Certinia ERP Cloud automates financial management on the Salesforce platform. The customer-centric ERP software includes a general ledger, automated billing processes, and financial intelligence.
N/A
SAP Manufacturing Execution
Score 8.6 out of 10
N/A
SAP Manufacturing Execution is the company's MES designed to digitally control, monitor, and automate manufacturing operations.
For accounting systems, users and/or evaluators often want to see some type of matrix or "heads up" comparisons of specific features and functionality of a system in key areas such as: 1) General Ledger 2) Order to Cash cycle 3) Purchase to Pay cycle 4) Cash management 5) Inventory and/or Cost Accounting (Projects/Jobs, etc) 6) Revenue Recognition 7) Fixed Assets management 8) Budgets 9) Tax 10) Reports and Analysis It would be great if this kind of matrix existed to be filled in by reviewers so that others could benefit from their perspectives about the applications and how they address or handle the specific features/functionality. With respect to FinancialForce, the company has found that nearly all the key features it needed were available from the application.
SAP Manufacturing Execution is suitable for desecrate manufacturing. For the complex routing of the product, this software ensures users do not by mistake start executing the wrong steps. This is the best tool to track and work on nonconformance and rework scenarios. This is most suitable when the landscape has SAP ERP in place.
Visual routing ensures the production line layout is as appropriate as shown on the application.
Production house needs a lot of data to do an in-process inspection of the product. ERP might not need that. SAP ME provides that place to do every data collection.
Nonconformance functionality ensures when needed the product goes to the appropriate station to get repaired. Also, data collection can raise NC and can move the product to a particular station to get an issue corrected.
All the information is well integrated with SAP ERP and makes SAP ME more valuable for the organization.
SAP MII also comes along with SAP ME helps to get the application well integrated with the shop floor equipment.
Since SalesForce was not made with accounting in mind, building FinancialForce as a module on top of SalesForce gives problems because the overarching architect of SalesForce cannot facilitate all the accounting requirements.
The FinancialForce integration team was not very good, and did not help us set up our FinancialForce very well. Their customer support is also lacking and takes a long time to respond and troubleshoot our problems.
FinancialForce doesn't actually build financial statement reports. We were only able to run a trial balance, and we had to build the statements ourselves in Excel.
The company has now converted its legacy, "home grown" operations system and built it on the force.com platform, and the integration between it and FinancialForce is deeply entrenched. No other application would be able to replicate this functionality, and the company will be able to scale and leverage the force.com platform as it grows.
Change management is always an issue, but the evidence of the application's usability is that both long-time employees (used to the legacy systems for many years) and newer employees have been able to learn the system and improve their business processes.
Unless the internet is completely unavailable - which has not happened yet - the application is always accessible. Since FinancialForce is built on the force.com platform, it's uptime is tied to Salesforce security and system performance standards
The response time for FinancialForce is exemplary. Immediate acknowledgement of the support request by automatically logging a case/ticket on the provider side, then less than 24-hour follow up by a support team member with specific questions, information or resolution for the issue.
Through its Xtra login website available to its customers, FinancialForce offers a complete set of online, video tutorials, training and documentation. Each tutorial is "bite-sized", meaning it imparts instructional, step-by-step information in 2-3 minute narrated videos. For a particular cycle or process, like invoices to payments for example, each tutorial builds on the last so that the user can get a complete picture of the steps and process in less than 10 minutes.
The company decided to run parallel for three months in order to soften the impact of the change from the legacy "system" - which users had been interfacing with for over a decade - to FinancialForce. While not recommended, this did provide time for the in-house "super user" team of 2 people to become completely familiar with the application, and thus provide hands-on training and be a resource for the users who would be processing the daily accounting transactions.
FinancialForce Subscription & Usage Billing has more features, more useability, and manages higher numbers of customers. The systems I have used in the past are easier to navigate but couldn't handle this number of customers.
There was no product evaluated before using SAP ME. This replaced the custom homegrown MES system. The custom MES system had a lot of issues with the integration with SAP ERP. While evaluating the situation, SAP MII was the initial tool used to create the integration of the custom MES. We later found the fully functional tool SAP ME off the shelf had several functionalities out of the box.
