Chameleon vs. involve.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chameleon
Score 8.2 out of 10
N/A
Chameleon offers a platform to build user guidance for web products, without writing code. The product enables users to create product tours to help teach, guide and convert users. Tours are built with a simple WYSIWYG editor with reusable components, customized styling, automated analytics tracking and powerful features such as user segmentation and A/B testing. Chameleon connects with hundreds of tools via Segment.com. The tool can be…N/A
involve.ai
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
involve.ai is a Customer Intelligence Platform that gives teams complete visibility of all their customers, allowing them to drive more revenue through smarter renewals and upsells. With the most up-to-date real-time data, recommendations for action & collaboration across the customer journey, teams can proactively deliver an amazing customer experience.N/A
Pricing
Chameleoninvolve.ai
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Chameleoninvolve.ai
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Chameleoninvolve.ai
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Chameleon
-
Ratings
involve.ai
9.5
2 Ratings
10% above category average
API00 Ratings9.42 Ratings
Integration with Salesforce.com00 Ratings9.62 Ratings
Customer Data Extraction / Integration
Comparison of Customer Data Extraction / Integration features of Product A and Product B
Chameleon
-
Ratings
involve.ai
9.6
2 Ratings
10% above category average
Product usage00 Ratings9.62 Ratings
Help desk / support tickets00 Ratings9.62 Ratings
Customer Success Management
Comparison of Customer Success Management features of Product A and Product B
Chameleon
-
Ratings
involve.ai
9.2
2 Ratings
10% above category average
Customer profiles00 Ratings9.42 Ratings
Automated workflow00 Ratings9.42 Ratings
Customer health scoring00 Ratings9.62 Ratings
Customer segmentation00 Ratings8.62 Ratings
CSM Reporting & Analytics
Comparison of CSM Reporting & Analytics features of Product A and Product B
Chameleon
-
Ratings
involve.ai
8.6
2 Ratings
4% above category average
Customer health trends00 Ratings9.62 Ratings
Engagement analytics00 Ratings9.22 Ratings
Revenue forecasting00 Ratings6.41 Ratings
Dashboards00 Ratings9.22 Ratings
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Chameleoninvolve.ai
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User Ratings
Chameleoninvolve.ai
Likelihood to Recommend
9.0
(1 ratings)
8.8
(2 ratings)
User Testimonials
Chameleoninvolve.ai
Likelihood to Recommend
Chameleon Intelligent Tech Inc.
Seems like a great solution for web-based apps and sites when you want to communicate with your users in a fairly lightweight way. Users can "escape" from your guided tours relatively easily. Not sure how it would work for a combined web and mobile experience. Also, if you have a responsive layout, the layout of the guide sometimes breaks - you have to be careful
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involve.ai
Customer health monitoring Identifying growth opportunities Identifying churn risk Developing CS playbooks based on health score
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Pros
Chameleon Intelligent Tech Inc.
  • Super easy installation/setup particularly if you use Segment.
  • Improved and relatively easy to learn UI.
  • Great minimal/elegant design of the elements that get displayed to your users.
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involve.ai
  • Task management
  • Team workflows
  • Insights around churn risk
  • Upsell opportunities
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Cons
Chameleon Intelligent Tech Inc.
  • There are not quite as many interactive elements as I'd like to see, but enough to get the job done.
  • The general editing UI is good, but some of the elements could be easier to discover. You sort of have to trial-and-error your way to success.
  • Documentation is fairly light. If you really want to dig in, you'll find it lacking. Luckily support was awesome and fast.
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involve.ai
  • GMAIL integration
  • More than surface level insights
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Alternatives Considered
Chameleon Intelligent Tech Inc.
We had some colleagues try to implement WalkMe with their Single page app and it was a disaster getting it to work (it eventually did, mostly). Because we already use Segment, we thought we'd give Chameleon a try and it was very easy. I built my first tour in an hour or two.
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involve.ai
involve.ai's low-touch, AI-based approach was judged as a faster "time to value" versus competitors. Incredible service was also a major differentiator.
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Return on Investment
Chameleon Intelligent Tech Inc.
  • Saved us time/money building extensive documentation.
  • Quicker to implement a few other solutions. We have access to an enterprise product for FREE, but we chose not to use it because implementation was too cumbersome.
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involve.ai
  • Company focus on customer health & holistic view
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ScreenShots

Chameleon Screenshots

Screenshot of Screenshot of

involve.ai Screenshots

Screenshot of There is no early warning system for predicting “red/yellow/green” customers. It is hard to predict in advance which customers will churn and which ones will buy more products.Screenshot of You have strong relationships with your large enterprise customers but have much higher churn with your small and medium businesses.Screenshot of Your customer health is very dependent on what your account manager last heard or remembered.Screenshot of Data-driven Customer Health Scoring Dashboard