What users are saying about
16 Ratings
7 Ratings
16 Ratings
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Score 5.6 out of 100
7 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Changepoint

Changepoint is basic and would, therefore, work for businesses with uncomplicated requests, pretty straightforward workflows and willingness to work with an unsightly solution. It is basic, from the UI to the search option and the way the information is captured, which can be frustrating and counter-intuitive at times.It is relatively robust (i.e. I have been using it for almost 2 years and have not seen it crash once) but it does log me out when the system has been inactive for about 30 minutes - and I am only notified about being logged out upon clicking the Submit button, meaning many a line of text have been typed more than once!
Anonymous | TrustRadius Reviewer

Nuclino

Nuclino is suitable for just about any company. It is intuitive and helps keep any company organized.
Rachel Walters | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Changepoint
Nuclino
8.5
Task Management
Changepoint
Nuclino
8.8
Gantt Charts
Changepoint
Nuclino
8.0
Scheduling
Changepoint
Nuclino
9.0
Workflow Automation
Changepoint
Nuclino
10.0
Mobile Access
Changepoint
Nuclino
6.7
Search
Changepoint
Nuclino
8.3
Visual planning tools
Changepoint
Nuclino
9.0

Communication

Changepoint
Nuclino
8.5
Chat
Changepoint
Nuclino
8.0
Notifications
Changepoint
Nuclino
9.0
Discussions
Changepoint
Nuclino
7.0
Surveys
Changepoint
Nuclino
9.0
Internal knowledgebase
Changepoint
Nuclino
9.0
Integrates with GoToMeeting
Changepoint
Nuclino
9.0
Integrates with Gmail and Google Hangouts
Changepoint
Nuclino
9.0
Integrates with Outlook
Changepoint
Nuclino
8.0

File Sharing & Management

Changepoint
Nuclino
8.4
Versioning
Changepoint
Nuclino
8.0
Video files
Changepoint
Nuclino
7.5
Audio files
Changepoint
Nuclino
8.0
Document collaboration
Changepoint
Nuclino
8.4
Access control
Changepoint
Nuclino
9.3
Advanced security features
Changepoint
Nuclino
7.8
Integrates with Google Drive
Changepoint
Nuclino
9.0
Device sync
Changepoint
Nuclino
9.5

Pros

Changepoint

  • Changepoint has significant reporting capabilities, though of course, the data that comes out is only as good as the data that goes in. I enjoy being able to use the standard reports to understand exactly how much a project has cost us and to compare it to how much we are charging. This allows us to more accurately set our prices. Though we have not used the report designer capability, I understand that custom reports can be designed with relative ease.
  • Changepoint has a versioning capability for changes made to user profiles in the system manager, which I find particularly helpful. As a non-power user, it is valuable to be able to see what changes I have made to various profiles so that I can troubleshoot a problem down the line.
  • Changepoint has significant functionality well beyond the features that we are currently using, and for this reason, I think it is affordable and a good deal. Particularly if your organization is interested in dedicating the time and resources into using all of the features around project planning, resource allocation, etc., the price is well worth the value.
Anonymous | TrustRadius Reviewer

Nuclino

  • Workspaces are helpful to segment information.
  • Being able to download files directly from Nuclino is useful.
  • Having the ability to link to external docs is useful.
Anonymous | TrustRadius Reviewer

Cons

Changepoint

  • We use Changepoint to manage the IS organization. I would like to see more advancement in order to do benefits management.
  • I would like to see a capability where a project manager can build a very detailed work breakdown structure, but only require project resources to charge time and provide a task status at a higher level.
Ron Beck; MS MBA CPA | TrustRadius Reviewer

Nuclino

  • No real offline use is possible.
  • For small teams it's ok, but pricing is too high if lots of employees need to work with it.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Changepoint

Changepoint 7.6
Based on 10 answers
Sometimes the decision to renew boils down to an old adage "if it isn't broken don't fix it". Previous to moving to Changepoint, it was obvious that we needed a better project management tool. Projects we completed on time but the time zone difference between the teams and several iterations of back and forth caused a number of communication issues with projects. The difference is night and day.
Cedric M. Norwood | TrustRadius Reviewer

Nuclino

No score
No answers yet
No answers on this topic

Usability

Changepoint

Changepoint 8.0
Based on 1 answer
It could be more intuitive and user friendly.
Meloni Mockerman | TrustRadius Reviewer

Nuclino

Nuclino 10.0
Based on 1 answer
I love Nuclino's usability. The layout is clean, simple, easy to follow, and bright. I like that there is a read-only account option so that less-tech savvy people can still use it and they won't need to worry about deleting key information from the database. Similarly, I like the features that allow multiple contributors to have the same features to edit.
Anonymous | TrustRadius Reviewer

Support Rating

Changepoint

No score
No answers yet
No answers on this topic

Nuclino

Nuclino 9.6
Based on 2 answers
The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Changepoint

We believed that Changepoint matched up well, had better support and provided a better pricing structure that worked better for our budget constraints over time. The team was willing to work with us on the design of the tool for our needs and it wasn't going to break the bank from a budget perspective.
Anonymous | TrustRadius Reviewer

Nuclino

Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.
Anonymous | TrustRadius Reviewer

Return on Investment

Changepoint

  • Employee efficiency has decreased significantly within our Project MAnagement team. The main causes are lack of logical steps/not user-friendly and the slowness of the entire program.
  • Changepoint PSA has greatly improved being able to track budgets for all projects. Before this software, budgets were done manually by hand and cross-referenced with Accounting. Now, we can pull a report out of the system, as long as all parties entered their time and data correctly.
Anonymous | TrustRadius Reviewer

Nuclino

  • Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
  • Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
  • Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.
Anonymous | TrustRadius Reviewer

Pricing Details

Changepoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nuclino

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Changepoint
5.6
Nuclino
9.4

Likelihood to Renew

Changepoint
7.6
Nuclino

Usability

Changepoint
8.0
Nuclino
10.0

Support Rating

Changepoint
Nuclino
9.6

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