Likelihood to Recommend For accounting systems, users and/or evaluators often want to see some type of matrix or "heads up" comparisons of specific features and functionality of a system in key areas such as: 1) General Ledger 2) Order to Cash cycle 3) Purchase to Pay cycle 4) Cash management 5) Inventory and/or Cost Accounting (Projects/Jobs, etc) 6) Revenue Recognition 7) Fixed Assets management 8) Budgets 9) Tax 10) Reports and Analysis It would be great if this kind of matrix existed to be filled in by reviewers so that others could benefit from their perspectives about the applications and how they address or handle the specific features/functionality. With respect to FinancialForce, the company has found that nearly all the key features it needed were available from the application.
Read full review I can really encourage every start-up that is a little further to explore SIX ERP. With the pricing it might be also the best solution on the market right now for SMEs (we did extensive comparisons and SIX was by far superior to other choices, paid and open-source). But also considering the vast modules and the extensive features with warehousing, project management etc. it is great for large corporations as only those can really make use of the extensive features. I guess also bigger corporations will love how easy it is to integrate systems, which could save a lot of money. Especially in comparison to Microsoft, Oracle or SAP the integration costs what I have seen as a consultant are ridiculously high in comparison of the SIX costs. So highly reccomended for every business owner to at least have SIX on the short list and check it out. We love it!
Read full review Pros User interface is more modern and user-friendly than other software Dashboards allow for good visual interpretation Reports are able to be customized to better fit users' needs Read full review Very easy to use Super fast Affordable (great transparent pricing) Super easy to expand and integrate other systems Offers more modules and functionalities as many other ERPs Read full review Cons Since SalesForce was not made with accounting in mind, building FinancialForce as a module on top of SalesForce gives problems because the overarching architect of SalesForce cannot facilitate all the accounting requirements. The FinancialForce integration team was not very good, and did not help us set up our FinancialForce very well. Their customer support is also lacking and takes a long time to respond and troubleshoot our problems. FinancialForce doesn't actually build financial statement reports. We were only able to run a trial balance, and we had to build the statements ourselves in Excel. Read full review We would love to see automatic integration with taxes ... but also many others don't have this Read full review Likelihood to Renew The company has now converted its legacy, "home grown" operations system and built it on the force.com platform, and the integration between it and FinancialForce is deeply entrenched. No other application would be able to replicate this functionality, and the company will be able to scale and leverage the force.com platform as it grows.
Read full review We don't just want to renew it, we are just in the process of evaluating a second license for the new platform MoreThanDigital Insights. So we will definitely stay with SIX ERP and we are looking forward to also seeing the evolution of the system plus grow ourselves with the system as it has unlimited users.
Read full review Usability Change management is always an issue, but the evidence of the application's usability is that both long-time employees (used to the legacy systems for many years) and newer employees have been able to learn the system and improve their business processes.
Read full review It was one of the best ERP interfaces we have seen so far. Fast, easy, love the shortcuts, and also web-first, with not much resource usage. So highly reccomended to make a demo there and just see it for yourself. We also love the custom dashboards, quick shortcuts in many areas and pages and that it was fast to onboard our employees and all of our volunteers quickly. (more work, less explaining)
Read full review Reliability and Availability Unless the internet is completely unavailable - which has not happened yet - the application is always accessible. Since FinancialForce is built on the force.com platform, it's uptime is tied to Salesforce security and system performance standards
Read full review Performance If Visualforce pages are enabled, they sometimes slow down the load time.
Read full review Support Rating The response time for FinancialForce is exemplary. Immediate acknowledgement of the support request by automatically logging a case/ticket on the provider side, then less than 24-hour follow up by a support team member with specific questions, information or resolution for the issue.
Read full review The founder Dr. Andreas Maier was super helpful and tried to really help us as a start-up to get up and running fast as well as implementing our new platform with the ERP. Great work of him and his team! Especially the many updates every months are also a great plus; fascinating how much is being integrated - just like Marketing Automation
Read full review Online Training Through its Xtra login website available to its customers, FinancialForce offers a complete set of online, video tutorials, training and documentation. Each tutorial is "bite-sized", meaning it imparts instructional, step-by-step information in 2-3 minute narrated videos. For a particular cycle or process, like invoices to payments for example, each tutorial builds on the last so that the user can get a complete picture of the steps and process in less than 10 minutes.
Read full review Implementation Rating The company decided to run parallel for three months in order to soften the impact of the change from the legacy "system" - which users had been interfacing with for over a decade - to FinancialForce. While not recommended, this did provide time for the in-house "super user" team of 2 people to become completely familiar with the application, and thus provide hands-on training and be a resource for the users who would be processing the daily accounting transactions.
Read full review Alternatives Considered FinancialForce Subscription & Usage Billing has more features, more useability, and manages higher numbers of customers. The systems I have used in the past are easier to navigate but couldn't handle this number of customers.
Read full review We screened over 20 different solutions from local and international ERP providers. Especially the costs to scale, the easy integration and the vast functionalities were unbeatable at the price it offers. Another big plus-point was the nice interface and that it really works fast and frictionless. Some of the other systems were really slow and tedious to handle. So our team was quite happy with how easy SIX was to use.
Read full review Return on Investment Beneficial to easily be able to track impact of fluctuating currencies. Integration with Salesforce.com reduced/elimintated manual entry which saves various colleagues time. Increased visibility over the entire sales cycle because of the integration between Salesforce.com & FinancialForce Accounting. Read full review SIX saved a significant cost for Backend We could cancel other subscriptions in order to streamline Till now the ROI Break-Even was achieved already after 4 Months Read full review ScreenShots