built it on the force.com platform, and the integration between it and FinancialForce is deeply entrenched. No other application would be able to replicate this functionality, and the company will be able to scale and leverage the force.com platform as it grows.
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Epicor Software
No answers on this topic
Usability
Certinia
Change management is always an issue, but the evidence of the application's usability is that both long-time employees (used to the legacy systems for many years) and newer employees have been able to learn the system and improve their business processes.
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Epicor Software
CMS takes time to learn and use the menu driven green screen. However, once you are familiar it makes for fast navigation.
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Reliability and Availability
Certinia
Unless the internet is completely unavailable - which has not happened yet - the application is always accessible. Since FinancialForce is built on the force.com platform, it's uptime is tied to Salesforce security and system performance standards
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Epicor Software
No answers on this topic
Performance
Certinia
If Visualforce pages are enabled, they sometimes slow down the load time.
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Epicor Software
No answers on this topic
Support Rating
Certinia
The response time for FinancialForce is exemplary. Immediate acknowledgement of the support request by automatically logging a case/ticket on the provider side, then less than 24-hour follow up by a support team member with specific questions, information or resolution for the issue.
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Epicor Software
Support is getting better but can still be slow to respond.
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Online Training
Certinia
Through its Xtra login website available to its customers, FinancialForce offers a complete set of online, video tutorials, training and documentation. Each tutorial is "bite-sized", meaning it imparts instructional, step-by-step information in 2-3 minute narrated videos. For a particular cycle or process, like invoices to payments for example, each tutorial builds on the last so that the user can get a complete picture of the steps and process in less than 10 minutes.
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Epicor Software
No answers on this topic
Implementation Rating
Certinia
The company decided to run parallel for three months in order to soften the impact of the change from the legacy "system" - which users had been interfacing with for over a decade - to FinancialForce. While not recommended, this did provide time for the in-house "super user" team of 2 people to become completely familiar with the application, and thus provide hands-on training and be a resource for the users who would be processing the daily accounting transactions.
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Epicor Software
No answers on this topic
Alternatives Considered
Certinia
FinancialForce Subscription & Usage Billing has more features, more useability, and manages higher numbers of customers. The systems I have used in the past are easier to navigate but couldn't handle this number of customers.
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Epicor Software
We have more control over the backend of CMS and the fact it runs on a 5250 emulator it run a lot faster for data entry.
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Return on Investment
Certinia
  • Beneficial to easily be able to track impact of fluctuating currencies.
  • Integration with Salesforce.com reduced/elimintated manual entry which saves various colleagues time.
  • Increased visibility over the entire sales cycle because of the integration between Salesforce.com & FinancialForce Accounting.
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Epicor Software
  • Inventory tracibility
  • Order Processing
  • Customer Integration
  • EDI Processing
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ScreenShots