Chameleon vs. Drawbridge (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chameleon
Score 8.2 out of 10
N/A
Chameleon offers a platform to build user guidance for web products, without writing code. The product enables users to create product tours to help teach, guide and convert users. Tours are built with a simple WYSIWYG editor with reusable components, customized styling, automated analytics tracking and powerful features such as user segmentation and A/B testing. Chameleon connects with hundreds of tools via Segment.com. The tool can be…N/A
Drawbridge (discontinued)
Score 7.6 out of 10
N/A
Drawbridge was a customer understanding and identity resolution tool, acquired by LinkedIn in 2019. Its features have been incorporated into LinkedIn Marketing Solutions, and the tool is no longer available standalone.N/A
Pricing
ChameleonDrawbridge (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ChameleonDrawbridge (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ChameleonDrawbridge (discontinued)
Top Pros

No answers on this topic

Top Cons
Best Alternatives
ChameleonDrawbridge (discontinued)
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All AlternativesView all alternativesView all alternatives
User Ratings
ChameleonDrawbridge (discontinued)
Likelihood to Recommend
9.0
(1 ratings)
2.0
(1 ratings)
User Testimonials
ChameleonDrawbridge (discontinued)
Likelihood to Recommend
Chameleon Intelligent Tech Inc.
Seems like a great solution for web-based apps and sites when you want to communicate with your users in a fairly lightweight way. Users can "escape" from your guided tours relatively easily. Not sure how it would work for a combined web and mobile experience. Also, if you have a responsive layout, the layout of the guide sometimes breaks - you have to be careful
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Discontinued Products
It is well suited for small, targeted advertisements. I see this happening on a large scale and it is difficult to keep departments/groups/units separate from the individual, so incorrect, inappropriate, or just wrong recommendations are made all the time. The scale of your project I think determines whether this will be useful. A team under ~30/40 people, should work great. Larger than that and wires will be crossed, quality will plummet, and expectations will not be met.
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Pros
Chameleon Intelligent Tech Inc.
  • Super easy installation/setup particularly if you use Segment.
  • Improved and relatively easy to learn UI.
  • Great minimal/elegant design of the elements that get displayed to your users.
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Discontinued Products
  • tracks browsing habits
  • makes personalized recommendations
  • tracks online activity
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Cons
Chameleon Intelligent Tech Inc.
  • There are not quite as many interactive elements as I'd like to see, but enough to get the job done.
  • The general editing UI is good, but some of the elements could be easier to discover. You sort of have to trial-and-error your way to success.
  • Documentation is fairly light. If you really want to dig in, you'll find it lacking. Luckily support was awesome and fast.
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Discontinued Products
  • well, it's tracking you, so that's a problem
  • IoT - connected to all smart devices
  • user interface is only for advanced users
  • can give incorrect and inappropriate links for setting
  • difficult to control broad settings
  • terrible customer support (what do you expect from LinkedIN)
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Alternatives Considered
Chameleon Intelligent Tech Inc.
We had some colleagues try to implement WalkMe with their Single page app and it was a disaster getting it to work (it eventually did, mostly). Because we already use Segment, we thought we'd give Chameleon a try and it was very easy. I built my first tour in an hour or two.
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Discontinued Products
In hindsight, I wish we had picked any of the other options. Drawbridge is a letdown in cost, user ability, quality of service, and support. Though I have limited experience with the other software mentioned, they surely would not have been such a letdown - in so many areas, as Drawbridge is.
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Return on Investment
Chameleon Intelligent Tech Inc.
  • Saved us time/money building extensive documentation.
  • Quicker to implement a few other solutions. We have access to an enterprise product for FREE, but we chose not to use it because implementation was too cumbersome.
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Discontinued Products
  • Troubleshooting
  • no ROI as too much troubleshooting goes into each project
  • did not synchronize teams' needs
  • poor user interface
  • waste of time
Read full review
ScreenShots

Chameleon Screenshots

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