ChannelAdvisor vs. OpenCart

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ChannelAdvisor
Score 4.6 out of 10
N/A
ChannelAdvisor is a provider of cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more.N/A
OpenCart
Score 7.1 out of 10
N/A
OpenCart is an open-source eCommerce platform. It features support for unlimited categories and products, multiple currencies and languages, shipping, payments, and mobile access.N/A
Pricing
ChannelAdvisorOpenCart
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ChannelAdvisorOpenCart
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
ChannelAdvisorOpenCart
Online Storefront
Comparison of Online Storefront features of Product A and Product B
ChannelAdvisor
6.2
7 Ratings
21% below category average
OpenCart
8.7
8 Ratings
12% above category average
Product catalog & listings1.07 Ratings10.08 Ratings
Product management1.07 Ratings8.08 Ratings
Bulk product upload9.04 Ratings8.95 Ratings
Branding8.22 Ratings7.77 Ratings
Product variations8.24 Ratings7.27 Ratings
Website integration9.62 Ratings8.07 Ratings
Visual customization9.62 Ratings8.16 Ratings
CMS3.01 Ratings10.07 Ratings
Mobile storefront00 Ratings9.98 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
ChannelAdvisor
10.0
1 Ratings
18% above category average
OpenCart
9.0
8 Ratings
8% above category average
eCommerce security10.01 Ratings9.08 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
ChannelAdvisor
2.4
6 Ratings
103% below category average
OpenCart
6.8
8 Ratings
9% below category average
Promotions & discounts1.06 Ratings8.37 Ratings
Personalized recommendations1.04 Ratings7.06 Ratings
SEO5.01 Ratings5.06 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
ChannelAdvisor
2.8
7 Ratings
94% below category average
OpenCart
8.1
8 Ratings
4% above category average
Multi-site management9.64 Ratings8.06 Ratings
Order processing1.17 Ratings8.08 Ratings
Inventory management1.07 Ratings7.67 Ratings
Shipping1.17 Ratings8.07 Ratings
Custom functionality1.05 Ratings8.86 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
ChannelAdvisor
-
Ratings
OpenCart
8.0
8 Ratings
6% above category average
Abandoned cart recovery00 Ratings7.04 Ratings
Checkout user experience00 Ratings9.08 Ratings
Best Alternatives
ChannelAdvisorOpenCart
Small Businesses
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChannelAdvisorOpenCart
Likelihood to Recommend
1.0
(10 ratings)
9.9
(8 ratings)
Likelihood to Renew
7.0
(3 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
ChannelAdvisorOpenCart
Likelihood to Recommend
ChannelAdvisor
Excellent for marketplace sellers with a lot of products - or those with a high turnover of SKUs. Not well suited to the small seller with only a few SKUs to promote. Also probably not suited to someone who only cares about a single marketplace. The real strength of it comes from managing multiple marketplaces through a single system.
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OpenCart
OpenCart is best suited for business owners looking to sell their products online. Building an OpenCart website requires no or minimal coding knowledge. Being a self-hosted system, it is not recommended for people who have no hosting plan or have no experience in hosting websites so it would be better to go with another platform that is hosted elsewhere.
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Pros
ChannelAdvisor
  • Complex, Yet Simple Navigational Interface: ChannelAdvisor is a beast, but navigating through their platform is relatively straightforward. The overall heirarchy is very well put together.
  • One Feed to Rule Them All: With ChannelAdvisor, all we have to do is connect our inventory to their system once. Instead of having to construct and connect dozens of different product feeds to our internal inventory system, we simply connect to ChannelAdvisor and use the same single feed to build out all others' website templates.
  • Product Mapping Made Easy: Mapping product attribute data across a multitude of unique online marketplaces and digital marketing sites can seem like a daunting task. ChannelAdvisor does a great job of simplifying this process, providing easy-to-understand and manage feed templates containing helpful descriptions and categorization.
  • Business Rules and Lookup Lists: I use these all the time when "transforming" our raw inventory data to the specifications of any given feed. They are extremely helpful and super easy to build.
  • Efficient Product Optimization: Instead of having to deal with the time-consuming task of making minute changes to thousands and thousands of skus, ChannelAdvisor allows you to automate these changes in a matter of minutes. It's much more scalable for our business.
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OpenCart
  • OpenCart is well suited in cases where our eCommerce web development clients want a very specific design with very specific shopping cart functionalities.
  • OpenCart is very flexible in its native ability to work with a wide variety of payment processors and payment gateways.
  • OpenCart makes it both fast and easy to setup and configure a new shopping cart website, especially if you use one of the pre-made templates.
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Cons
ChannelAdvisor
  • Lack of customization, documentation, tutorials, support for the premium webstore
  • Lack of innovation. My client was told that the basic web store was being replace by the premium web store so they needed to upgrade. In my opinion the basic web store was actually much more flexible and robust than the premium web store. Now (it has been less than 2 years) they are making my client switch from the premium web store to "Shopify" and they are charging more money for this. My client was charged to upgrade each time and the process to upgrade was expensive, time consuming, and very convoluted. ChannelAdvisor needs to invest in their technology and migrate data for ChannelAdvisor changes technology. But the experience as an end user is very frustrating since the way of doing things keep changing and not always for the better result for the customer.
  • Channel Advisor needs better support. Help Desk, knowledge base, etc. there are a lot of things you can do with ChannelAdvisor but it is my experience that nothing is very straight forward and there are many different potential problems you will run into and ChannelAdvisor points the finger at "Google" or "Amazon" or "Ebay" instead of helping solve a problem from end to end.
  • It is quite expensive for what it does. I would not have advised my customer to use their product but they were so entrenched that they had no other choice.
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OpenCart
  • It's a very buggy platform. Although OpenCart developers release new versions time to time after fixing bugs every version of OpenCart has a different type of bug.
  • It should increase the security of the platform.
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Likelihood to Renew
ChannelAdvisor
Without ChannelAdvisor, our business wouldn't be where it is today so the idea of NOT renewing is out of the question. By not renewing we would have to hire more employees and have more of a workload for existing employees. By keeping costs low and employees effecient we have been able to grow exponentially.
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OpenCart
No answers on this topic
Implementation Rating
ChannelAdvisor
Better control of scope between the resources on both sides involved would allow for better change management.
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OpenCart
No answers on this topic
Alternatives Considered
ChannelAdvisor
Our brand is growing online at a rapid clip, and we wanted a platform that would scale accordingly. The feature that really sold us was the automatic workflows. If we want a certain type of product that's going to a customer in a certain state to ship a certain way, we could make that happen automatically without any human touch! Wow!
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OpenCart
Honestly, when consulting my clients, I would always recommend WooCommerce over OpenCart. Although I've had clients that had existing OpenCart websites and they were fairly happy with them, making additions/changes/customizations from a developer standpoint was not the easiest compared to other systems. For very large shops, I always recommend Magento over anything else.
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Return on Investment
ChannelAdvisor
  • We had zero ROI I found
  • I found that 7 months into the contract we couldn't get NetSuite to connect with CA
  • I believe they claimed they are fully compatible with SuiteCommerce. From what I've discovered it does not work.
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OpenCart
  • Clients loves the design which is easy to integrate to; you can integrate multiple themes.
  • Overall user experience is good, so number of conversions is good.
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ScreenShots

ChannelAdvisor Screenshots

Screenshot of One Platform. Endless Possibilities